Why cant i sync contacts/calendar from iphone to itunes

Hi
I have just ordered a new iPhone 6 plus and awaiting its arrival. I currently have an iPhone 4 which I inherited from my dad, so it was still listed as his phone when I plugged into iTunes, but my outlook email address is listed as the current active email account on the phone. Problem is, when I try to sync my mail, contacts and calendars to iTunes (when signed in with the apple id that matches my outlook email address) so as to back up the device ready for transfer to my new iPhone, I am unable to, it only backs up the apps on the phone. When I click on the phone in iTunes and select the info section, it says that I can only sync 'windows contacts' (there is no other option in the drop down menu) and underneath that I cannot sync calendars because outlook must be installed, and further below under the 'sync mail accounts' section there is no accounts listed. So I suppose I have a number of questions which don't seem to be specifically answered anywhere, or I cant find them-
1. Is the issue because the IPhone I am trying to sync was not the original one that I had synced on iTunes to my apple id, or because my dads iPhone was registered to another email account? Do I then need to ensure that the phone is mapped only to my iTunes account?
2. Or, Is the issue because I don't have Microsoft outlook installed on the PC hard drive? I am using windows 8 and login to the PC using my email account and can access outlook using the mail app.
3. Or. is the issue related to another article I have found about Apple and Microsoft refusing to fix an underlying issue to allow this?
4. If I were able to do what I am trying to do, would my entire contacts library stored on the phone be transferred to iTunes as back up for transfer to the new phone, or would it just be my outlook contacts? (I would hope the entire contact list stored in the phone)
Appreciate any help, what I am trying to do should be quite simple but after a few hours trying and searching I fear it may be easier to just copy everything over manually which doesn't sound right!!

You should be able to do this just as you did in iPhone. You can use OS X's mail application. Go to Preferences menu and you'll see an Accounts tab. Go from there.
This looks like a Mac question, though.

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