Why did Adobe Download Assistant uninstall my Photoshop software?

Why did Adobe Download Assistant uninstall my Photoshop software?

the akamai download assistant doesn't install or uninstall anything. it's a download helper.
are you having a problem with the adobe creative cloud app or the adobe application manager?

Similar Messages

  • Why does Adobe Download Assistant persistently reject my ID and password which have been in Adobe us

    Why does Adobe Download Assistant persistently reject my ID and password which have been in Adobe use for years?

    Yes, I'm able to login with my Adobe ID and password, and have done so for at least 15 years.  But the moment I use Adobe Download Assistant they're both rejected with "Error 100" without explanation.  I have tried to reset both on about 6 occasions over two days.  The rejection continues; no explanation.  In other words, I am refused a trial download of CS6 (pending later purchase).  I have had Photoshop since v3.0 and still have every version since then.  Frankly, Adobe has become a vast overfed amoebe with independently activated tentacles that are out of central control and disconnected from other parts of the empire.  This event has been happening to many other Photoshop loyalists, according to Google data, and it's becoming  more and more likely that I may abandon Photoshop altogether .  Meanwhile I'm continuing to use my CS5 and giving up any further attempts to acquire CS6.

  • Why does Adobe Download assistant cannot start downloading?

    why does Adobe Download assistant cannot start downloading?

    That is likely due to your software firewall not allowing access.  Do you receive any specific error messages?  Which operating system are you using?

  • Why is adobe download assistant downloading photoshop c6 in stead of Illustrator. How do I download

    How do I download Illustrator...the download assistant keeps going back to the c6 photo shop download and won't download Illustrator. I'm using the button on the "download Illustrator" page. and my computer says it's the same as the other assistant so How do I get Illustrator?

    What system? What browser? Have you ever even attempted to download AI before PS? As an alternative, try the direct approach:
    Direct Download Links for Adobe Software
    Mylenium

  • Adobe Download Assistant keeps crashing

    I was trying to install adobe creative master suite trial on to my mac but adobe download assistant continued to crash before it opened.
    I am using the latest version macbook pro and i have attempted to download other program trials but it does the exact same thing.

    Try turning off Automatic Graphic Switching in your Energy Saver Preference pane.  We are investigating an issue with Apple where Adobe AIR has had difficulty with this setting turned on.  This could explain why the Adobe Download Assistant is crashing.

  • How safe is the Adobe Download Assistant

    I am very wary of installing software that I don't think I need.
    If I wish to download a trial of Elements 12 I have to also install Adobe Download Assistant?
    Does this software do anything other than just let me download the trial; I do not want to find my email boxes full of Adobe offers/questions. I just want to trial software. I will then make my mind up whether to continue to purchase or not.
    Any advice please?

    There is nothing associated with the ADA but after installation you can set your own options in the Organizer preferences. Click image:

  • How to install adobe photoshop from adobe download assistant?

    how i can install adobe photoshop when error extracting files from adobe download assist.
    pls help me.when download complete in adobe download assistant it gives extracting error.
    so sir / mam how i can install adobe photoshop cs6 manually.. pls help me

    Troubleshoot Adobe Download Assistant
    Beyond that nobody can help you - you did not provide any system specs or other relevant info.
    Mylenium

  • Adobe Download Assistant, Photoshop Elements 11

    Altho' I've tried many times over the past few days, I've been unable to download Photoshop Elements 11 using the Adobe Download Assistant.
    I received an email from Adobe inviting me to download Elements 11, with a key to convert the trial version to a full version, which is an upgrade for me.  I think this is because I wa never able to download a workable Elements 10.  It constantly crashed, and sometimes brought my computer down with it.
    I'd love to do download a working version of Elements 10, and have spent many hours trying, but nothing ever results from the Adobe Download Assistant.
    Now it's telling me (in tiny grey letters on a black background) "The download product installation appears to be corrupted.  (Error 108)  Use the 'reset product download button' to try to download it again."  Unfortunately, there is no reset product download button to use.  I have clicked on a down arrow which produced a selection of whether to restart the download or continue trying with the download already started.  I've chosen to restart the download.  Unfortunately, nothing has changed on the window, and it is still telling me about the corrupted download.
    I have no idea what the next step is or where to go to determine whether this whole thing is a hoax or whether it will download Elements 11.  If it does, will Elements 11 work?
    Can anybody out there help?

    Key please see solution 3 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_3 for information on how to reset the Adobe Download Assistant.
    If you continue to face difficulties then you may wish to initiate a direct download of the software.  You can find directions on how to accomplish this at http://forums.adobe.com/thread/981369.

  • Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe is nt available. Whn i try to extract .7z file wd 7-Zip error pops up " cannot ex

    Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe file is nt visible. Whn i try to extract .7z file wd 7-Zip error pops up " cannot extract **.7z as archive" .I've tried fresh download of adobe photoshop ele 13 but same error occurs. 
    OS:Windows 8.1
    Storage loc for adobe down assistant  : C-Program file(x86)-Adobe download assistant-adobe
    Storage loc for adobe down assistant:    C- Adobe photoshop assistant 13-  PhotoshopElements_13_LS25_win64_1. 7z
    After this I try to extract ** .7z file but following error occurs :
        After this I try to extract ** .7z file but following error occurs
    Kindly Help.

    Thanks fr revert !
    After clicking on the provided link , Above error pops up. I clicked "ok" n allowed download to complete after which same previous error shows up!

