Why did itunes charge me more then once on one transaction

I had made a puchase for $38.35 and it had charged me that same amount 14 times and I don't understand why or how to get that money back???

Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.

Similar Messages

Itunes charged me more then once.

after a purchase itunes charged me multiple times then it cost. the app was only $5.34 and it doubled to 12 times leaving the purchase to be $64.08.

Contact iTunes store support. This is a user forum. We can't do anything about it.

Why did Itunes charge over $320 in unauthorizes to my account? Secure connection posted in upper right hand corner. You guys are full of it!

Why did Itunes charge over $320 in unauthorizes to my account? Secure connection posted in upper right hand corner. You guys are full of it! No thanks to APPLE corp, Thanks American Express!!!

Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they may be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

HT1918 iTunes billed me more then once and i still can't download apps

Why can't I download free apps

If you would like help from these user-to-user forums then you will need to provide more information. What happens when you try to download an app ? If you are getting an error message then what does it say ?

Why did apple charge me more than the price listed for the app?

My iTunes gift card was purchased in the US with US dollars. The price listed is in US dollars. The amount taken from my credit is not what was listed on the price. I am quite angry about this deception. And I can't possibly be the only one to have had this happen.
Here is what happened:
I had $19.82 in credit. All credit had been purchased in the US, normally, with US legal tender.
I clicked a button stating clearly $9.99 and now I have $9.06 in credit. So I've paid $10.76 for something sold to me as costing $9.99.
It's not about the difference, it's about the fact that I've been charged a price not disclosed beforehand and have no recourse now. How many other people have been cheated this little bit from each of their purchases?
Does anyone know someone I can file a claim with?

See quote below from Apple terms and conditions.
Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.
http://www.apple.com/legal/itunes/us/terms.html#SALE
Stedman

Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then said the department was closed this is a wrong I want my money back!

Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then the automated voice said the department was closed this is a wrong I want my money back! Or I'm gonna sell my iPad my kids iPods and iPhones mine and my wife's iPhones and the mac this is a **** take

We are fellow users here on these forums, you are not talking to iTunes Support nor Apple.
Were you buying content for yourself or gifting to another account ? If you were gifting content or an amount then that can only be done via credit card). If you weren't then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS1424 Why is iTunes charging money to my account

I am trying to download a song to my iPhone 4 and it's saying I can't because iTunes is charging me more then what's on my card. Is it because I tried downloading the same song more then once? How do I stop them from taking that money off my card becausei didn't even get to download anything to my music...?

You will have to pay the owed amount with a valid card that has money on it. Once that is done, change the card to none and then it will use your store credit on future purchases.

Why did my charger already go bad..bought another one and it went bad..now phone will not charge..only had it 2 months..what a disappointment so far..should have stayed with Apple..would like to get my money back. Terrible experience so far.

Why did my charger from Verizon already go bad..bought another one and it went bad..now the phone will not charge..what a disappointment and a hassle..should have stuck with Apple..only had the phone 2 months. Hope they will exchange it!!!!!!!!!!!!

This is either a Phone issue or an Electrical issue in your home.! when charging Do you always use the same electrical outlet? or did you try others..
You will know or should know if there are any issues with your other Electronics.. that you Plug into it..
If it is the s5 which it sounds like it could be then the Local Verizon store at there Discretion will determined if replacement is needed you have a 1 year Manufactures Warranty that covers for things like what your Describing I would take it too your local store see if they'll get you a Replacement or you may have to go through Samsung..
But I would Try another OUTLET just to see if your phone charges with it.. And Good Luck b33

Why did itunes 11 crash?

Why did itunes crash?

Hello shirley236,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

HT1420 how to deauthorise all five more then once a year

how to deauthorise all five more then once a year

You cannot deauthorize all more than once per year.
You can ask Apple for assistance, however, by contacting them via your Account or Support link under Quick Links in iTunes Store.

Can't open .msg files more then once, saved or as an attachment to an email

we use :
microsoft xp & office/outlook 2003
can't open .msg files more then once, saved or as an attachment to an email
If we save an email as a outlook.msg file , we can only open it once, close it,
when trying to open it again it gives an error that it is not possible due to a scurity issue or it is already open.
After closing outlook and starting it again, we can open it once again.
Same when clicking an .msg that is attached to an email, but here we can switch to another email, go back to the one and open it again.
We have installed all updates for both xp and office 2003 also internet explorer 8.0 to test if that would work, normally we have ie7.0.

