Why Change Request of a Project has changed by itself ?

it was reported that no one is able to change the status of SDHF documents in two of the projects which we have which are linked to our SAP ECC6 P01 Production system.
when investigated found that the "Task List" "Service Disk Transaction" are blank.
used the refresh button and problem was rectified, menue path is  " Project > System Landscap > Change Requests "
the question is why such things happens ? can a system outage over P01 cause this ?
Thanks in advance.
Reg Daher Abdeen

i'm asnwering my question,,
this problem occured probably because we had outage on production system, by refreshing the project the issue is resolved.

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