Why did I have to pay for pages for iPhone 5 running iOS 7?

I thought the iWork suite was free for new devices running iOS 7...

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Why did I have to pay MORE for a smaller microwave that I bought due to exchanging a defective one?

I bought at Sharp 1.3CU microwave on January 18th, 2014, which went bad today. I took it back to the store for a exchange. Upon entering the store, carrying this microwave, I got to stand in line for about 3 minutes, holding this microwave. Understandable, if I wasn’t the only person in line. Three associates were at the desk, one was on the phone, one was a Geek Squad member, the third scribbling on a sheet of paper. At least two of them made eye contact with me while I stood in the rope line, all alone, holding onto a microwave. So, finally about 2-3 minutes later, an associate makes time for me. The exchange process went well, since the item was still under warranty. I was told that there was no inventory of the one I was returning, so I could get store credit to get a different one. I thought this was strange, the store credit, as she was able to print off a copy of my original receipt because I used my BB credit card for the purchase. In any case, I took my credit and went back to appliances. I found what I thought was the same exact model I just returned. Having worked in retail myself in the past, I knew that at times the computer isn’t always accurate to what’s on the shelf. A young man working in this area was super helpful and carried it up for me. I wish I got his name, because he was awesome. Now, for the best part. I got a new microwave, same brand, same color, same style, but .2CU smaller than the one I just returned…and HAD TO PAY MORE for this smaller microwave than I did for the larger one…so not only did my microwave crap out in less than 60 days, but I had to pay more for a smaller one…doesn’t make much sense…

Hello RyanJustice,
In my house, a microwave is a must have! I am a popcorn fiend, and I can’t imagine having to go without one for a long period of time. While we may not have had your exact model in stock, I’m glad to see we had a microwave that was quite similar to the one you originally purchased. I can see how a price difference might be confusing though, especially as the replacement was slightly smaller than you initially bought. I’m sorry for the frustration this has caused.
When units like yours fail under manufacturer’s warranty, we usually either send them out for service or exchange right in-store. If we exchange a unit, typically a refund via store credit would be issued up to the purchase price. From here, it may be redeemed towards the purchase of a new one. However, we can’t process a refund exceeding the original purchase price, and if the current model you chose was more expensive, additional payment would be required. This means that if your original microwave was on sale for less than the current price of the new one, you would be subject to paying the remaining balance.
If you have any questions, please don’t hesitate to ask.
Enjoy that new microwave!
Alex|Social Media Specialist | Best Buy® Corporate
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Why did I have to pay for free App? ridiculous!

The day before, I tried to download Free App, Which is "Sky Call". As the Downloading was processing, iTunes wanted me to keep registering Account to verify my statement. I thought It wouldn't charge any money because "The app" was definitely "For Free", so I just filled my name , address , even my card number as it requests. Right after I pressed the button "Done", iTunes charged me $1..?! OMG...
I know Just $1 isn't big deal.. ,However, The point is iTunes had to ask me about agreement before it charged. If I knew that i gotta pay for it, I wouldn't keep going that Installation on the phone. I am so confused what is going on... Even though $1 might be service charge, The Apple should have got agreement from the customer! Basically, That is Duty Customers have to know.

Apple isn't charging for a free app, it is verifying the bank card that it exists and has available funds. The charge will fall off the account without completing.
iTunes & Mac App Store Authorization Holds -
http://support.apple.com/kb/ht3702

Why did I have to pay for a new USB cable for my iphone when I didn't break it and it was only 6 months old?

The Apple store charged me for replacing the USB cable. It would work but if I move the cord it would connect, but then disconnect again. I got with my iPhone 5 6 months ago. It has a warranty and I had the Apple Plus Care that I paid extra for. It was in no way my fault that it broke.

