Why creative cloud installer won't work?

Hi,
I am trying to download the trial for premiere pro and I'm having a lot of trouble.
I click download and I have the creative cloud installer in finder. When I open it, creative cloud opens for about three seconds with a loading sign but then disappears. I have been trying to figure this out for an hour and nothing is working. I have closed everything that is open and have even restarted my computer. If you have a possible explanation for this please please please help me out.
Thanks!

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Creative Cloud Installer won't install.

I've got a subscription to Photoshop CC and noticed that it doesn't appear to be up-to-date. I go to the Adobe website, to the downloads section, to see about manually downloading the latest version, but instead of getting a link to download Photoshop, it gives me a link to download the Creative Cloud installer. Fine. I download the package, open the disk image and run the installer. It begins downloading the Creative Cloud desktop application (which I apparently don't already have), getting about halfway through the progress bar before disappearing without a trace. I've since tried following the instructions for manually uninstalling Photoshop by running the uninstaller in the Utilities folder. It tells me that it needs to download the Creative Cloud installer, and I'm back to square one.
I'm on a mid-2009 Macbook Pro running OS/X 10.9.5. Is there anything I might have missed?

Here are the screen grabs:
1. Downloading the CC installer package. No problems there.
2. Running the CC installer package. So far so good.
3. After about 2 minutes, the progress bar gets to about the halfway point.
4. Then it just vanishes into thin air. No error code, no warning, nothing. Just BOOP! and it's gone.
And everything else I try to do leads me back to this. If I try to uninstall Photoshop manually, it tells me that it's missing the Creative Cloud application and so I'm back to here.

Hi! I get the message: "Creative Cloud installation does not work anymore" I just downloaded it! Why?

I just down loaded Creative Cloud, but it doesn't work. Do you know why?

What error message or screen do you see?
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Creative Cloud Instal Won't Work

Hi
I registered for Creative Cloud this week, and have installed my desired programs onto my laptop.
I now want to put the same onto my desktop which I have only just got access to (this is my primary computer by the way).
Anyway - I am trying to install Creative Cloud here and nothing - clicking on any Download button does nothing, and it's got me stumped as you're entitled to 2 computers per purchase from what I can see.
Both are Macs, both have more than enough grunt etc so am v confused as to why this isn't working.
Please help, I need this set up on both machines asap.
Thanks

Hi MrJonesHelpNeeded,
Please try removing Adobe Air and Adobe Application Manager.
Resintall and retry.
You can download Adobe Air from : http://get.adobe.com/air/
And AAM from : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

New creative cloud update won't work

Creative cloud says that I need to update the new software but when I try to download it, it doesn't work. It says "We've encountered the following issues: Sorry, there seems to be a problem with the download process (Error code: A12E5). It won't let me get onto anything else as the only option given is to download this new update? Any help would be greatly appreciated!

Charlie09876 you may find the following discussions of interest regarding the A12E5 error:
http://forums.adobe.com/message/5620023#5620023
http://forums.adobe.com/message/5758293#5758293
http://forums.adobe.com/message/4543045#4543045

Creative Clouds App won't work!

Everything else works for me except the app when it says "download error" and then choose "get help" or "try again" which I have printed about 1000 times. I can not update my adobe programs which I have to do. There is no help available in Swedish and I'll get help from someone in the chat, I still have everything installed in English in order to be able to go into my computer and see what's wrong. Is there anyone who can help me?

Hi saraevelina,
Kindly try the below mentioned links.
Error downloading Creative Cloud applications
Creative Cloud - Download error - stubborn error
Please revert if the problem persists.
Thanks,
Atul Saini

I'm running OS X Yosemite 10.10.2 - when I run the creative cloud installer does not work

I can download and run the installer, but it gets to the end and then just closes and nothing happens.
Is there a way to fix this so that I can install & run CC on my computer?

Gemmas79157085 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

My Adobe Creative Cloud apps won't work

I just installed the apps from Adobe Creative Cloud.
When I launch the apps they'll start up but they'll close right after.
Does anybody have a idea what to do?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative Suite Installer won't work (OS 10.9)

Installer is x'd out and error message is "Power PC no longer supported". Help?? Just trying to reinstall CS5 onto new laptop.

