Why did itunes 11 crash?

Why did itunes crash?

Hello shirley236,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

Similar Messages

  • Why did itunes crash corrupt my whole computer?

    i hate itunes so much! i tried to download some tunes and the files were corrupted on apples end, it wouldnt let me download them, it kept giving me errors. then you know what happened, itunes lost my whole library, then you know what happened, all my prefrences for all my applications suddenly disappreared. i have no bookmarks, no email settings, nothing. im sooooo ****** off right now its not even funny.
    why did the crash of itunes screw up my whole computer? and what can i do to bring it back to the way it was before itunes blew it up?
    this is unacceptable. because of this, i will never buy anythig from itunes store again.

    Welcome to the Apple Discussion
    I'm sorry to hear of your problems. However, I wonder if iTunes screwed up your computer? Perhaps there's another, core issue with your Hard Disk? Have you run any Hardware Diagnostics?
    Regards
    TD

  • Why did it crash ???

    Please help ?
    Why did it crash ?
    /u01/app/oracle/product/8.0.5/rdbms/log/ora_dbsr_2581.trc
    Oracle8 Release 8.0.5.0.0 - Production
    PL/SQL Release 8.0.5.0.0 - Production
    ORACLE_HOME = /u01/app/oracle/product/8.0.5
    System name: Linux
    Node name: blah.blah.blah
    Release: 2.0.36
    Version: #1 Tue Oct 13 22:17:11 EDT 1998
    Machine: i686
    Instance name: dbsr
    Redo thread mounted by this instance: 0 <none>
    Oracle process number: 0
    Unix process pid: 2581, image: oracleO
    Exception signal: 11, code = 2b
    ORA-07445: exception encountered: core dump [11] [43] [] [] [] []
    ----- Call Stack Trace -----
    calling call entry argument
    values in hex
    location type point (? means
    dubious value)
    ssexhd()+285 CALL ksedst()+64 0 ? 400 ?
    BFFFEE2C CALLs ssexhd()+64
    opirip()+80 CALL kscnfy()+64
    opidrv()+994 CALL opirip()+64
    opiscb()+41 CALL opidrv()+64
    main()+429 CALL opiscb()+16
    main()+1 CALL main()+64 BFFFFE14 ?
    BFFFFE1E ?
    BFFFFE2C ?
    ----- Argument/Register Address Dump -----
    Argument/Register addr=bffffe14. Dump of memory from BFFFFDD4 to
    BFFFFF14
    BFFFFDC0 0804B320
    0000000B 000001F5
    BFFFFDE0 0000000C 000001F6 0000000D 000001F4 0000000E 000001F6
    00000000 00000000
    BFFFFE00 00000000 00000000 00000000 6361726F 004F656C 52455355
    454D414E 4948003D
    BFFFFE20 49535453 313D455A 00303030 54534F48 454D414E 6463733D
    6E632E62 0061632E
    BFFFFE40 4E474F4C 3D454D41 6576656E 524F006E 454C4341 4449535F
    7362643D 49480072
    BFFFFE60 49465453 4953454C 313D455A 00303030 4C49414D 61762F3D
    70732F72 2F6C6F6F
    BFFFFE80 6C69616D 76656E2F 54006E65 3D4D5245 72657478 4F48006D
    59545453 693D4550
    BFFFFEA0 00363833 48544150 73752F3D 6F6C2F72 2F6C6163 3A6E6962
    6E69622F 73752F3A
    BFFFFEC0 69622F72 752F3A6E 582F7273 36523131 6E69622F 6F682F3A
    6E2F656D 6E657665
    BFFFFEE0 6E69622F 69622F3A 752F3A6E 612F3130 6F2F7070 6C636172
    72702F65 6375646F
    BFFFFF00 2E382F74 2F352E30 006E6962 454D4F48 6F682F3D
    ----- End of Call Stack Trace -----
    ===================================================
    PROCESS STATE
    Process global information:
    process: 0, call: 0, xact: 0, curses: 0, usrses: 0
    No process is allocated.
    END OF PROCESS STATE
    ******************** Cursor Dump ************************
    No curdef array
    ssexhd: crashing the process...
    Why did it crash ???
    Thanks.
    Neven.
    null

