Why did my internal microphone quit working?

I had my IPOD touch 3G 60gig swapped out at the Apple Store for a failed headset jack.
The new unit I have does not recognize the internal mic when "Voice Memos" app is set to record.
"No microphone available" is the message.
How do I find out if there is even an internal mic in this version?
Currently running 4.2.1.
Is the firmware a factor?
Did apple give me a bum unit months ago?
Already tried reseting and restoring.
No help there.

When did you purchase your original iPod Touch? The iPod Touch 4g was introduced in September, 2010.
Only the iPod Touch 4G has a built-in microphone. If you really did have a iPod Touch 3G as you stated in your first post then it would not have had a built-in microphone.
If you have a 4G now then it will have also had a camera as well as a built-in microphone. Does what you have now have a camera? If so, it's a 4G otherwise it's a 3G or earlier model.
I don't think that Apple would have intentionally switched a 3G model for a 4G but if that happened go back and complain.
Go here to see the features of the various iPod Touch models: http://en.wikipedia.org/wiki/IPod_Touch
Apple has information on determining iPod models here: http://support.apple.com/kb/ht1353

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