Why Cant I open an Adobe File?

When I try to open an Adobe Reader File with XI i get a grey screen and then it disappears.  I can't see anything.  then the screen goes blank

If you are working on windows and have NVIDIA graphics driver on your machine.
please try upgrading it via below link
http://windows.microsoft.com/en-us/windows/update-driver-hardware-isnt-working-properly#up date-driver-hardware-isnt-working-properly=windows-7
Hope this resolves your problem. If not, please revert.

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