    Hey,
    Just out of curiousity, did you restart your db after the initial
    install?
    Kevin
    Neven Cvetkovic (guest) wrote:
    : Please help ?
    : Why did it crash ?
    : /u01/app/oracle/product/8.0.5/rdbms/log/ora_dbsr_2581.trc
    : Oracle8 Release 8.0.5.0.0 - Production
    : PL/SQL Release 8.0.5.0.0 - Production
    : ORACLE_HOME = /u01/app/oracle/product/8.0.5
    : System name: Linux
    : Node name: blah.blah.blah
    : Release: 2.0.36
    : Version: #1 Tue Oct 13 22:17:11 EDT 1998
    : Machine: i686
    : Instance name: dbsr
    : Redo thread mounted by this instance: 0 <none>
    : Oracle process number: 0
    : Unix process pid: 2581, image: oracleO
    : Exception signal: 11, code = 2b
    : ORA-07445: exception encountered: core dump [11] [43] [] [] []
    : ----- Call Stack Trace -----
    : calling call entry argument
    : values in hex
    : location type point (? means
    : dubious value)
    : ssexhd()+285 CALL ksedst()+64 0 ? 400 ?
    : BFFFEE2C CALLs ssexhd()+64
    : opirip()+80 CALL kscnfy()+64
    : opidrv()+994 CALL opirip()+64
    : opiscb()+41 CALL opidrv()+64
    : main()+429 CALL opiscb()+16
    : main()+1 CALL main()+64 BFFFFE14 ?
    : BFFFFE1E ?
    : BFFFFE2C ?
    : ----- Argument/Register Address Dump -----
    : Argument/Register addr=bffffe14. Dump of memory from BFFFFDD4
    to
    : BFFFFF14
    : BFFFFDC0 0804B320
    : 0000000B 000001F5
    : BFFFFDE0 0000000C 000001F6 0000000D 000001F4 0000000E 000001F6
    : 00000000 00000000
    : BFFFFE00 00000000 00000000 00000000 6361726F 004F656C 52455355
    : 454D414E 4948003D
    : BFFFFE20 49535453 313D455A 00303030 54534F48 454D414E 6463733D
    : 6E632E62 0061632E
    : BFFFFE40 4E474F4C 3D454D41 6576656E 524F006E 454C4341 4449535F
    : 7362643D 49480072
    : BFFFFE60 49465453 4953454C 313D455A 00303030 4C49414D 61762F3D
    : 70732F72 2F6C6F6F
    : BFFFFE80 6C69616D 76656E2F 54006E65 3D4D5245 72657478 4F48006D
    : 59545453 693D4550
    : BFFFFEA0 00363833 48544150 73752F3D 6F6C2F72 2F6C6163 3A6E6962
    : 6E69622F 73752F3A
    : BFFFFEC0 69622F72 752F3A6E 582F7273 36523131 6E69622F 6F682F3A
    : 6E2F656D 6E657665
    : BFFFFEE0 6E69622F 69622F3A 752F3A6E 612F3130 6F2F7070 6C636172
    : 72702F65 6375646F
    : BFFFFF00 2E382F74 2F352E30 006E6962 454D4F48 6F682F3D
    : ----- End of Call Stack Trace -----
    : ===================================================
    : PROCESS STATE
    : Process global information:
    : process: 0, call: 0, xact: 0, curses: 0, usrses: 0
    : No process is allocated.
    : END OF PROCESS STATE
    : ******************** Cursor Dump ************************
    : No curdef array
    : ssexhd: crashing the process...
    : Why did it crash ???
    : Thanks.
    : Neven.
    null

  • Why did Itunes charge over $320 in unauthorizes to my account?  Secure connection posted in upper right hand corner.  You guys are full of it!

    Why did Itunes charge over $320 in unauthorizes to my account?  Secure connection posted in upper right hand corner.  You guys are full of it!  No thanks to APPLE corp,  Thanks American Express!!! 

    Hi
    I am sorry to see you are having problems
    I suggest you contact the forum mods they may  be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Why does itunes crash upon opening after the software update?

    Why does itunes crash upon opening after the software update? Everything worked fine until I decided to update this morning and as soon as the computer rebooted, the error message appeared.  Is there anything available to fix this?

