Why did I lose all of my music when my Ipod synced with my laptop? I have synced it with this laptop several times.

Most of my songs disappeared. I had 300 some odd songs, and now I only have like 49 songs....I turned my iPod off and unplugged my cord from my laptop and they are still gone. I am so mad right now, because my music is my life. I really need someone to help me please!!

" i thought that my music was backed up on itunes, even music not purchased on itunes. is this correct? "
No. Unless you paid for itunes match service and you uploaded them to this service.

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Why did i lose almost of my music when i "upgraded" to ios 7

This was music on my windows computer that I had imported from CD's. I subscribe to iTunes Match and I used to have music in the cloud but no more. And there is no way to sync or transfer manually in order to get it back.

The music should be in iTunes on the computer. Updating to iOS7 has absolutely no affect on the media on the computer.
Connect the device to the computer and sync the content to it.

HT1386 why did I lose all my contacts when I installed new 5.1 version???

Why did I lose all of my contacts when I installed 5.1.1 version on my iphone 4? I did back-up and got everything else back except the contacts???

What address book or cloud service were you syncing your contacts with before the update? They should still be there.
Contact information is only part of the backup in order to maintain your favorites and recent calls list. Contacts are meant to be synced to a cloud service or address book.

Why did I lose all of my docs in pages?

why did I lose all of my documents in Pages?

I'm being "snarky" for asking you to actually provide some information?
Don't be so self obsessed as to imagine that we are constantly looking over your shoulder at what you are doing.
All we have to go on is what you choose to tell us. If you choose not to, what do you expect?
You are not alone in the childish "Mom, I can't find it!?" style questions. It gets wearisome playing 20 questions to just get to the point where you have a comprehendable question.
We still don't know what version of Pages.
Saved documents don't live in Pages, they are on your hard drive, on a server or some other device.
"ALL" your documents is comprehensive. So you have no documents of any description left on your Mac (now that we know it is a Mac) or anywhere else?
AS Peggy pointed out, if you never saved the document, it is gone.
We are still struggling to find out what you are talking about.

HT2729 WHY do I lose all my playlist etc when adding to my iPod? Do I seriously have to keep everything in iTunes permanently?

WHY do I lose all my playlist etc when adding to my iPod? Do I seriously have to keep everything in iTunes permanently?

Keeping everything in an iTunes library, which you also backup, is the recommended way to deal with things. That way should your device need restoring you can connect to iTunes, restore and reload your content easily. The alternative is to manually manage the device, however should you need to restore it, damage it, or lose it, then you will also have lost the effort involved in ripping and organizing the media that you put onto it, and would need to repeat that process.
tt2

All of the music on my Ipod Touch is blown out after I synched it with my new MacBook. I didn't get the 'synch' warning-- but now can't find my library of songs. I'm about to panic!

All of the music on my Ipod Touch is blown out after I synched it with my new MacBook. I didn't get the 'synch' warning-- but now can't find my library of songs. I'm about to panic!

The iPod backup that iTunes makes does not inlcuded synced media like apps and music. Thes those iTunes are not restored to the iPod unless they are in the iTunes library.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I keep all of my music on my iPod Classic. I inadvertently changed the sync setting on my iPhone 5 to sync the music with my phone. I am overcapacity and want to remove the music from my phone. How do I do that?

I keep all of my music on my iPod Classic. In error, I changed the sync setting on my iPhone 5 to sync the music with my phone. I am overcapacity on my phone and don't want any music on my phone so I want to remove the music from my phone without disturbing my iTune music files on my PC and iPod. How do I do that?

On your phone: Settings>General>Usage>Music...tap the Edit button...then the red minus sign. This will delete all music on your phone.

Why did I lose all my Verizon ring tones after updating to new software?

Why did. I lose all my Verizon ring tones after updating to new software? Always worked before, now they are gone! Contacted Verizon, who could not explain.

I was having a similar problem and here's what solved it for me: Under Settings>Notes the default account was changed from iCloud to another account for no apparent reason when I upgraded to iOS 7. When I changed it back to iCloud, my notes started appearing on all devices again. You might also want to check the Accounts setting under the Notes app to make sure All Notes is checked to retreive notes from all accounts. Similarly, Settings>Mail,Contacts,Calendars has a default account that should match as well. Good luck.
-Brad

Why did I lose all my iPhone contacts while I was writing an email?

