Why cant I use my lights in the render future in PS CC

I am having trouble with the 3D feature and the Lights in the render feature in PS CC.  I have contacted the Technicians on a number of occasions and each time they say its my Graphics card.  My PC is only months old and the firm that built it has checked out my graphics card and say there's nothing wrong with it.    When I first had PS CC things worked fine its only lately that this problem has developed, if the Technicians cant help me what chance do I have on my own and now I'm now renting something that I cant fully use.  Eve

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