Why cant I open my email in zoho? I checked & it's not my settings in zoho.

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Please continue here: [[/questions/961457]]
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I cant open my email in zoho. I JUST POSTED THIS QUESTION FROM MY DESKTOP.I had the same problem with it too. |Sorry, these g**damn hotkey are screwing everything up. thats another problem I'll ask another time. As I was saying, I checked my settings in zoho & found nothing amiss. I could open emails on my desktop today, but not on the laptop (which is opposite from a few months ago) LASTTIME IT WAS A V.20 (FULLY UPDATED SO THAT WASN'T THE ISSUE) freaking hotkeys, at least I assum ethats it. I I wish I knew how to turn them off completely. anyway, reset didn't work for my desktop win7 so I uninstalled it and reinstalled a v.15. I also put 15 onto my laptop then. But here we go & I have 'reset' it. I'm hoping you can help. I have looked alot of places hoping to figure it out myself but that didn't get me anywhere.

Update your firefox to latest version or Download from mozilla
*www.mozilla.org
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

Similar Messages

  • Why cant I open an email in zoho? Occured on 2 different computer, 2 different OS & 2 different version of firefox. And its not zoho.

    I was able to log into zoho's zmail and retrieve my mail but I could try opening it 20 times but I got nothing, not even an error message. I went into my settings on zoho & couldn't find anything that would cause it. So I logged in on my laptop and no problem opening. So I tried finding an answer on your troubleshooting site but the only thing I found was the reset & I tried it but same problem I didn't see anything else wrong with it but I dont always use all the abilities of firefox.
    The 1st time was on my desktop with Win7, and firefox v.20. I removed it and put v.15 back in (Icouldn't find a v.17 anywhere) 2nd time was on my laptop with Vista and firefox v.15. (I installed this version after I changed the desktop's. I am a very big supporter of mozilla & Firefox. I absolutely hate IE - any version. It would kill me to go to that extent but this is enough to make seriously consider finding something else. I am half way to crazy on a good day so its not that far to go if I'm driven crazy.
    I also find firefox wont close fully unless I go into Taskmanager & ending process, on both systems.

    Update your firefox to latest version or Download from mozilla
    *www.mozilla.org
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
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    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

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