I was simply writing an email on my iPhone 3GS today and as I was entering an email address into the To: field the iPhone suddenly went back to a home page (as in if you were in an app and then pressed the home button). This has happened before without any apparent damage so I went back to my email. However, when I went to enter the email address (again) I noticed that this time around it wouldn't offer any suggested email addresses as I was entering the first few characters.
Now I'm getting a bit nervous. Just about then my wife called, but instead of seeing the screen show my wife's contact info as the phone rang, I just got the generic phone number view.
After the call I opened my contacts and they were completely and totally missing.
I have no idea where they are or why they went AWOL.
I understand that I can use iTunes to restore them (I synced a couple of days ago - so I don't think I'll lose any/many) and I don't use MobileMe.
So, my question is what happened to my contacts?? Is there a known bug that that I tripped over to cause my contacts to vanish? I don't think I did anything odd - but is there something I could've done?
While I can restore from iTunes I'd rather know why this happened and is there something to prevent it in the future......
How about it gurus - can anyone help?

Not sure why, but since contacts are designed to be synced with a supported address book app on your computer and there are a number of free email accounts that support syncing contacts over the air such as with an Apple iCloud account, Gmail, Yahoo, and Hotmail, there is no reason for contacts being lost under any circumstances even if your iPhone were lost or stolen or damaged beyond repair.

Why did I lose all my bookmarks I accumulated on Firefox?

Firefox is my browser - I accumulated many Bookmarks of websites I frequent often - my PC was not functioning as it should and so I switched browsers to google chrome. When I came back to Firefox later, all my bookmarks were gone -I lost them all, even the links to my email boxes. I am still struggling to find some of them. What to do to prevent this from happening again?

Did you previously uninstall Firefox and have removed personal data?
If that is the case then you lost the bookmarks.
Otherwise you should still have the Firefox profile folder with your personal data.
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
You can make a backup of your bookmarks and other personal data.
*https://support.mozilla.org/kb/how-do-i-use-bookmarks
*https://support.mozilla.org/kb/Backing+up+your+information
*http://kb.mozillazine.org/Recovering_a_missing_profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
*http://kb.mozillazine.org/Lost_bookmarks

After mandatory update of IPHOTO why did I lose all my photos

After my harddrive died unexpectedly, apple installed a new harddrive. As I was reinstalling from my backup drive, I received a message that I could not import my photos if I didn't update ILIFE-IPHOTO. I followed directions and now have a blank IPHOTO. My event names show, it indicates there are ex 48 photos, 120 photos, etc in each event, however the images are blank.
I have contacted IPHOTO support and went thru the procedures that they recommended (option command open iphoto and completed all four steps there, however I remain unable to access my photos (76000)
As bad gets worse, while attempting these changes, my external drive stopped being recognized by the computer and the computer store I took it to has still not been able to get into the partition.
So, I sit here after a couple of weeks, frustrated and lost. Besides not seeing the photos, every time I spend 5 or 10 minutes in the 'new'IPHOTO', it shows and error and shuts down. I am not impressed. If there arent any other ways to fix this, then I will delete IPHOTO from my computer and start again with Adobe Photoshop Elements and never touch IPHOTO again.
Fortunately, at least 50000 of my photos were backed up on other media so it is not a total loss - just a ton of work!
Any suggestions before I throw in the towel.

Frankly, I'm not sure where to go from here as your explanations are not clear to me. Upgrading from v8 to v9 required a purchase. Apple do not require you to buy a new version of the app just to restore from your back up, so I'm not sure what went on there. iPhoto is an element of the iLife suite of applications. It would seem to me that you have damaged backups and some confusion rather than a problem with iPhoto.
Try the following: I have no idea if it will help but it won't harm...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Why did I lose all my bookmarks, settings and add ons in the recent Aurora update?

When I was using Aurora it happened to crash so I restarted as i normally would when this happens, but when it restarted it was a new version (Firefox Developer Edition) and not a single bookmark, folder, add on etc had remained (not to mention my previous session that had quite a few tabs some trivial but some a bit more important and ALL of my history was gone). When I tried to go to Sync and see if that would restore anything the option to put in my recovery key was nowhere to be found although in the Sync FAQ it mentioned this older way of using sync could still be used. So I made an account with email and password and still could not find a way to sync anything I lost. I searched around the FAQs and could not find a resource to help with my issue.
I've been a loyal user of Firefox (since 2005) and I will continue to be but this really caught me off guard as even in previous updates I never had an issue like this.
Any help with what to do would be greatly appreciated. Thank you

hello mmendo18, the firefox aurora release channel has been converted into the firefox developer edition. by default it starts with a freshly created profile. in order to get back to your old data, please refer to [[Recover lost bookmarks on Firefox Developer Edition]]

Why did I lose all internet connectivity with new Mozilla Firefox update?

