Why cant i print a large image on my 750c plus

I have a HP750c Plus plotter and I am trying to print plans of a vehicle that is just over a meter long. I have selected the roll option and the hieght fits the paper at 24", however I am unable to select the length to print the complete plan in one go.
I have tried custom size but again it will not allow me to select that option.
can anyone help with advice or info on how to overcome this matter. I am working on an XP machine.
Cheers Tony

Tony, I was able to work with one of these printers just a little bit ago, and here is what I found. First it depends on the program you are using and how it assigns the dimensions to the job. Genenerally when you go to print you can choose under printer preferences the dimenstions you want to print on under "Customize" for the paper size. This will let the printer know the length you want to print to.
Just to check, what is the specific program you are using?
Let me know if this helps!

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