Why did I have to fire BT at my inconvenience beca...

I logged a complaint in March 2011 and was told BT would respond within 10-14 days. To date(June 2011) I have still had no correspondence. I dug my heals in and refused to pay the amount that the dispute is over. Ater several disruptions to my internet connection, numerous phone calls and a promise that this would be sorted out my worst fears came true. BT terminated my broadband account for reasons of non-payment. They made me re-apply for a new account with a promise that I would be back online within a week through their fast track system. After 1 week they said it would be another week. When I voiced my dissatisfaction BT and reminded them of a dispute in progress, they then told me that they could go no further with the application while the disputed amount remains outstanding. BT is broken. That includes their system and their service. The worst is their inter departmental communications. Despite having a central computer system it does not register your grievience on their computers across all departments. Surely if you have a flag up on your account as a problem that is yet unsolved this would be visible to all departments, especially the billing department. BT is in a shambles. They have a business tagline "Bringing it all together". That is the biggest joke of this whole fiasco. Now I still sit without any Internet connection. I am taking a stand and have cancelled my application. I don't want to use a company that is broken anymore. My next correspondence will be with Ofcom. Enough is enough. I am almost sure I am not the only one who has been treated like this. It's time to take a stand. I'm off to get better service and be treated like a real person by Mr Branson's company.

Hi hughsie0016
Sorry you have had such a hard time with this. I'll be happy to have a look over your account and see what went wrong and get you back up and running asap if you are willing to give us another shot?
Could you drop me in an email please with your BT account and telephone number along with a link back to this thread.
Just send using the contact us form in my profile under the 'about me' section.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Wed Dec 31 13:57:16 2008
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
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com.apple.driver.AppleUSBEHCI(2.7.5)@0x8e3000
dependency: com.apple.iokit.IOUSBFamily(2.7.5)@0x534000
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com.apple.iokit.IOUSBFamily(2.7.5)@0x534000
Kernel version:
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Message was edited by: ebedgert

Perhaps try it again and see if it was just a bad alignment of the planets last time. You could also post more of the log to see which thread it was that actually crashed and what was happening. In the meantime this will keep you busy:
[I got a black screen telling me I had to reboot in many languages, what was it?|http://www.dslreports.com/faq/4970] Also has detailed description of what happens during a KP.
[Apple docs: What's a kernel panic? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=106227]
[Topic : kmosx: Kernel Panics? Don't panic too !|http://discussions.apple.com/thread.jspa?threadID=121923]
[X-Lab: Resolving Kernel Panics|http://www.thexlab.com/faqs/kernelpanics.html]
[Tutorial: Avoiding and eliminating Kernel panics|http://www.macfixit.com/article.php?story=20060911080447777]
[Tutorial: An introduction to reading Mac OS X crash reports|http://www.macfixit.com/article.php?story=20060309075929717]
[12-Step Program to Isolate Freezes and/or Kernel Panics|http://macosg.com/group/viewtopic.php?t=800]
[Texas Mac Man's post on kernel panics|http://discussions.apple.com/thread.jspa?threadID=1723768&tstart=0]

Why did I have to enter IP address manually

I could use a little help. I have an Airport Extreme 802.11n and a Motorola modem for connecting to Comcast. I also have two Macs and an iPhone.
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William:
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Spinning Beachball of Death . . . why did I have to Force Quit ???

Folks:
Last week I had an episode of multiple recurring "application not
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here that mr Mel is "processor intensive" and could be just testing the limits
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Macinto II??
Would essentially a 2MB Mellel file be too large for my 933 MHz G4 iBook
with 640 MB DDR SDRAM running Mellel 2.2.7 (build b9) on 10.4.11 . . . to handle
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eep

Word processors typically load a large portion of a file into RAM for editing. When more of the document is needed it pages out the unneeded portion and reads more of the document into RAM. So in practice no document is too large. None of your "surmises" would seem to make sense.
A more likely scenario is disk corruption or file corruption assuming the hard drive isn't failing. Continued forced shutdown of the computer is a sure fire way to corrupt a hard drive if not cause it fatal damage.
I suggest reading the following:
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. TechTool Pro provides additional repair options including file repair and recovery, system diagnostics, and disk defragmentation. TechTool Pro 4.5.1 or higher are Intel Mac compatible; Drive Genius is similar to TechTool Pro in terms of the various repair services provided. Versions 1.5.1 or later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts had been significantly reduced in Tiger and Leopard.
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I would also recommend downloading the shareware utility TinkerTool System that you can use for periodic maintenance such as removing old logfiles and archives, clearing caches, etc.
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When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Retrospect Desktop (Commercial - not yet universal binary)
2. Synchronize! Pro X (Commercial)
3. Synk (Backup, Standard, or Pro)
4. Deja Vu (Shareware)
5. Carbon Copy Cloner (Donationware)
6. SuperDuper! (Commercial)
7. Intego Personal Backup (Commercial)
8. Data Backup (Commercial)
9. SilverKeeper 2.0 (Freeware)
10. MimMac (Commercial)
11. CloneTool Hatchery (Shareware)
12. Clone X (Commercial)
The following utilities can also be used for backup, but cannot create bootable clones:
1. Backup (requires a .Mac account with Apple both to get the software and to use it.)
2. Toast
3. Impression
4. arRSync
Apple's Backup is a full backup tool capable of also backing up across multiple media such as CD/DVD. However, it cannot create bootable backups. It is primarily an "archiving" utility as are the other two.
Impression and Toast are disk image based backups, only. Particularly useful if you need to backup to CD/DVD across multiple media.
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at www.versiontracker.com and www.macupdate.com.

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