Why cant i receive video chats on ichat

i cant seem to find the accept button for the ichat video requests how can i make that appear

Hi jakewild,
I'm sorry to hear you are having issues with iChat/Messages. If you are having issues starting or accepting a video chat, you may find the following article helpful. In particular, you may want to make sure you are clicking on the notification window, as noted below:
Join a video chat
When you’re invited to a video chat, a small window appears notifying you of who invited you.
Click the window, and accept, decline, or reply to the invitation.
If you reply, the video chat is also rejected.
Messages (Yosemite): Start a video chat
Regards,
- Brenden

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