Why couldn't i make an in-app purchase? (In Clash of clan game)
hello,
i have trouble in purchasing " Pile of Gems" cost $4.99. However, the purchase was not complete as below.
my Apple ID balance currently is $5.02. what can i do?
Looking forward to hearing from you,
Thank you,
Hoan My Solutions.
hi Yoko,
Thanks for your interest. In fact, i did purchase it twice by the same account just a while ago. that's pretty weird!
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I am devasted with this, anyone else facing this issues, i have 2 apple ids and i have tried working and downloading the game with both ids and both ids have balance and i even tried changing the game centre as well. nothing helped.
I am having the same problem. There are 3 different apps that I have tried to make an "in app" purchase on. One of the apps tells me "Cannot connect to itunes". We know that this is not true as I have connected to it immediately before and after trying to make this purchase. The other 2 purchase that I have tried to make just don't do anything when click the "Buy now" icon.
I do not use restrictions. I have also tried the solutions above. This problem started on my last phone, the original iphone4 with ios4 and has persisted after an upgrade to the 4S with ios5.
I can't believe that we are the only 2 people with this problem. -
HT4009 Why couldn't i make an in-app purchase? (In Clash of clan game)
i have trouble in purchasing " Pile of Gems" cost $4.99.
However, the purchase was not complete as below.
my Apple ID balance currently is $5.02. what can i do?- Likely that your country charges tax and you do not have enough money for the purchase plus tax.
- Next would be to contact iTunes by:
Apple - Support - iTunes - Contact Us -
Why can't I make an in-app purchase?
I try to make an in-app purchase and I get a message saying could not complete purchase and that I should go to the support site. I have a grist card and I still can't make an in-app purchase. Why can't I make an in app purchase?
I think it is telling you to contact itunes support, which is exactly what you should do
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Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.
As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
Regards. -
I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?
I understand it is from the App Store. That is part of iTunes. You still need to contact them for assistance, or you can try Express Lane, https://expresslane.apple.com/GetproductgroupList.action
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TS3988 I am unable to complete an in-app purchase in clash of clans.
I am unable to complete an in-app purchase in clash of clans. Any suggestions as to why?
Make sure In-App Purchases isn't turned off in Settings>General>Restrictions.
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HT204266 I cannot buy the in-app purchases in "clash of clans". No clue from iTune store support.
I cannot buy the in-app purchases of "clash of clans" after the recent update of version.
Contact Support
http://www.apple.com/support/itunes/contact/ -
HT4009 Why can't I make an in app purchase
Why can't I make an in app purchase
Note:
Some In-App Purchases require a Credit Card.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I've never had a credit card on my iTunes account because I mostly purchase free apps and because I don't own a credit card. If I want to buy an app I use a family members Apple ID. I had two $10 iTunes gift cards and I put them as credits to my iTunes account. Now I'm trying to make an in-app purchase of something worth 19.99 and it says that my iTunes account has insufficient funds. The billing information appears and I choose "none" as I always have for it to charge it to my credit balance but again it says that I have insufficient funds. I checked in my iTunes account and it still says that I have a $20 credit balance.
You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.
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I cannot make an in-app purchase of gems in War of Clans. I keep getting the message that I "cannot connect to ITunes store." I have followed the help message in the in-game settings a number of times, to no avail. I can connect to the Store in every other area of my IPad. Suggestions please? Thanks!
Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I deleted a very large app from my iPad (3.3GB) and since then I cannot download anything from the App Store nor can I make in app purchases. Please help
Have you tried reset iPad?
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
HT4009 Not able to purchase in-app-purchase in Clash of Clans
Hi,
I'm having problem on buying in-app-purchase of Gems in Clash of Clans app
Error hit
Your purchase could not be completed
For assitance, contact iTunes Support at www.apple.com/support/itunes/ww/.
Kindly assist
ThanksContact iTunes support using the link below.
http://www.apple.com/emea/support/itunes/contact.html -
Problem with in app purchasing in Clash of Clans
Hello
I have a problem with in app purchasing in CoC
everything else works perfectly
how can i solve this problem ? ? ?
ThanksMost of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know what the problem is.
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help: http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I've tried restarting both devices, I've reinstalled the apps, I've reset both devices, I've logged out and back in, and I've tried on both wifi and cellular. Any help would be appreciated.
Also, I have purchased other apps and music on iTunes since the problem started.
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