    I answered the same question in a similar post.  It's all to do with the wireless sync. 
    I used the following method to stop iTunes from constantly restarting -
    Open task manager
    Select the 'Processes' tab.
    Look for 'iTunesHelper.exe'
    Select 'iTunesHelper.exe'  then click on 'end process'
    Hope this helps.

  • Why did iTunes move my archived podcasts to the cloud?

    I want my podcasts archived on my computer... which they were.  Why did iTUnes move them?  They were files on my computer, some of which I paid for and which were not downloaded from iTunes.  Now I have to download them again.  This "feature" is invasive and blatantly stupid.

    Hemihouse5 wrote:
    The iTunes Match tutorial says you can share all music, even music you added from other sources. Is this a lie?
    No, it was not a lie but the music must be in the iTunes library. It doesn't matter what the source for the music is, though.
    Hemihouse5 wrote:
    If I download music from other sources, the music is added to my library right alongside any other music I have on my phone. There is no way to get it into iTunes if I didn't buy it there.
    I'm afraid I don't understand what you mean. Do you not know how to add music to the iTunes library? It is very easy: pull down File > Add to library. You can add any supported file format to iTunes, not everything has to be purchased from the iTunes Store.

  • Why is iTunes crashing when I click on the phone icon when my phone is plugged in???

    Why is iTunes crashing when I click on the phone icon when my phone is plugged in???

    Does your question involve iPhoto in some way?

  • Why does iTunes crashing on iPhone after launch?

    Why does iTunes crashing on iPhone after launch?

    Hey
    First, try force closing the Music app, which you can find out how to do here:
    iOS: Force an app to close
    http://support.apple.com/kb/HT5137
    And if it still doesn't work when you try to re-open it, I would then reset the device:
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    via: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Welcome to Apple Support Communities!
    Cheers,
    Delgadoh

  • Why did iTunes take out the category, "AIFF or mp3 encoder" on their latest version?

    I make CDs for use in my carr so it is valuable to me to know which version of a song is on iTunes:  either AIFF, or mp3.  The previous versions offered these specs for a category as a column listing in the library but the latest version doesn't;  if you don't remember where you last had it set you have to check in prefs., then hit "import settings" which is annoying when you're compiling for a CD.
    Why did they take that category out (under "view options") or am I wrong and you can tell me where I can find it?
    Thanks

    Dear loeezy,
    Sorry you felt offended by my post. That was not my intent and I never suggested you were stupid.
    Your post was a bit confusing because you were describing unrelated things.
    I was simply trying to explain a few things to help you out. Seems it did not work.
    My apologies.
    Please check out exactly the directions I wrote about "import settings".  I believe you will find the active button, "import settings" next to "ask to import CD" which is next to the words "when you import a CD:" under the heading, "General" in the pull-down menu, Preferences. 
    Yes, I understand what the Import Settings are and how to change them.
    However, Import Settings has nothing to do with burning a CD or selecting file types for adding to a playlist.
    Since it is not needed for making a playlist or burning a CD, I don't understand why it would "annoying".
    If you are burning a data or MP3 CD and only want specific file types, then you need to know what format of the files you add to a playlist are but that still has no relevance to what your current Import Settings are.
    And no, iTunes will NOT "convert the file as needed" if you want one song in both formats.
    If you are burning an audio CD, the result is one format. Audio CD.
    That is why I wrote, "If you are burning an audio CD the format is irrelevant", because iTunes will convert AIFF, WAV, MP3, AAC & Apple Lossless to audio CD format.
    Next time read the question thoroughly, make sure you do have the right version, and test what the the person is saying
    I did read thoroughly and understand exactly what you wrote.
    In the end, seems all you really needed was how to view the Kind column.
    Seems you have sorted out your issue so good luck.

  • Why my iTunes crashes when I try to watch my videos and I can't reopen it after doing so.

    Why my iTines crashes when I try to wtch videos and I can't reopen  it after doing so?