If the Apple store refused replacement under warranty they clearly found
evidence of damage which would void the warranty

Why did I have to pay $21.95 to ask about a new phone then get charged it again

I went in to upgrade my old phone, Before they would even talk to me I had to pay an outstanding balance of $21.95 after paying $400 the week before. Then when I get my next bill the $21.95 is charged to me again, even though paid, plus a $5.00 charge for a late fee is added to my bill. It would seem that a company as big as verizon would at least have a billing and accounting system that worked. When I try to talk to someone about the problem I am always switched to the automated system that can not answer any questions or make any adjustments to the bill. If this problem is NOT resolved and I end up having to pay these charges to keep my service, I will collect my refund from the verizon through other means, by 10,000 fold, plus. The choice is their to make. Add a human to help me or add people to correct what is

@bulldurham48
I am concerned with these charges and I want to provide you the help you are seeking!
As "HappyHelper" has mentioned, the breakdown of these charges can be viewed on your My Verizon account online (www.vzw.com). Have you had a chance to view the detailed bill? Check out this cool video for understanding your Online Bill http://vz.to/16Feypv. Let me know if you have any further questions or concerns. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport

Why did I have to pay twice and how do I get refunded?

Several months ago, I purcahsed the professional version of reader so that I could easily convert PDFs to word. Then a couple of months ago, my login stopped working to access that functionality. With an emergency for a client pending, I had to purcahse a subscription to the same exact program to get my functionality back. Now I am being charged a monthly fee for software I'd already paid for. This seems absurd, and before i just uninstall the software and start telling clients and counterparties that I cant work with PDfs because Adobe is gouging me, I'd like ot know if this was an error or just a scheme Adobe cooked up to take more of my money. Any guidance appreciated.

Ah, ok. I think you confused us by calling it the "Professional version", because there is an entirely separate product called Acrobat Pro.
Now, there is a special forum for ExportPDF on http://forums.adobe.com/community/exportpdf but that won't reach Adobe staff quickly (or at all), you need to go to the support link on http://exportpdf.adobe.com/ and choose Chat which connects to Adobe staff.
It may help if you have both receipts ready & printed out, so they can understand why one stopped working and how it let you buy two.

Why did i have to buy iPhoto when i realised my daughters macbook had it preinstalled

why did i have to pay for iphoto when my daughters identical macbook came with it pre-installed??

Apple is not here. Apple does not answer questions here.
There are only users here who have no idea the answer to your question whith so little information. What year did you buy your Mac and your daughter's Mac. What MacBook model's are they both? From whom did you buy them, directly from Apple or a 3rd party vender? The more details the better to offer ideas.

Why did I just have to pay $2.99 for a app thrue a free app and I cant find it anyware on my phone or comp

why did I just have to pay $2.99 for a app thrue a free app and I cant find it anyware on my phone or comp

They are only free via the account orginally purchased or if they came pre installed on the computer. Depending on what you have purchased already us the one account for the app store - saves headace and hassel in the future thus not double buying software. Do you have iwork installed on your imac? meaning the iwork 09? if you do your should be able to to to the store and update it. Worked fine for me since i bought the DVD version of iwork 09 and Aperture 3. I did not want to have to rebuy them so the app store noticed i had them installed and changed the update via the app store.

If I buy Pages on my iMac, did I have to pay for Pages on my iPad a second time ?

I want to buy Pages on my iMac, but I need it to on my iPad. Did I have to pay to time, or if I buy it on AppStore on my iMac, I have it in my iPad ?
Thanks for your responses.
Have a nice day.
François

Yes.
They use different Platforms.
iPad = iOS
Mac = OS X

Why do I have to pay for iPages when I already have it on my computer?

My iCloud home page shows five icons including iWork. When I click on the iWork icon I am shown a link that takes me to the iTunes store where I am asked to pay $9.99 for each of the iWork components. I already have these installed on my iMac. Why do I have to pay for them again?

Different operating systems. Your iMac runs OS X and the iWork
applications you have on your iMac are written for OS X. On your
iDevice, the operating system is iOS and you would need a version
of the apps written for that. If you are not planninig to use the apps
on your iDevice (iPhone, iPad, some iPods), you do not need to
buy them. Having the apps on your iDevices provides instant
syncing of documents across the iDevices using iCloud. iCloud
does not provide Google App-like operation if that is what you are
seeking. If this does not answer your question, perhaps someone
else will chime in.

