Why did I get an OOPS, "Firefox can't load this page for some reason" error message?

I get this error message: " OOPS. Firefox can't load this page for some reason."
== This happened ==
Not sure how often
== Every time I tried to access my account at Medicare

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

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