Hi,
1． What is the detail error information, please try to reproduce the issue and then post the detail error information here.
2． Did you save the msg file locally or on a network drive?
3． Please try to check security on the msg file and also check the drive NTFS permission.
4． Copy over the email messages from the affected user machine to a different machine and check if the issue persist.
5． Test if the issue persist after saving a new email on Mailbox to local drives.
6． Copy over the affected email messages from local drive to a PST file and check if these emails can be opened fine.
1)    Create a new PST file .
2)    Added to user’s Outlook profiles.
3)    Launch Outlook .
4)    Highlight a folder under this PST.
5)    Drag and drop or copy/paste the emails from local drive to Folder highlighted under the PST files.
Besides, please try to remove all the add-ins like Entrust and then test the issue again.
1.     Remove add-ins
1)    Uncheck all Third-Party Add-ins selected in Outlook , found under Tool\Options\Other\Add-ins managers.
2)    Export the registry hive below for backup.
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook \Addins
  HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Outlook \Addins
3)    Delete the registry entries under the above path for all Third-Party Add-ins.
4)    Close , Open Outlook and attempt to open email message on local drives.
2.     Temporarily stop all third-party application running following the steps
below.
1)    Run MSCONFIG
2)    Go to Services Tab\Select Hide all Microsoft Services check box.
3)    Click Disable All.
4)    Restart the Machine Test if the issue persist.
5)    To revert back the above setting Run MSCONFIG, Go to General Tab , Select Normal
Startup and restarted the machine.
Regards,
Xiu
1 Translated from dutch as good as i know :
"Can't open : c:\test.msg, it might not exist, do you have the required permission to open the file or is it open in another application. Click
with the right mousebutton on the map click properties to view/check the rights for that map."
2 tried both, the network and locally, i have the rights to save it in the map and open it once, so thats not the problem, iseems that outlook locks the file after it is openen once.
3 security and ntfs permissions are ok, see 2
4 tried it from different pc's networks maps etc.
5 done.
6 in a pst file the msg can be openen ore than once, but thats not the problem, tried and this works, but i need to save an email as an .msg file.
7 addins removed and doen all of that part, didn't help.
We also have tried:
-Installing all updates and ie8
-going back to xp sp2 (fresh install of xp)
Only thing that did work was an msg file attached to an email, we couldn't open that more then once,
but after checking "Use exchange modus with cache" at the account properties we could open that more than once.
Now we need to be able to open the email's saved as .msg more then 1 time.

I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?

I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?
Thank you.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
That is determined by what type of disk that it is. It may be a disk that only allows you to install Windows on your Dell computer and would not allow Windows to be installed on a Boot Camp partitition or as a virtual machine in an app such as VirtualBox on your Mac. If that is the case, you would need to purchase a retail Windows install disk.

Why is Verizon charging $50 more than Apple?

Somebody care to explain to me exactly why Verizon is charging $50 more than Apple themselves for each model of the Verizon iPhone?
Seriously, I'd love to hear the reasoning.
I'm upgrade ineligible but use Macs for my business so I've accepted that I can't get an early upgrade, even though VZW has selectively chosen who they'll give discounts or rebates to. We've been with Verizon for 10+ years and are loyal customers. Regardless, I've accepted it and have planned on paying full retail since day one.
So rather than whining and saying that it's a slap in the face that they won't give me an early upgrade- I won't. WHAT I will say though is that charging $50 more per phone when they know full and well that the vast majority of buyers at full retail WILL be upgrade ineligible, loyal customers, now THAT is a slap in the face.
Think $50 isn't much when you're already spending X amount on the retail price of the phone? Consider that when pricing the 16GB at $649 through Verizon and THEN adding sales tax, you're not far off at all from the 32GB version via Apple.
I don't mind spending a few extra $'s if I'm going to get something from it. I don't like spending another $50 because the corporate suits say "Let's charge a little more because upgrade ineligible customers WILL pay whatever we want and LIKE IT".
If you want the Verion iPhone bad enough, vote with your wallets, give your money DIRECTLY to Apple and save your $50.
Or maybe someone here, or better yet, a Verizon rep can enlighten me on why I should just hand over that extra $50.

If you are already a VZW customer, go to this link, underneath the device description, click on "Check your iPhone 4 eligibility" and type in your info. If you're not eligible for an early upgrade it will show the the full retail price if you buy now and, it will also show you the price and date when you are eligible for the reduced price.
If you are eligible for an ugrade, I'm not sure if it still shows the full retail price.
http://www.apple.com/iphone/notify-me/
And yes, we all full understand the ins and outs of the business world. However, Apple is pretty strict about how much you can charge for their products. That aside, if in fact the pre-order can only be done on Verizon's site on Feb 3rd, and they are not giving loyal customers any type of discount, sure would be nice if they could keep the retail price the same for us. Especially when they know that the majority of those purchasing at full retail will be existing customers. Besides, we're talking about a "reputable business" with Verizon, not Ebay or Craigslist.
In case you're wondering why I think the majority of people paying full retail will be existing, non-upgrade eligible customers? It's simple, a new customer could get the discount price, and cancel a couple months in, eat the ETF and it would still be cheaper than the full retail cost.

