Why cant i open pdf files that have been emailed to me through my comcast email account

why does it tell me there is an error in the installation of my acrobat reader xl .i can not uninstall it nor can i install  it without it telling me that it is already installed .

Hi there,
Are you on Mac OS or Windows? Have you tried repairing the installation? Please see this document for instructions on repairing Acrobat: Can't open PDF
Best,
Sara

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