Why did creating an email address in iCloud destroy the calendar?

I have a friend with an iPhone 3gs and a Windows PC. She has an Apple ID and has been using iCloud for everything EXCEPT email. Yesterday, I created an email address in her iCloud account. This morning, she calls and says her Calendar events are gone, and some items are missing from her Contacts. I logged into her iCloud account to check, and sure enough, the Calendar is blank, no events.
What would cause this? More importantly, how can I recover her information? Will doing a restore from a previous backup fix this?
Any ideas appreciated.
KK

She had an Apple ID that was tied to her iTunes account and also to a Mobile Me account (originally) that she had logged into iCloud on her phone, but her email option was turned off in Settings. I just logged into her iCloud account on the web, and when I clicked on the email icon, it prompted me to create an email account, as none existed. It probably has to do with being a carry-over from Mobile Me. So when I created the account, then I turned email on in Settings for her.
I don't see that any of that should have affected her calendar.
BTW, thanks for your replies, I appreciate the help.
KK

Similar Messages

HT204053 Can I create another email address with icloud. Like we are able to create more then 5 email address in virgin media. Help

Can I create another email address with icloud.com. Like we can create few email on virginmedia or other provider

You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a
You can of course create additional iCloud accounts, but any one device can create only three accounts - after that it can sign into accounts created on another device but not create any more (this is tied to the hardware).

HT2731 can I set up a second email address on iCloud using the same apple id

can I set up a 2nd email address on iCloud using the same apple I'd for a 4s iPhone?

You can create up to 3 alias @icloud.com email addresses for that purpose. They will all receive email in your existing iCloud inbox and they can be deactivated or deleted if they attract too much spam. This article explains how to create an alias address: http://support.apple.com/kb/PH2622.

I show and old defunct email address for my Apple ID on my APP store, iCloud, and iTune accounts and cannot log in. I am told my ID or password is incorrect. I did change my primary email address. that is the app ID that is showing.

How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software? I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID. I have tried going through device and my MacBook Air. Where can i get on-line assistance?

If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

Why doesn't my email address work for apps

Why doesn't my email address work on my envy printer?

You don't give us anything like enough data to go on. What is your operating system? Do you have a functioning iCloud account - i.e. are you signed in in System Preferences>iCloud?
Were you originally a MobileMe subscriber? If so, did you migrate to iCloud?
Was your email still working recently? Do you get any error messages? What happens when you try to use it?
Have you been using an @icloud.com address or an @me.com address?
(Please do not post your email address when answering.)

Using an existing email address in iCloud

Hi everyone,
I am wondering how I use an existing iCloud.com email address for mail on the iCloud. Here is what I did:
I bought a new Mac. I signed in to iCloud with my apple ID and turned on the mail feature. I created a new email address.
Then, I signed out of the iCloud. Stupid.
When I logged back in to the iCloud, the mail was no longer synced. I checked the box, and then it asked me to create a new email address again. Obviously, I do not want to create a new email address. I would like to use the account that I just created.
So, is there any way that I can use the account I created? Or will I have to create a new one.
Thanks,
Katie

While we all have MacBooks in this forum most fo us don’t use iCloud. There's an iCloud Support Community where everybody uses iCloud. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/icloud/icloud_on_my_mac

HT1338 can't change email address in iCloud. changed and verified on all other devices.

i need to change my email address on icloud. i have done that in all other accounts on macbook pro, iphone and ipad, all successfully. cannot get icloud up to date on mac.

Okay. This IS THE SOLUTION. Read this. 1) YOU did use your Apple ID password ... even if, like me, you don't remember doing it and couldn't figure out why you did not log the "new iCloud password". 2) See link below. Apparently, Apple does not currently allow you to enter a different password for a new @me, iCloud e-mail account. I followed the instructions in this link below, using Snow Leopard, and set up my @me e-mail account on my iMac in Mail app. The icon is "mobileme", but I can live with that. Geeh! Did I actually solve an Apple problem for once? Boy, that's neat. Enjoy all.
http://www.macstories.net/news/configure-an-icloud-email-account-on-snow-leopard /

How can I change my email address on icloud

How can I change my email address on iCloud?

Hey Sblan2,
According to the following document, you are unable to change the iCloud email address.
from: Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621
However, one option you have would be to create an email alias:
iCloud: Create or change email aliases
http://support.apple.com/kb/PH2622
Welcome to Apple Support Communities!
Best,
Delgadoh

HT204053 can I use more than one email address on icloud (using iphone and mac)?