Why do I have to pay to get help for Itunes?

First off, why do I have to pay to get help?
That is absolutely ridiculous when it is someone's JOB to be a "support" for this.
I've had a reoccuring problem of my music not playing on my IPhone. I fixed it the first time by taking off all the music then re-syncing it and it was all good. This time I am trying to take all of the music off so I can try to do the same thing as before because this is happening yet AGAIN and now my ITunes isn't taking the music off and it is re-syncing it back and it isn't taking the music off in the first place. Why is it doing this? Well I'm basically venting to a community while getting no help from experts. Thank you for nothing Apple.

Apple provides telephone support for their hardware products at no charge for 90 days after purchase. If you are beyond that period and do not have AppleCare on your device, then you will be charged for the support call. If you don't want to pay, you can either make an appointment at an Apple Store, if you have one in your area, where you will be helped at no charge, or you can post details of the problem here where perhaps we, your fellow users, can assist.
I'm basically venting to a community while getting no help from experts.
You're getting no help because you're just venting, and most people here just ignore rants. You haven't posted sufficient details about your issue for anyone to offer much in the way of assistance.
Posting the same complaint twice does little good, by the way.
Regards.

HT1212 My grandson misplaced his iPod Touch in April. He just found it, but does not remember the password. I reached out to Apple support.For a one time support why do I have to pay?

Why do I have to pay to get the iPod Touch wiped clean as my 11 year old grandson forgot his password?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT1711 Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD play

Why do I have to pay extra for something that I already bought? Shouldn't I be able to have access to my music even if its not through apple? This is ridiculous when I go to the store and buy a CD I'm not relegated to only playing it on one CD player

iTunes Plus is the name for the option in iTunes that allows customers to buy music at the iTunes Store that is free from digital rights management, or DRM.
Digital Rights Management, or DRM, is designed to prevent unauthorized sharing of files. This especially became a big concern for the music industry after the rise of Napster, Limewire, and Kazaa.
DRM, even the DRM used by Apple on iTunes Store content, prevented that. Apple's DRM allowed users to share files on only up to 5 computers.
According to TUAW, the new iTunes Plus songs have information embedded in them that identifies the user who bought and shared them by name.
This means that if you share your music and record companies want to track you down and sue for you copyright infringement, it's going to be easy.
This may help you understand why you would need iTunes Plus - http://support.apple.com/kb/ht1711.
It may be that Android required that type of file to be able to let it sync. See here - http://developer.android.com/guide/appendix/media-formats.html.

Why do I have to pay for free aps?

Why do I have to pay for free ads. I look in my bank
Statements and says they charge like 3 dollars but the ad
Says free. This isnt right nor is it fair I already paid 300
For the itouch why charge me for the free aps. It's not like I
Don't buy things from the ap store. No I don't not download
Pro -aps.

The price of an app, and how it is marketed, is controlled by that app's developer. They certainly may advertise that an app is free, but the App Store price is the only price. If the App Store says the app is free (ie, the download button says "Free" instead of listing a price), then it's free.
If you are seeing a bill in your bank statement for a free app, that is probably coming from some kind of in-app purchase. Many apps have additional features or special game items that can be purchased within the app. A free app may still have such in-app purchases.
It's important to note that in-app purchasing should be a very transparent process. It should be made clear that you are making a purchase, and you should have to enter your Apple ID password. If you have found an app that does not make this process transparent, and hides the fact that a purchase with real money is being made, that needs to be reported to Apple as a violation of the App Store rules. If Apple agrees with you, they will remove the app from the store until the developer submits a more compliant update.

Why do I have to pay for a app on my iPhone when I have it already on my Ipad

Why do I have to pay for a app on my iPhone when I have it already on my Ipad

That's up to the seller of the app. Many, but not all, apps will work on both the iPhone and iPad. For those apps that do you only need to pay for them once, as long as they were purchased with the same Apple ID. But app developers have the option of selling separate versions of their app for iPhone and iPad. For those apps you have to pay for them for each platform.

Why did I have to pay for pages for iPhone 5 running iOS 7?

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