Why cant I watch a movie that I purchased almost a year before my previous billing issue

Why cant I watch a movie that I purchased almost a year before my previous billing issue?

Hi Lewchuckles!
I have an article for you that should be able to help you understand this issue with HDCP a little better:
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
You may also need to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Similar Messages

  • HT1349 Why is my free audio download, that I purchased earlier this year, not showing in my library or my i clouds?

    Why is my free audio download, that I purchased earlier this year/late last year, not showing in my itunes library and/or my icloud?

    I don't want to change all my computer's visuals just because firefox has a bug in it! The Menu bar is rendered faintly and this is a bad idea. At least give me the choice . . . see image below. I have vista running ffox 4 and none of the fancy settings can fix this. Also I want transparency on! Most programs work properly. They don't force me to adhere to some idiot programers whims, likes or dislikes.
    Of course ranting this way will get me nowhere . . . such is life.

  • Why cant i watch the movie i just bought? it is in my itunes library, but it wont let me watch it.

    I just recently bought Mission Impossible: Ghost Protocol and I can see it in my iTunes library, but when I Press Play it doesn't Play.

    Do you get any errors when trying to view? Are you using iTunes 11?
    If you go to iTunes > Pref > General is the Movie option ticked?

  • HT5731 Why cant I watch the episode I've purchased?

    I've used iTunes to download an episode I missed. It's saying that I've purchased it but will only let me watch 30 seconds mid way through? What am I doing wrong?

    You don't watch videos in iTunes.
    iTunes on iOS devices is a link to the store to purchase media only.
    Video downloaded to the iPad are in the video app.

  • Why cant I move my movies that I purchased on my ipad to itunes?

    Why cant I move my movies that I purchased on my ipad to itunes?

    Are they perhaps rentals?  Rentals can not be transferred.  If not, check your iTunes settings:

  • Why cant i watch videos that are on line

    why cant i watch videos that are on line

    Vague.
    If the video requires flash player, then it is because Adowne does not make a flash player for iphone.

  • Why Cant I watch videos on xfinity, which use Move Media

    Why cant I watch Infinity TV on computer? Infinity use the Move Media.

    Theres two links both to the same site but different videos
    http://roosterteeth.com/archive/?id=8125
    http://roosterteeth.com/archive/?id=8135&v=newest

  • Why cant I encode a .mov using Adobe Media Encoder CC to .mp4 or .ogv to use in Edge?

    Why cant I encode a .mov using Adobe Media Encoder CC to .mp4 or .ogv to use in Edge?

    Yeah, mp4 in HTML5 browsers is h.264 encoded - h.264 is a subset of MPEG-4 standard. More info here:
    H.264/MPEG-4 AVC - Wikipedia, the free encyclopedia
    For ease of use in AME, if you look at the right side of the UI in the presets, the Web Video > YouTube presets are the ones that will encode to h.264 with the mp4 extension.
    hth,
    Joe

  • HT3209 Why cant I download HD Movies onto Macbook pro retina?

    Why cant I download HD Movies onto Macbook pro retina?

    Hello there, Whitea08sd.
    Something you might want to verify if HD content is available in your country's iTunes Store. The following Knowledge Base article has a great chart that outlines availability of products:
    iTunes Store: Which types of items can I buy in my country?
    http://support.apple.com/kb/ts3599
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Why cant i watch video on fb with flash player

    why cant i watch videos with flash player all i get is erro message

    IOS device do not support Flash
    However Skyfire, Photon, iSwifter, Browse2Go and Puffin Web Browser will provide limited Flash capability

  • HT3819 can i use apple tv to watch a movie that is not in itunes?

    can i use apple tv to watch a movie that is not in itunes?

    That depends on where the movie is.
    If it is on a computer, it must be in iTunes to be able to stream to the ATV.
    If it is from an online streaming service, then it does not need to be in iTunes on the computer.

  • I am trying to watch a movie that I rened on itues but I keep getting an error msg " we could not complete your itunes request an unknown error has occured (-42110)

    I am trying to watch a movie that I rened on itues but I keep getting an error msg " we could not complete your itunes request an unknown error has occured (-42110)

    See the "Error 3001,"  "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Why cant i see my photos that i have on my phone on the computer?

    Why cant i see my photos that i have on my phone on the computer? For some reason, since i moved my itunes to an external hard drive, all sorts of issues keep happening. I cant see any of my photos when just plugging into a computer not with my itunes. It ays apple, etc, but 0 pictures show. Help?

    First close the Photos app, then remove it from the multi-tasking bar: double tap the Home button, tap & hold the Photos app until it starts to wiggle, tap the red minus sign. Tap Home button when finished.
    Then, reset your phone:
    Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.

  • Can I watch a movie that has been purchased or rented from itunes and downloaded to my ipad without internet access?

    I would like to be able to watch a movie while I'm camping and stuck in the camper due to inclement weather.  More than likely, I will not have access to the internet.  Is it possible to watch a movie that has been rented or purchased and downloaded to my ipad?

    I have seen conflicting answers about this issue recently.
    If you purchase a movie and it is fully downloaded to your iPad - yes you can watch it without an Internet connection.
    With a rental there seems to be two schools of thought. The first is just like the answer to a purchased movie - once fully download no Internet connection is needed. The other reply is that you need an internet connection in order to authorize playback and those who state this say that you can't play a rental without the Internet connection.
    I have never rented a movie but the second school of thought makes no sense to me. If the movie is downloaded and the authorization has already taken place, I see no reason to need the Internet connection. I have read stories of iPad users talking about watching rented movies on airplane flights so that would be without an Internet connection.

  • When I go to watch a show or movie that I purchased, it will not load.  The "loading" screen comes up but it just sits there.  There is no problem with my internet connection.

    When I go to watch a show or movie that I purchased, it will not load.  The "loading" screen comes up but it just sits there.  There is no problem with my internet connection.

    Hi, did you resolve the 200453 error? I've got the same one and can find very little in the way of information to lead to resolving my issue

Maybe you are looking for