I have an email account which seems to be using icloud, and I want to add another email account so that I can access it via icloud. Is it possible to have more than one email address on icloud? I have an iphone 5 and a macbook.

You can only have one email account for each iCloud account. You can create up to three alias addresses, but these will still receive email in the current account inbox. This explains how to create an alias if you want to do this: http://support.apple.com/kb/PH2622.
You can create a second ("secondary") iCloud account on your device by going to Settings>Mail,Contacts,Calendars>Add Account>iCloud and entering a different iCloud ID. This will give you second iCloud email account but it will only be fetch email (not push). Also, you can only create a maximum of three iCloud accounts on each device so this would use one of your allotted accounts.

How to change email address on iCloud

My email address was hacked into so I had to change it. Which caused me to change my apple ID also. Now I am not sure how to change my email address on Icloud. It still show my old apple ID. Do I have to delete the whole account an start it over? Not smart with computers and did not want to fight holiday crowd at the apple store for help. Any advice would be appreciated. Thanks.

Kodester wrote:
What can I do?
do what it says. delete the account and re-add it.

Changing email addresses in iCloud

I recently upgraded to Lion and switched my mobileme email addresses to iCloud. I want to replace one of my aliases with another. Can anyone tell me how to do this please?

How many aliases did you have in MobileMe? You were allowed five, but iCloud allows only three. If you had five, all will have been migrated but you will have to delete three before you can add one. If you currently have three you can delete one but you will have to wait a week before you can add another. If you have only two you can add another one immediately.
Go to the Mail page at http://icloud.com , click the cogwheel icon at top right and choose 'Preferences', and click 'Accounts' in the toolbar of the pane which opens.
If you have more than two aliases, select one or more and click the '-' sign below the list. If you hava a space available, click 'Add an alias'.

I need change main email address in iCloud, make alias email main

i need change main email address in iCloud, make alias email main

I'm afraid you can't do this. Once you've chosen the main @icloud.com address when you set up the account you can't change it (other than by creating a completely new account); and you can't make an alias the main address in the account it's in or any other account.

HT201320 put in wrong email address for iCloud,,,need to correct,,,,how?

I put the wrong email address in for iCloud, need to correct one number in it,,,,how??????

Create a new email address for iCloud; don't use the wrong one.

Trying to create an email address

Today I created 2 email addresses successfully for a BC site. I got the invite email, set the passwords and everything worked just as it should do.
Then I tried to create a third account. Got the invite email, clicked the link, set the password - then nothing.
Here's the initial screen to set the password...
http://iforce.co.nz/i/doompdkh.tbt.png
And when I fill it out and click continue, I get this...
http://iforce.co.nz/i/azfwjzhb.nds.png
And from there, it won't let me go any further. I've deleted the email address and started again several times. I'm already logged into BC in another tab. And I've tried 3 different browsers.
Can anybody tell me what the problem is? Is it a BC server issue?
Thanks!

Someone from Live Chat support got the email going ok in the end. But they were unsure as to why it wasn't working in the first place.
They escalated the issue to be looked into properly and nobody was able to replicate the issue, so couldn't really solve anything.
Anyway, the email is working fine, so problem solved for now. Probably just a random glitch.

How to use same email address on iCloud across different devices?

I am setting up my iCloud ID, which I already have on my MacBook Air and iPhone on my new iPad mini. When I turn on iCloud, it asks me to set up a new email address at @icloud.com, which I don't want it to do. Instead, I want to use the @me.com email address I already have.
How do I turn on Mail on my iPad mini and get it to pick up the email address I already have?

Hey pdenlinger,
It sounds like you are signed into a different iCloud account on the iPad mini, in my experience that would be the only cause. Be sure to double check what Apple ID you are signed into for iCloud, we'll want it to be your @me.com address.
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
When you setup your iOS device, by default the same Apple ID is used for iCloud services and store purchases (iTunes, App Store, iBookstore). However, if you want to use a separate Apple ID, you can set up the account you would like to use in Store Settings.
For more information on @me.com and @icloud.com, refer to this article:
iCloud: About your icloud.com, me.com, and mac.com email addresses
http://support.apple.com/kb/HT2623
Thanks,
Matt M.

Why did creating an email address in iCloud destroy the calendar?

Similar Messages

Maybe you are looking for