Why cant I purchase?
So i recently got a new iphone and i have not been able to purchase free or paid apps on the device and on itunes. I also have an apple ipod that will download the apps i buy on itunes but not on the device. Everytime i try to purchase something a popup says i must 'verify the billing information' when i want to purchase it with the money from my gift cards. This has been a real inconvienience.
Then do what it says and verify your billing info. This is standard for when you access the iTunes store from a new device.
Similar Messages
-
Why cant i purchase clash of the clans gems
i have linked a credit card, i have tried so many things..
this is very frustrating im trying to purchase an ingame item because i play a lot and yeah .. reset my ipod and everything.."Why cant I purchase Game of Thrones in the UK when it is already on Australian and US itunes and the DVD box set is on the shelves?"
Because whomever owns the distribution rights to it in the U.K has not released it to Apple in the U.K. yet.
"Does anyone know when it will become available for UK itunes to buy?"
No way ot know such a thing unless Apple or the shows distributors announce it. -
WHY CANT I PURCHASE MOVIES?
That could hardly be more vague.
Please explain.
What happens when you try?
Please turn off your caps lock. All caps indicates shouting, is considered rude and is difficult to read. -
please i need help ..
i just purchased $100 to my account , but why cant i use it , if i cant use it then why when i redeem there is no notification that tells i have a log in info ,
what a bummer ..
i can redeem it but i cant use it ..
please give me the solution
best regards,
Regi FiandisaCheck the App Store and see if the app is updated to work with iOS 7 because while it is obviously running in iOS 7, it may not be updated for iOS 7.
-
Why cant i purchase anything on Itunes
I was just wondering why i cannot purchase anything on Itunes
You have supplied NO details... makes it extremely difficult to assist... Therefore...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i had the option in july to purchase the whole wish list, now im being told i cant
I have just had the same problem and have spent a good hour trying to figure out where the Purchase Wish List Button has gone. I had an online CHAT with one of the nice Support Desk staff - who didn't know the answer and had to get clarification from her Supervisor.
I couldn't believe it frankly when she told me that they had INTENTIONALLY removed that facility!! OMG! That's ridiculous.
I have likened it to going to a Supermarket and doing a monthly shop - putting all the items on a conveyor belt and then having to pay for every one individually. It's absurd.
I have written to the Feedback Desk and suggested strongly that they change this back asap or else they will lose me as a customer (not that seems much of a threat to a $multi billion company!)
I have also suggested that they take a leaf out of AMAZON's Book and have a proper Checkout facility where you can put individual items into a Basket and go to checkout - and once at checkout you can either purchase everything or remove some items by flagging them Save For Later. They remain in a sort of holding basket where you can quite simply have the option of putting them back into your Basket at a future date. Amazon also have a Wish List Facility which is separate to the Basket Checkout - so they are - it seems - far in advance of iTunes.
Perhaps you could write to the iTunes Feedback Team and suggest the same ? It seems that the more they get requests for certain features the more they listen.
I have advised them that I shall be buying my MP3 music files from Amazon if they don't improve the Checkout options. Suggesting that I buy 40+ songs individually is just plain ludicrous .... and I thought Apple were a leading technology ?!
Please add your comments to the Feedback so we as Customers can get them to see sense ..... and if anybody else is reading this because they've experienced the same problem as we have ..... please put your comments on the Feedback too.
I am refusing to purchase my 25songs and albums until they rectify it. Their loss more than mine. -
TS3297 why cant i purchase from usa
trying to purchase from the usa itunes but reside in australia have signed up as itunes sugessted to usa but sill cant download
any ideasYou must have a US bank issued credit card and a US billing address. You will also need a US iTunes Store account and Apple ID.
-
Why cant I purchase with Canadian credit card?
I cant seem to purchase Creative cloud. I have a CAD credit card...
Moving this discussion to the Adobe Creative Cloud forum.
Tifshen is your account on http://www.adobe.com/ also located in Canada? If so then please contact our support team directly at Get help with orders, refunds, and exchanges for assistance with placing your order. -
using an ipad i cant purchase music ...using apple tv i can purchase movies.....same account...payment info verified and correct......pop up tells me account info is wrong...i am stumped
Because Apple doesn't have permission from the artist/copyright holder to sell that music in the USA.
(69132) -
Why cant i purchase songs.i cant answer the security questions
Pls,,help me on this,,icant purchase songs for about few months aready.
There mus have been a security issue with your account.
If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
More info, like the rescue email address
http://support.apple.com/kb/index?page=search&src=support_site.results.disambigu ation&q=Apple%20ID%20has%20been%20disabled%20for%20security%20reasons -
Why cant i purchase gold for ayakashi ghost guild?
So i input gift card miney into my itune account to purchase the gold. But for somehow, it keeps saying incomplete purchase!!!
I have $23.70 in my account and im purchasing 2000 golds for $22.99. How come it doesnt work??? My in-app purchase is turned on though....What do you mean 'it won't let me', what happens when you try to buy the item, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
Why cant I purchase in the AppStore?
When I'm trying yo purchase something from the AppStore I can't
It tells me that its unable to purchaseDo you have a valid credit card on file?
~Lyssa -
Why cant i purchase points in an application with my apple id i used in downloading it.
I just got a new apple id, downloaded the New Pinegr Ex application and cant seem to buy points. Please can someone tell me what to do to rectify this please.
ThanksWhat happens when you try to buy points?
If there is an error message, what is the exact wording of that
error message? -
Why cant i purchase in app purchases. It always says "your purchase cannont be completeed"
Click here and request assistance.
(82002) -
I cannot purchase music from the balance within my account.
I have more than enough credit but it keeps re-directing me to "Billing Information".
My question is why cant I purchase music from my account balance?lllaass,
Thanks for the advice but i cannot conect to the support.
I have always purchased my music from my balance which is loaded to my account via top up cards.
Maybe you are looking for
-
Mac shuts down in target disk mode
So I finally replaced my old iMac G4 with a shiny new MacBook Pro. But I've run into problems while attempting to copy user data over during the setup assistant process. I connect the two computers using a firewire cable. I put the old iMac into targ
-
IMac hangs at startup - DU says "Volume can't be repaired"
Came back from holiday to find my 18month old work iMac wont boot up. Opened Disc Utility in safe mode and says "Can't be repaired" and i can't get into the hdd http://i160.photobucket.com/albums/t190/yorkshirezen/B20CEAD0-77C2-4DFD-9600-282 6839EC45
-
every time i open an app it will close with in a few min and wont open at all if music is running in the backround. what can i do about this?
-
Problems transferring mail folders from eMac to Mac Mini
Okay, so here’s the problem. I just upgraded my boss - well, her computer, anyway - from an eMac running 10.2.8 to a Mini running 10.4.6. I am now having problems transferring mailboxes from the old computer to the new one. She is one of those people
-
Pavilion p6157c - Windows 7 When trying to input a stereo signal from an outside source to record onto the computer, only the left channel is heard. The computer plays stereo fine from Windows Media Player, but the Line In at the back of the machine