    Is it giving you an "iTunes has stopped working" message when you play the videos?
    If so, let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Why is itunes crashing when i try to sync my iphone 3g

    it was working fine until today. this is what i'm getting from diagnostics:
    Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
    LENOVO 7763B6U
    iTunes 8.0.2.20
    QuickTime 7.5.5
    FairPlay 1.1.11
    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.2.7
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 401BC22EBEB75219
    Current user is not an administrator.
    The current local date and time is 2009-01-18 23:10:43.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {95E45E32-89AF-499C-9927-1FB284B289DB}
    Description: Intel(R) Wireless WiFi Link 4965AG
    IP Address: 192.168.2.11
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.2.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.2.1
    Lease Obtained: Sun Jan 18 22:00:45 2009
    Lease Expires: Wed Jan 21 22:00:45 2009
    DNS Servers: 192.168.2.1
    192.168.2.1
    Adapter Name: {95587D65-9408-4144-8A7F-1FCE5FEE1701}
    Description: Intel(R) 82566MM Gigabit Network Connection
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-01-18 23:07:52.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.0.2.20 is currently running.
    iTunesHelper 8.0.2.20 is currently running.
    Apple Mobile Device service 2.12.33.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Connected Device Information:
    XXXX iPhone, running firmware version 2.2
    Serial Number: XXXXX
    ** iPhone/iPod Touch Sync Tests **
    One or more sync tests failed.
    That's all it says and I can't find out anywhere what to do. Does anyone have any advice? Thanks

    My iTunes keeps crashing when I try to sync my iPhone as well as when I try downloading the newest iPhone upgrade 2.2.1. I just tried to restore my iPhone and once again iTunes crashed (at around 224MB into the download of the upgrade).
    I've restarted my iPhone.
    Restarted my iMac.
    Re-installing iTunes.
    Tried installing iTunes 8.0.1 (instead of 8.0.2).
    Created a new user to check if that was the problem.
    All with no success.
    Any help would be much appreciated.

  • Why is ITunes crashing when I try to sync photos from computer to Ipad?  I am using latest IOS 7.0.2 and latest ITunes 11.1.1.  Running Mac Pro with 10.6.8

    I Tunes crashes when I try to sync photos (via USB cable provided with Ipad)  from computer to Ipad.  It worked fine before I downloaded the newest ITunes update.  I tried downloading the update again but it still crashed.

    My iTunes keeps crashing when I try to sync my iPhone as well as when I try downloading the newest iPhone upgrade 2.2.1. I just tried to restore my iPhone and once again iTunes crashed (at around 224MB into the download of the upgrade).
    I've restarted my iPhone.
    Restarted my iMac.
    Re-installing iTunes.
    Tried installing iTunes 8.0.1 (instead of 8.0.2).
    Created a new user to check if that was the problem.
    All with no success.
    Any help would be much appreciated.

  • Why does iTunes crash every time the "books" tab is opened

    Has anyone had the problem of iTunes crashing every time the "books" tab is selected?  Every time I open that tab and begin to browse the contents iTunes give the message that "iTunes has stopped working"  "A problem caused the program to stop working correctly.  Windows will close the program an notify you if a solution is available."  This has been happening ever since I upgraded from iTunes 9 to iTunes 10.

    maybe:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    or
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    and
    iOS: Troubleshooting backup issues in iTunes
    Doing this:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    will notchange/delete/modify your iTunes media ibrary

  • Why is itunes crashing when syncing iPad in Windows 7?

    When syncing my iPad via iTunes using Windows 7 Professions (SP1)... iTunes crashes repeatedly. This just started. Any suggestions greatly appreciated.

    I deinstalled-reinstalled. Problem persists. I get the error message: "iTunes has stopped working. Windows will close program & notify me if solution available". I checked Microsoft's support site but didn't find anything. I'll check again. Thx for the help.

  • I finally know why my iTunes crash when open!

    SInce last month, my iTunes crash everytime when open.
    I asked the question at: https://discussions.apple.com/thread/6021712
    Later, I found that turn off wifi make iTunes work fine.
    Finally, today i know the true reason, because I use a global proxy by .pac file (for across the great wall)
    If connect apple.com default with proxy cause iTunes crash.
    If you have a similar problem, please refer to this.

    Hello loosekiwi,
    Thank you for contacting Apple Support Communities.
    You can use the following article to troubleshoot unexpected quitting in iTunes for Windows.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
    Jeff D.

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