Why charger saying not supported when it is a genuine apple charger

Why charger saying not supported when it is a genuine apple charger

Do you mean the AC wall adapter or the cable when you say "charger"? Neither is a charger; the charger is built into the phone. You need to do some basic troubleshooting. First, try a different cable with the same AC adapter. Then try a different USB source such as the USB port on your computer. If you get the same message after both tests the problem lies in the phone. The most common cause of this message is dirt, moisture or pocket lint in the lightning connector on the bottom of the phone. Inspect it with a bright light and clean it with a plastic or wood toothpick. If none of these steps resolve the problem take the phone, cable and adapter to an Apple store for diagnosis. Make an appointment first: http://concierge.apple.com/reservation/us/en/techsupport/
Note: You should register the iPhone on Apple's website first, if it isn't already registered: https://supportprofile.apple.com/. This will speed up the appointment process.

Similar Messages

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    - Look at both partsof the 30 pin dock connector.  Log for bent. mising or corroded contacts of orther abnormalities. The cable could be bad.  Try a new one.
    - Try a reset. Nothings is lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
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  • Iphone 4 charger says 'not supported'

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    If you are using the charger that you got from your iPhone box, there will be some issue with your charger. if you bought a charger from store it can be a replica of the original one or it will be having some voltage issues. May be the charger you bought from the store will not have the required voltage.

  • HT1476 Message: charging is not supported by this accessory. Tried 3 charge cords, blew all clean with air, no phone charging icon.

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  • HT204368 I have an IPhone 5 & Bluetooth just keeps searching & doesn't connect to devices I'm trying to pair with. Says "not supported"

    Sorry, if I've posted in the incorrect place. First post, please bare with me.
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    My iPhone 5 worked fine the first two nights. Then on the 3rd. morning (after charging all night) I see the message "charging is not supported with this accessory". I switched to old iPhone 4 wall charger with lightning cable, same message in the morning. Tried again with new lightning cable I received in the mail and original iPhone 5 wall charger. Worked fine first night and morning, but on 2nd. morning message "charging is not supported..) came on again, yet charge shows 100%. Each time I've plugged in lightning cable everything look ok (no "charging not suported" message). The message always appears in the morning after a nights charging.
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    I took my iPhone 5 to the Apple Store and spoke with an Apple Genius. He checked out my iPhone and then I was told that that was not a hardware problem with the cable or charger unit, but that the message could appear if the phone was fully charged and left on too long after being fully charged. Since then I let the battery run down longer before I charge and then fully charge in the evening and unplug before I go to sleep. I have not had the message appear again since I did that.
    bpiraino

  • Hi, Someone Know why my charger is not working properly but always it was been working good but now when conect my iphone (3gs) shows a yellow triangle saying : Charging is not supported with this accessory. Please I need some help here. Thanks =D

    Hi Someone Know why my charger is not working properly but always it was been working good but now when conect my iphone (3gs) appears a golden triangle saying :Charging is not Supported with this accessory. Please I Need Some Help Here. Thanks =D

    sounds like the cable or the iphone connector are somehow damaged

  • Why does phone say "this device not supported" when charging

    why does phone say "this device not supported" when charging?

    If it is clean connect a 2nd accessory of the same kind to see if you need to replace the accessory or continue troubleshooting the phone.

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    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
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    Go to Settings > General > Reset and tap Reset All Settings.
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    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

  • IPod Nano 7th Gen says "Unsupported. Accessory is not supported" when trying to charge / sync

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    Your iPod Nano firmware and iTunes updated to the current versions? 
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    when ever I try to charge my I pod 4 it always says "this charging is not supported with this " or something like that i cant charge it now

    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have a g5 witn 1 process o yes when downloading it says not supported on this architecture why

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  • HT3887 why does my iPhone say device not supported when connecting to my make even after it has successfully paired?

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    My macbook pro keeps saying its not supported when i try to transfer images and stuff from my macbook pro to my iphone 4. What do I do?

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