Hi BrandPlay,
Please check the Tech Specs for CS 5.
Multicore Intel processor with 64-bit support
Mac OS X v10.5.7 or v10.6.3; Mac OS X v10.6.3 required for GPU-accelerated performance in Adobe Premiere Pro
2GB of RAM (4GB or more recommended)
26.3GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices)
1280x900 display (1280x1024 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM
Adobe-certified GPU card for GPU-accelerated performance in Adobe Premiere Pro; visit the Adobe Premiere Pro system requirements page for the latest list of supported cards
Some GPU-accelerated features in Adobe Photoshop require graphics support for Shader Model 3.0 and OpenGL 2.0
7200 RPM hard drive for editing compressed video formats; RAID 0 for uncompressed
Core Audio–compatible sound card
DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; external Blu-ray burner for creating Blu-ray Disc media)
Java Runtime Environment 1.5 or 1.6
QuickTime 7.6.2 software required for QuickTime and multimedia features
Adobe Flash Player 10 software required to export SWF files and to play back DVD projects exported as SWF files
Broadband Internet connection required for online services*
Regards,
Abhijit

Creative Cloud Installer doesn't won't install anything and won't uninstall itself. Nothing in system tray and doesn't show uo in force quit applications

I ran the installation which opened a blank window with a loading animation. Nothing happened. I rebooted and now Creative Cloud installer won't load, I can't uninstall using the uninstaller because it says the application is running though I see nosing of it. I have downloaded the dog file and tried a second installation but that just quits out after a second of attempting to run. Any advice?

Update: 5th atemot at install and it now claims to be downloading the applications.

I can't get Creative Cloud Installer to work

When I get to "down load CC" I get a request for my pass word in order to allow Creative Cloud Installer to "make changes." I've tried every password I can think of, but it won't let me reset it. How do I reset the password? thank

Hi Darbymom,
I believe the message that you are getting is for your MAC password and not Adobe password. Have you tried entering your system password at the download screen ? Reason why this prompt comes up is because , the download file is trying to make the required changes on the machine so that the installation can proceed .
Cheers,
Kartikay Sharma

Creative Cloud Installer gets half way through downloading the desktop app then just disappears, without downloading, why is that?

Creative Cloud Installer gets half way through downloading the desktop app then just disappears, without downloading, why is that?
I have recently purchased a student subscription to the 'complete package', my credit card was charged. Then I download the Creative Cloud Installer from the website, that's fine, then I double click the Creative Cloud Installer as per instructions, it starts downloading the desktop app, but only gets to about halfway then just disappears.
I've tried using both safari and chrome, restarting my computer, but neither has worked.
I have noticed that the website will not keep me logged in for long either, it keeps switching to BUY instead of DOWNLOAD.
Any ideas?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative cloud desktop app not working!!! won't let me sign in or reinstall

MAC os 10.7.5
Creative Cloud does not work!
Customer is waiting for work done, and this cost me money!!!! So help me please!
I can't sign in to my Creative Cloud desktop application. It opens, I enter my info, and then, I have a message you are no longer signed in. I tried to close the app several times, and also reinstall it. Nothing doesn't help.
Uploading is not allowed bacause Creative Cloud desktop does not work, fonts are missing because Typekit does not work!!!!!!!!

Hello paulina,
sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool, don't use your own resources, that's insufficient!
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. Please follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Why did my Creative cloud desktop app stop working!

Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work! Sending me around in circles! Very frustrating and annoying!

Not sure on the error message! OS yosomvite 10.10.3.
my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
help....

Lightroom 5 stopped working. Told to remove the program and re-installed. Creative cloud installation does not proceed to 0%. What is wrong? Using a PC.

Lightroom 5 stopped working. Told to remove the program and re-installed. Creative cloud installation does not proceed to 0%. What is wrong? Using a PC.

I installed the Creative Cloud again. Now it works.

Why creative cloud installer won't work?

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