Why captivate freezes during the publishing phase to pdf and html?

I have more than 10 hours trying to figure out what is the problem. It is a shame that instead of focussing my self in making the job done, I have to focus my self in figure out why it get frozen and crashes.

Well, I dunno if Ccgbkjgk will answer you, but for me, it's every video I publish to video (to a file) and it won't even connect to YouTube because it says I have the wrong username/password combo, but I've typed the in several times, successfully logged into the website typing them in over and over, and it's happened on everything I've tried to upload directly to YouTube (4 projects).
So, as of now, I've given up on video Demos and gone back to FCPX, which WILL upload to YouTube, gives me more options in editing and is significantly cheaper.
Unfortunately, I still have to use Captivate with it's backwards Mac keyboard shortcuts, and inability to option click and drag (seriously?!?!?). </rant> Sorry for that. I'm up against deadlines and am extremely frustrated.

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