Why did my credit card get charged 24.99

Why did my credit card get charged 24.99?

Because someone purchased something. This is a user to user forum. You will need to contact iTunes support for further information. https://getsupport.apple.com/Issues.action

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  • HT3702 why did my credit card get charged not my itunes credit

    I gifted a app via my iphone using ios6 and it does not work!!!!!!!
    I have to use itunes via my computer, a trillion dollar company like apple does not communicate with its customers!!!!
    So apple charged my card 2 times!!!!!
    Please credit my account!!!!!

    Because someone purchased something. This is a user to user forum. You will need to contact iTunes support for further information. https://getsupport.apple.com/Issues.action

  • HT1918 Why is my credit card being charged for Apps when my daughter has an iTunes card?

    Why is my credit card getting charged for my daughter's apps for her iPod when she has $8 on an iTunes card left to use?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • HT1918 why is my credit card being charged when i have money from an itunes card

    why is my credit card being charged when i have money from an itunes card

    When its around the holiday season the purchasing system some times gets a lil thrown off and wont recognize the gift card on the account. But its easy to get fixed.
    Just contact iTunes uspport with this link and they will revert the charges to the gift card:
    http://www.apple.com/lae/support/itunes/contact.html

  • HT3702 why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

    why is my credit card being charged, i only use itune cards .you are charging my itune card and my credit card

    These are user-to-user forums, you are not talking to Apple here. If you add or change your credit card details then you will probably receive a temporary holding charge ($1), which should disappear within a few days (holding charges). If it's not a holding charge then you can contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT3702 why is my credit card being charged?

    Why is my credit card being billed and how can I fix it?

    Have you checked the purchase history on your account (Store > View My Account on your computer's iTunes) ? If you don't recognise the charges and you bought anything, including any in-app purchases and subscriptions, then you can contact iTunes support (these are user-to-user forums) and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why did my credit card account get charged $ when I downloaded free app on phone???

    Just bought my 1st iphone, I signed up for itunes and downloaded 2 free apps.  Why did my account get charged $1 preauthorization.

    It's just an authorization hold and will drop off the account in a day or two.  It is not an actual charge.
    See http://support.apple.com/kb/HT3702

  • HT3702 Why is my credit card being charged regularly when I have a credit balance that more than covers a purchase.

    My are keeps getting charged even though I have a credit balance on my account from a gift card.?

    sharonthome wrote:
    I had itunes on my old eMac, now I have a MacBook Pro.  itunes says I have $19.70 in my account, but when I try to buy a song all that comes up is my credit card.
    Sounds like you have abn expired credit card linked o yoru accopunt.
    View your iTunes account payment info and select None for the CC.
    You may need to first add a valid card number before you can remove it.

  • Why did my itunes card get deleted from my account when i changed my password

    why was my itunes card deleted from my itunes and app store when i only changed my password

    An account's balance should not have been affected by changing your password. You've tried logging out and back into your account on your phone and/or computer's iTunes and seeing if it then shows, and checked your account's purchase history e.g. you didn't have any auto-renewing subscriptions or pre-orders due that might have taken the money : See your purchase history in the iTunes Store ?
    If logging out/in doesn't get it to show and you can't see any purchases that might have taken it then try contacting iTunes Support and see if they can help with where it went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page,

  • How did the credit card get switched on my account?

    My card got switched to another account some how..

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • My Appstore account says that my security number don´t match but my credit card got charged 3 times in a row, how can I fix this, and how can I get my money back or the apps downloaded?

    Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
    How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
    Thanks in advance

    Hi Marvin,
    Thanks for visiting Apple Support Communities.
    Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Best Regards,
    Jeremy

  • HT1933 I make a purhase on March 6 at 11:33 Order number MHOXX3TK9J for $1.99 and my credit card was charged $20.00 can you please help me find out why this happened

    I made a purchase on itunes on March 6 at 11:33 order umber MHOXX3TK9J for 1.99 and my credit card was charged $20.00 please help me find out why this happened.

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT1689 I have a positive account balance why is my credit card charged?

    I have a positive account balance by the use of gift cards from friends.  So, why is my credit card charged instead of deducting the amount from my balalce?  Can I choose to debit my account balance instead of charging on the card?

    Hi,
    Apologize for the inconvenience !
    1$ charge is a test to ensure the authorization of credit card. This amount is returned to customer's account.
    Credit card information is not stored anywhere with us. We just have the last four digits of the credit card with us. Rest of the information is deleted from the system after use and instead a token is used which is secure and is not customer's credit card number.
    Please feel free to write back if you still have any questions.
    Thanks,
    Anjali

  • HT3702 My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    Contact Apple at:
    https://expresslane.apple.com/
    Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you.

  • HT204088 My credit card was charge with out my approval, how can I get support with the issue?

    My credit card was charge with out my approval, how can I get support with the issue?

    If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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