Why cant i transfer photos from iphone 5c to desktop xp

After I upgraded from 3gs to 5c i can"t transfer photos to desktop xp. I plug into usb desktop port, phone ask to trust computer (which it takes several times to get trust to work), then popup window ask how i want to transfer pictures. I click microsoft wizard like always have, and another window pops up telling me it doesnt detect camera or scanner please make sure device is turned on properly.
Also when i go in throught my computer and double click digital still camera there are no folder.
I tried updating drives. Help!

I also have a 5S which would not permit transfer of photos to Win XP after IOS 7.1 was installed. Found an easy way to solve the problem. Installing iTunes version 11.1..5.5 results in a driver (don't know the name) getting installed on XP which will then permit photos to transfer from the 5S camera roll to any XP folder of your choice. You do not need to use iTunes to do the transfer. You can connect the Apple freedom cable to a USB port on the XP machine and XP will then recognize the 5S camera roll. You can then drag and drop 5S photos anywhere on your XP computer. I have done this on two XP machines and it worked both times. Not sure why Apple does not make this more obvious. Also my experience is that any Win 7 machine can do the transfer without needing iTunes.

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