Why did BT make such a fuss?

The internet seems to be exactly the same speed after the infinity upgrade.
Mrs P's encounters with webmail are so protracted it feels as if it would be quicker to use those red boxes on street corners.
We're now more than a fortnight in. I'm glad I didn't sign up to pay more, although I expect BT will soon find a reason to make me do that.

Can you post your helpdesk data from the HH5 please? These are in Troubleshooting/Helpdesk on the web interface at http://192.168.1.254 or http://bthomehub.home
Please miss out any data you don't want to post
If you found this post helpful, please click on the star on the left
If not, I'll try again

Similar Messages

  • My IPod touch 3rd gen. 8GB doesn't have any of the capabilities a "3rd gen." has.  If I would have known this I might have purchased a 16 GB or 32 GB instead.  Why did apple make such a product?  Can I do something about this?

    Please help.

    That's because it's not actually a 3G iPod Touch. It's a 2G unit. Apple never sold 3G 8 GB iPod Touches, but some third party resellers erronenously reffered to them as so. 
    B-rock

  • Why did Apple make iTunes 7 look like a Windows XP App.?

    Why did Apple make iTunes 7 look like a Windows XP App.? This version of iTunes doesn't even look like it belongs in OSX. It's ugly is about the only way I can put it. I can't figgure out why they removed the EQ icon and didn't even assign a key command for it. Now yoy have to go into the menu to select it. Also I have noticed that it sometimes downloads the wrong artwork for album covers. The old version of iTunes seemed much better and I have reverted back to it untill Apple fixes the problems with version 7 and makes it look like part of the OSX family of applications.

    Well I wouldn't say it was ugly but some changes do leave something to be desired.
    I certainly aggree about the equaliser button and the visualiser button has gone too but at least they assigned a key command for it. The scrollbars need more colour and I'd prefer the buttons at the bottom to stand out a bit more like the ones at the top.
    I see no reason to go back to iT6 though, especially as I would misss Cover Flow. You could have a long wait for a change of interface and in the meantime you miss out on the good parts of iT7. If your track information is correct and identical to that on the Store then it shouldn't get the wrong artwork. Luckily I already had most of my album covers in place from other sources such as Amazon and just used iTunes to get a few more. My only complaint about the Get Album Artwork feature is that it's getting it from the US store when I want it from the UK store.
    Anyway these forums are really here to enable users to help each other solve problems and not to discuss Apple's decisions. If there are things you want changing then do what I and others do and send constructive criticisms and requests via the link below, if you haven't already.
    http://www.apple.com/feedback/itunesapp.html

  • Why did they make the new update so difficult i will probably never get another iphone now because of this update

    Why did apple make this new update so difficult and inconvenient? I will probably never get another iphone because of this update. I am not happy at all.

    ilovehouston18 wrote:
    Why did apple make this new update so difficult and inconvenient? I will probably never get another iphone because of this update. I am not happy at all.
    I did this update just the way I've always done updates and had exactly the same problems: none. Unless you tell us what difficulties you had/are having, we can't really comment knowledgeably.
    If, on the other hand, you just want to complain, you might as well do it where it may do some good. Submit your feedback to Apple:
    http://www.apple.com/feedback

  • Why did apple make two apps of music

    Why did apple make two apps of music?

    What do u mean two apps?  One is for music, one for video now.  iPod app is gone.

  • Why did Apple make the new iPod unable to use Griffin iTalk or iTrip?

    I was so disappointed when I upgraded to the new 5th gen. iPod and was unable to use the accessories I purchased for my previous iPod. Am I missing something? What am I supposed to do? Is there an attachment that will make them usable? Why would Apple make a new iPod that wouldn't include the same connector?

    See below your so-called answer to my question.
    I also noticed you have marked it solved. If, as a moderator, you can say that your response was considerate of the people using the system then I guess it was solved. If I was to mark it I would say the reply was very condescending and thus worthy of a 1 out of 10 as far as a reply goes. In the future please do not answer my posts as I would like to be treated with a little respect as I'm sure you would like. Please get some other Mod who can perhaps relate to a person's concern. Your answer may be correct but your way of putting it across sounds like some of the 13 year old school children I use to teach.
    You have a good day.

  • Why did Lep make Keynote et. al. my default programs?

    90% of the work stuff I do in on Office. Why did the Leopard upgrade switch every thing to Keynote, ect, that I do not even own?
    How do I turn that off?? It is a serious pain in the butt!

    CTRL+click on the file you want to use and select open with then choose the application, then if you open the preferences of the application you want to use you should be able to set it to the default

  • Why does klibc make such a difference for v86d?

    I decided to use uvesafb again, having built it for the first time in 2010. However, it gave a horribly corrupted image with v86d from the repos. The only way I can get the console to look as good as it did in 2010 is to link v86d against klibc. Making the klibc-2.0.2 package for that purpose today was really annoying.
    Before Arch used busybox, some things *needed* klibc. They would simply crash if you tried to link them against glibc and run them in early userspace without the root directory being mounted. But I'm at a loss for what is going on here -- v86d runs with or without klibc but having it linked to klibc makes it better (at least on an old ATI Rage Mobility M3).

