Why cant i purchase gold for ayakashi ghost guild?

So i input gift card miney into my itune account to purchase the gold. But for somehow, it keeps saying incomplete purchase!!!
I have $23.70 in my account and im purchasing 2000 golds for $22.99. How come it doesnt work??? My in-app purchase is turned on though....

What do you mean 'it won't let me', what happens when you try to buy the item, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

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