I recently updated mozilla firefox on my other computer, an ibm thinkpad (windows xp) and since installing, there is no longer any ability to connect to the internet, even with internet explorer. I even tried to do a system restore and this did not work. What can i do to fix this?

When you can not connect after an update, it is usually caused by a firewall blocking the new version of Firefox. Try removing Firefox from the rules list of your Firewall which will force the firewall to create a new rule for Firefox. Also see [[Firefox cannot load websites but other programs can]].

Why did i lose all of my sync bookmarks on my computer?

I came back to work on monday and all my bookmarks are gone. Recently synced bookmarks on new computer with old computer. Bookmarks were synced successfully...then i erased everything on old computer. Where are my bookmarks???

You should have disabled Sync on the old PC before deleting the bookmarks on that old PC.
You should have a backup on the new PC that can be restored. <br />
https://support.mozilla.com/en-US/kb/Backing+up+and+restoring+bookmarks <br />scroll down and see - '''''Restoring from backups'''''

Why did I lose my unlimited data plan when 2 co-workers didn't when they upgraded?

I recently found out that 2 co-workers updated their phones back in Oct. 2013. They purchased new phones under contract on lines available for upgrade at that time. After the purchase, they both switched the new phone to another line of theirs with the unlimited data plan. They continue to get the unlimited data plan on these older lines even though they switched the new phones to these older lines. I purchased a phone for my son back in Dec. 2012. His line was not available for upgrade at that time. I upgraded my husband's line with the new phone and then they switched it to my son's line. I was told that I would no longer be able to get the unlimited data on my son's line now. I asked why, I wasn't upgrading his line but the other line and they said once I switch the new phone to my son's line it automatically removed the unlimited data. They told me nothing they could do because Verizon was trying to eliminate the unlimited data plans. Dec. 2013 I went to get my daughter a new phone. Her line was available for upgrade. The Verizon employee also asked if I wanted to upgrade my son's line since it was available for upgrade. I asked about the unlimited data and how I lost it on his line before. I asked if I could upgrade his line and then move the phone over to my daughter's line and keep her unlimited data. The Verizon worker told me no. Said anytime you purchase a new phone, it will not allow the unlimited data to be kept, that any phone under contract removes the unlimited data even if the new contract is not originally purchased under the line switching to. Both of my co-workers were able to to upgrade on one line, switch to line that still had unlimited data and keep it. Why? I'm so upset over this difference. I phoned Verizon at the worker stated that it could not be done. He was nice but could not understand how one was able to do it and I couldn't. One of the people who did upgrade and kept the unlimited data said that the employee at the Verizon store told her that they couldn't do it that why--keeping the unlimited data because they would get into trouble and possibly fired. She said she came home called Verizon and Verizon at the 800# did it for her. I feel like I was done wrong--I should have never lost my unlimited data when I switched the phone to my son's line in Dec. 2012 nor my daughter's line Dec. 2013. They did offer me the 6 gb data for my daughter at 30.00, but my son's could not be done that way since it had been back in Dec. 2012. So I am being charged 30.00 for 2 gb. I have until Jan. 15 to return her phone for a refund, except the 35.00 restocking fee. I am thinking about doing this because so dissatisfied. Someone needs to check into this matter...should be no difference in customers. This is not hear say,,,,it came straight from the people themselves. They know what they have--they have unlimited data and both received new phones in Oct. 2013 under lines available for upgrade and switching to line unavailable for upgrade at that time. Some please help me to understand why? If it can be done....I should be able to get it too. Verizon should address this issue and treat all customers the same!!!! Thanks

If you didn't get a subsidized upgrade on the line with unlimited data, you should have been able to keep your son's plan and just activate the phone on his line. The line you used the upgrade from will no longer have unlimited, but if you just had a basic phone on that line it wouldn't matter. I would return the phone, and then order a new one either online, over the phone, or in a Verizon corporate (not a "reseller" or "authorized retailer"). That is the only reason I can think of that you would have to lose the unlimited data. Also, be sure the contract/upgrade date is reset, before leaving the store if possible. I know sometimes the returns don't get processed and reported to Verizon right away, and you don't want to find out in a week or two that the return wasn't processed by the 15th. Good luck to you! :)

Why did I lose all of my music when my Ipod synced with my laptop? I have synced it with this laptop several times.

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