    I don't know if it's a good thing, but the fact is that process names are case-sensitive, so that two processes, respectively named "Safari" and "safari", could +in principle+ be running at the same time.
    To be sure about that, I wrote a very short script that I saved as a stay-open application under the name "safari" and launched while the "Safari" browser was already running. Then I executed the following statement in the Script Editor:
    *tell application "Finder" to return processes*
    --> {…, application process "Safari" of application "Finder", application process "safari" of application "Finder", …}
    Maybe you might find [this article|http://lambda-the-ultimate.org/node/1114] interesting.

  • Why did apple make me shut off find my iphone when i ordered a replacement iphone

    I called 1800myiphone to get a replacement phone yesterday. When they told me they would send me a replacement the first thing the girl had me do was shut off find my iphone. Anyone know why?

    That is required so that the Activation Lock is disabled.
    As long as Find My iPhone is actived the only way anyone can do anything with it is by first entering your Apple ID and password. Otherwise all it is a brick.
    Allan

  • HT2589 Why did the App store make me purchase Pages again?  I already bought Pages, Keynote and Numbers for my Ipad and I want to download them on my Mac Book Pro and they aren't in the purchases tab.

    Why did the app store make me purchase Pages again?  I already bought Pages, Numbers and Keynote for my Ipad and want to download them onto my Mac Book and they aren't in the purchases tab.  I thought I would try clicking on the buy button for Pages, thinking, it would say I already purchased this app, but it didn't.  Where are all my purchases?  I used the same Apple ID I use for all my Apple devices.  Help!  I really don't want to buy them all again.

    The version of Pages, Keynote and Numbers for the Mac will be different than the iOS version and will require a separate purchase.

  • HT4082 When ios6 updated to my iPad I noticed the passbook application that downloaded to my phone did not make it on the iPad.  Why is this

    When ios6 updated to my iPad I noticed the passbook application that downloaded to my phone did not make it on the iPad.  Why is this

    It is not intended for the iPad. It would be somewhat cumbersome to have to use your iPad at a kiosk or a movie theater to print a boarding ticket.
    The app was designed to be used on the iPhone and the iPod Touch.

  • Why did icloud or match make a duplicates of every song in my library? how do I stop this?

    really struggling with itunes since I signed on to "match" and "Icloud" All of a sudden I have dupes of every song on my windows laptop, one with a cloud with slash throug it, and one without. Now my laptop seems to have twice the memory takne up andtwice the number of songs in intunes, and my normaly "almost full" ipod is maxed out of memory, and can't sync anymore becaouse of all the duplicate songs. What happened????? How do I fix this how do I stop it from happening again? why did I ever sign up and pay for Itunes Match or Icloud. Nothing but problems since I did this.

    Sometimes things have inconsistent labeling.  Check your Recently Added playlist.

  • Why did Windows 7 make the 100MB "System Reserved" partition on my second hard drive instead of the hard drive windows was being installed on?

    I have a Dell laptop with two physical hard drives. When I installed Windows 7, I deleted all the partitions on both physical disks. I installed windows and left the second disk unallocated. So why did the installer decide to place the 100MB System Reserved partition on the disk that wasn't being used?
    http://img301.imageshack.us/img301/8403/partitionsi.jpg

    I found the solution to the problem I described above. Here was the approach to resolve.
    Install SATA Y-Power cable jumper on one of the SATA connectors. This gives me capability to power 3 SATA SSD drives
    Install the third drive.
    Start Windows and initialize the new drive. Now I have 3 drives.
    Clone Drive C (Drive 0) to the new (third) Hard Drive (call it Drive 2). I used Acronis True Image Home.
    Remove Hard Drives 0 and 1 
    - the current drives required to boot Windows and that have my Images and data
    Install the Cloned Drive as Drive 0  and restart
    Windows should prompt me (hopefully) to repair this drive after the boot error.
    Run Startup Repair on this drive (drive 2) by loading the Windows Media CD and selecting the only drive installed (Drive 2)
    If successful, I would have created a Drive that can boot on its own and has my image and data. If unsuccessful, I put back in Drives 0 and 1 and I am back up and running. I this is a zero risk approach.
    Here are the results:
    Success!
    I got the power jumper cable in and executed the steps below. The below procedure worked flawlessly. The loading of the Windows CD took me to a Repair option that sensed a problem with Startup. If failed
    to see the Windows installation on the Cloned drive (now drive 0). This was expected. It asked me if I wanted to fix it. I said yes. The system restarted and there was another boot error. I loaded the Windows CD again. This time it saw the Windows 7 Installation
    and told me there were Startup problems that needed to be fixed. I said yes again. The system restarted and Windows came right up!
    So now I can boot from one drive. I am going to run like this for a couple of days just to be sure. Then I am going to reconnect the other two drives as drives 1 and 2 and figure a way to use them effectively.
    Good luck!
    George

  • Why did you remove The option to disable Java scripts?