  • Adobe Download Assistant gives error after finishing downloading, why?

    I have downloaded the trial version of CS5.5 Master Collection twice. But when the download is completed Adobe Download Assistant gives Error and cannot install the software. I go check in the download folder and there's nothing there. My laptop haas ample available storage space (478 GB), running Windows 7 Home Edition, 64-bit.
    I tried with smaller file (Photoshop CS5.1 Trial), same story.
    Can someone please give me direct download links for following trial softwares:
    1. Photoshop CS5.1 Trial
    2. CS5.5 Master Collection
    Thanks
    Malila

    This site shows how you can do a direct download:  http://prodesigntools.com/tag/ddl
    Note that you have to follow their instructions carefully and exactly.
    By the way, the word "software" is not pluralized by adding an 's' on the end.  Thus "softwares" is incorrect usage.  Just say "software" or "software packages" instead.
    -Noel

  • Error 103 on Mac 10.7.4 having downloaded PS CS6 using the Adobe Download Assistant. Why?

    I let the assistant do and chose everything that happened (is there another way?) and yet I am getting this error 103. I have found and read all the other questions on error 103 but none of the contain and actual solution. Plase HELP!

    I think I might have to resort to downloading the program from an illegal torrent, just so that I can use my legitimate-purchased product key on it. Would that constitute a form of intellectual property irony?
    I am in total agreement with PeterBFreeman. I download 20-30 GB of data per week from other sources at a fast rate, with no problems. Obviously my internet connection speed is not the issue. Nor is my ISP--like PeterBFreeman above, I have tried to do this at two locations with different ISP providers. Could it possibly be that the download-speed problems are on Adobe's end? Because that would make way way way more sense...
    And by the way, Manish in comment #3 posted a solution to every error EXCEPT error 103. Exactly which of the 10 or so solutions he provides applies to error 103? Or do I just blindly follow them all, hoping that one will work? Do you really know if any of these will work, or are you just blindly throwing solutions at me hoping that you might get lucky?
    FYI, like i clearly stated earlier, I also did a direct download...four times...each of which failed miserably (error 4960--failure mounting dmg file). I wish I could just walk away, but I absolutely depend on Adobe products to survive. So I am stuck. I feel like a battered spouse.
    After sifting through a number of forums and double speak--the real problem seems to be that both the Adobe Download Assistant and the direct download links have a very hard time producing an uncorrupted file. The download assistant is supposed to smooth out this problem--and under ideal circumstances, it should be able to peice together a workable file. But alas, download assistant can't seem to do the one thing it is supposed to do--and getting an uncorrupted file seems more like a crapshoot than anything else as PeterBFreeman suggests.
    The direct download links also have problems because I can never seem to get a decent download speed--and either it times out or my browser cancells the downloads due to slow download speeds (this happens when I have no other problems with download speed for other applications, programs, media). The four times I did finally download the entire file (twice via direct download and twice via download assistant) I got errors 4960 and error 103 respectively.
    Yet, the answer we keep getting from Adobe is, "keep doing the same even though you get the same crappy result every time". This is literally insane. Or I get just straight aversion of the question--either blaming my ISP, or my internet speed or by calling my problem "Rare" when it clearly isnt that rare.
    Error 103 is an adobe error. This means that someone at Adobe came up with the number (103) which corresponds with whatever the error is. Telling me that it is rare without indicating what the error is seems just like bad customer service. The problem is clearly beyond your customer service unit. Please please please, go find a person who knows what error 103 is and ask them the following:
    1) What is error 103? (i.e. can you give me a semi-coherent definition of what error 103 is?)
    2) What causes error 103? (other than it being rare?)
    3) Can you give me some step by step instructions to fix or avert this problem? (instructions for error 103. Not error 100, 101, 102, 104, etc)
    4) If the causes can be many, what are they and can you give me step by step instructions for each of the possible causes?

  • I went through all the steps to download the trial of Adobe Photoshop Elements 13. It says download completed, but nothing happened afterwards prompting to launch the program. I checked finder (MAC OS) and couldn't find it. Only have Adobe download assist

    I went through all the steps to download the trial of Adobe Photoshop Elements 13. It says download completed, but nothing happened afterwards prompting to launch the program. I checked finder (MAC OS) and couldn't find it. Only have Adobe download assistant. How do I open and run the program?

    Jediii please see Photoshop Elements 13 download complete. What to do next? where this topic was just discussed.

  • Adobe Download Assistant does'nt start the download of Photoshop CS6 trial automatically. What shoul

    Adobe Download Assistant does'nt start the download of Photoshop CS6 trial automatically. What should I do?

    There are direct downloads at http://prodesigntools.com/adobe-cs6-direct-download-links.html
    Follow the instructions extremely carefully to get access to the files.

  • Adobe Download Assistant doesn't show me CS6 Design Standard as an option. Why?

    Adobe Download Assistant doesn't show me CS6 Design Standard as an option. Why?

    Hi Elliot, the link that I had no longer works. Apparently we are not alone in this. I got the link by going to Adobe Support and starting a chat with an Adobe rep. I believe that I went through a series of windows under CS6 Design Standard and clicked a button that said, "I still need help." I think that started the chat. Good luck!

  • Why did Adobe Application Manager quit unexpectantly during InDesign download?

    Why did Adobe Application Manager quit unexpectantly during InDesign download?

    Ellewolff have you tried removing and reinstalling the Creative Cloud Desktop application?

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