What is the lifespan of a Macbook Notebook Hard Drive, and is it a good idea to replace them more then once?

In specific, I own a 2007 Macbook Notebook, and it is an Intel Core 2 Duo MB21.00A5.B07. Last year, it became necessary to replace the hard drive, and was informed that the reason for the replacement was that the hard drive had reached the end of its lifespan.
My question is how long do Macbook notebook hard drives typically last? This also is in the context of frequent use of the notebook.
Additionally, is it a good idea to replace the hard drive more then once, or will the hard ware on the notebook, after I'm assuming about six or so years, be too out of date to accommodate a second or third hard drive replacement?
Also, since the replacement was still covered under an applecare plan (it's expired now), the general cost of replacing a Macbook notebook hard drive is not known? What is the cost generally expected of a hard drive replacement? This is in relation to repairs conducted at an applestore location (as opposed to a third party repair center).

justinfromlos angeles wrote:
Also, this means that, the settings of a system like Snow Leopard, in addition to all other personal settings from a current hard drive, can be copied to and from an external hard drive?
Your entire system can be copied to an external HD in bootable form. It's generally referred to as cloning, and there are a number of applications available to assist in the task.
SuperDuper
CarbonCopyCloner
LaCie Silverkeeper
To name but three.
Furthermore, once cloned, should you have to replace the internal drive, it's easy to boot from the external and clone the system back to the internal.
justinfromlos angeles wrote:
If so, do you know where one can purchase an external hard drive and a replacement hard drive?
As I don't live in the US, it's difficult for me to reccommend retailers, but any computer store (including Apple) can supply external HDs. Be aware that not all HDs from some manufacturers will play well with Macs; Western Digital I believe needs careful selection of the correct model. There are plenty of contributors who can no doubt help on that front. Personally I use LaCie and Iomega. Note that these are purpose built externals and come with their own enclosure and all cables reqd.
One thing you will need to do with most of them is to use Disk Utility to partiton them correctly (GUID system for Intel Macs) and set the file system to Mac Extended (journaled) before cloning.
justinfromlos angeles wrote:
There is one last question. Say I've replaced the hard drive on the same computer for nine years or so. Despite the hard drive being new, would the hardware of the computer be too out of date to accept an up to date replacement hard drive?
The hardware of the computer dictates what sort of internal drive you buy; earlier models used IDE interfaces, current models use SATA and these are not interchangable. However System Profiler will tell you what sort you have. It's still possible to buy compatible HDs for the early iMacs, c. 1998/99 so there's no reason to believe your model will suddenly become defunct.

Execution Take place more then once ?

Hi,
Here is code which is executed for more then once
 Private Sub SBO_Application_ItemEvent(ByVal FormUID As String, ByRef pVal As SAPbouiCOM.ItemEvent, ByRef BubbleEvent As Boolean) Handles SBO_Application.ItemEvent
 If pVal.FormTypeEx = "139" Or pVal.FormTypeEx = "133" Or pVal.FormTypeEx = "179" Or _
 pVal.FormTypeEx = "142" Or pVal.FormTypeEx = "143" Or pVal.FormTypeEx = "141" Or _
 pVal.FormTypeEx = "181" Or pVal.FormTypeEx = "720" Or pVal.FormTypeEx = "721" Or _
 pVal.FormTypeEx = "65211" Or pVal.FormTypeEx = "65213" Or pVal.FormTypeEx = "65214" Or _
 pVal.FormTypeEx = "170" Or pVal.FormTypeEx = "426" Or pVal.FormTypeEx = "606" Or _
 pVal.FormTypeEx = "390" Then
 'If pVal.ItemUID = "1" Then
 If pVal.ItemUID = 88 Then
 If pVal.Before_Action = True Then
 'If pVal.EventType = SAPbouiCOM.BoEventTypes.et_ITEM_PRESSED Or pVal.EventType = SAPbouiCOM.BoEventTypes.et_CLICK Then
 If pVal.EventType = SAPbouiCOM.BoEventTypes.et_COMBO_SELECT Then
 If pVal.FormMode = 3 Then
 If CompareString_Numbering() = False Then
 SBO_Application.MessageBox(" Access Denied : Wrong Numbering !!! ")
 BubbleEvent = False
 Exit Sub
 Else
 BubbleEvent = True
 End If
 End If
 End If
 End If
 End If
 End If
 Which line is needed to be added so that this event is called only for once .........
Please Provide me sample code if possible.
Regards ,
Ganesh

Hi,
I have just found the same sort of thing after upgrading to patch 9. I have some code that executes on the before_action of a keydown event and now it's firing twice for some reason.
I hope this is resolvable.
David
(Same thing with a click event on one of my forms, it is also firing exactly twice each time now - even though I am checked only the before_action = true.)
Message was edited by: David Wall
Message was edited by: David Wall

Why did itunes charge me more then once on one transaction

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