    Everyone knows malware always comes through java scripts. So why did you remove the option to turn it off ? Why the false saftey excuse? (duckspeak) This makes no sense. Alot of people also get errors and have slower speed with some pages so they disable it. I understand there is plugins available to block scripts but they never work 100%. It just really really seems strange that a browser that was built on the idea of safety, security and trust has now suddenly removed a item that makes users less safe, Under the guise of safety. (doublespeak)
    I will no longer use Firefox ever again unless you put this option back.

    Also note that the option is available in...
    '''<h1>about:config</h1>'''
    # In the address bar, type "about:config" (with no quotes), and press Enter.
    # Click "I'll be careful, I promise"
    # In the search bar, search for "javascript.enabled" (with no quotes).
    # Right click the result named "javascript.enabled" and click "Toggle". JavaScript is now disabled.
    To Re-enable JavaScript, repeat these steps.
    '''<h1>Add-ons</h1>'''
    You can alternatively install an add-on that lets you disable JavaScript, such as
    *[https://addons.mozilla.org/firefox/addon/noscript/ No-Script] (to disable JavaScript on a per page basis, as required)
    *[https://addons.mozilla.org/firefox/addon/quickjava/ QuickJava] (to easily disable and enable JavaScript, automatic loading of images, and other content)
    *[https://addons.mozilla.org/firefox/addon/settingsanity/ SettingSanity] (adds back JavaScript options, including Advanced JavaScript Settings, as well as options for loading images and showing the Tab Bar)
    Im also not sure how you are a computer expert and dont even know the difference between Java and Javascript. Its pathetic that you dont know that Java is the most insecure thing, not Javascript, get your facts straight before bashing a correct answer and "Java Scripts" were not removed, but moved.

  • Why Did My iMac Hard Drive FAIL?

    I am majorly upset right now.
    My iMac 2009, 21.5"  (4GB Ram, 500GB Hard drive) computer that was practically unused since it was in storage for 2 years in my basement while I went out of town on business- suddenly had a Hard Drive Failure for no reason! Since the Warranty was expired on Apple Care, I took it in a Mac store - only to be told by the repair man that the hard drive needed a replacement. He did quick testing, and these were the results:
    Ran MRI and everything passed
    Reset pram and SMC
    Ran storage diagnostics
    Proposed Resolution: Replace hard drive
    Total cost: A WHOPPING $229.00 plus tax for the hard drive plus labor costs. When I asked if I could just upgrade to a 1TB Hard drive since I was shelling out money anyways, Apple flat-out REFUSED- saying they couldn't put a warranty on a new hard drive, just the replaced one. Sounds like complete BS to me!
    Further more, I would like to know how the **** this happened! A few times when the iMac was on the table and running, I lifted it up and clunked it back down a bit rough to readjust it- but it continued to work for a few more days. I doubt that would ruin a hard drive. I own a Macbook 13" that I clunk around all the time, the hard drive has never failed. Suddenly my hardly-used iMac that worked out the box when I first started using it again suddenly has a random hard drive malfunction a week in??? And now I'm out $250.00. I just feel jipped. I thought Apple products are meant to last. Apparently not. The guy said "Well it's a four year-old computer". Yeah but I only used it one year and then it was in storage! So whose to say THIS hard drive won't fail as well?
    Why did this happen?

    Hard Drive Warning (all makes and models)
    Ironically but logical, new hard drives are far more fragile than one that has been working for several months or a couple years. So beware in your thinking that a new hard drive translates into “extremely reliable”!
    Hard drives suffer from high rates of what has been termed "infant mortality". Essentially this means new drives have their highest likelihood of failing in the first few months of usage. This is because of very minor manufacturing defects or HD platter balancing, or head and armature geometry being less than perfect; and this is not immediately obvious and can quickly manifest itself once the drive is put to work.
    Hard drives that survive the first few months of use without failing are likely to remain healthy for a number of years.
    Generally HD are highly prone to death or corruption for a few months, then work fine for a few years, then spike in mortality starting at 3-4 years and certainly should be considered end-of-life at 5-7+ years even if still working well. Drives written to once and stored away have the highest risk of data corruption due to not being read/written to on a regular basis. Rotate older working HD into low-risk use.
    The implication of this is that you should not trust a new hard drive completely (really never completely!) until it has been working perfectly for several months.
    Given the second law of thermodynamics, any and all current mfg. HD will, under perfect storage conditions tend themselves to depolarization and a point will be reached, even if the HD mechanism is perfect, that the ferromagnetic read/write surface of the platter inside the HD will entropy to the point of no viable return for data extraction. HD life varies, but barring mechanical failure, 3-8 years typically.
    Data redundancy (copies) makes all HD crashes inconsequential, an irrelevancy.
    There are only two kinds of hard drives, those that have failed, and those that will fail, regardless of quality of manufacture.
    Any Macbook or desktop should be idealized as a working platform computer system, containing all your applications, documents, and weekly-use necessary files; and all media files such as ‘big-data’ (music/PDF collections/video/pictures), unless directly needed in the near future, should be kept off the computer and on external storage USB or likewise bare hard drives.
    Never consider any computer a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake that will, without fail, strike.
    Never backup your data exclusively upon magnetic hard drives or flash storage, nor consider same since magnetic storage degrades over time, roughly 3-8 years, even under ideal storage conditions.

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