Why did my itunes card get deleted from my account when i changed my password

why was my itunes card deleted from my itunes and app store when i only changed my password

An account's balance should not have been affected by changing your password. You've tried logging out and back into your account on your phone and/or computer's iTunes and seeing if it then shows, and checked your account's purchase history e.g. you didn't have any auto-renewing subscriptions or pre-orders due that might have taken the money : See your purchase history in the iTunes Store ?
If logging out/in doesn't get it to show and you can't see any purchases that might have taken it then try contacting iTunes Support and see if they can help with where it went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page,

Similar Messages

  • Why did my credit card get charged 24.99

    Why did my credit card get charged 24.99?

    Because someone purchased something. This is a user to user forum. You will need to contact iTunes support for further information. https://getsupport.apple.com/Issues.action

  • Why did my iPhone photos get deleted and can I recover them?

    An entire album's worth of photos were deleted and I want to know why and if I can recover them.
    I have an iPhone 4S on iOS 6, iTunes 10, PC user.  Under "photo albums" I created a new album called "job photos" which I've been moving photos to as needed.  Today I took a bunch of picutures at work with my iPhone, and before I got to my computer I moved them over from the "camera roll" to the "job photos" album, then deleted the originals in "camera roll".  Everything worked fine until I synced the phone to iTunes. 
    Up until today I've been syncing a folder on my PC with a bunch of photos to my iPhone.  In order to save space on the phone I unchecked the "sync" box to stop syncing those photos.  After the phone was done syncing not only was my PC album gone but all the photos in my "job photos" album were gone too.  ***?
    Why did this happen and is there a way to recover the photos I just lost?  My iPhone wasn't backed up so I wouldn't be able to do a backup recovery.  Please help.

    You lost the photos because the actual data is in Camera Roll.  When you see pix in albums, it is by virtue of pointers to the actual storage in Camera Roll.  Otherwise, you would be using up storage by creating albums.  SO, do not delete from Camera Roll until you have copied to your PC.

  • Why do my calendar events get deleted from my iphone while I'm viewing the calendar?

    I my work schedule in the calendar on my iPhone4S (iOS 5.0.1) earlier today.  While trying to review when I work, I saw all 5 calendar events get deleted.  There are no longer any events on the days that I added work to my calendar.  Anyone else experience this and know how to fix it or recover the events? This is the second time my work schedule has been deleted right in front of my face on my phone.

    This happens to me INCESSANTLY.  I'm looking at my calendar events one second, and POOF!, the next second all of the events I've entered into the calendar- with the exception of birthdays that are on the actual contact information for a person- are GONE.  My calendar settings are set to sync all events- no timeframe- and always have been.  This happened to me nonstop on my old iPhone 3GS, and I was sure it was the phone causing this issue.  Now, I have my new iPhone 5 in my hands and same ol'   , different equipment.  I have done EVERYTHING I can think of to prevent this from happening or to restore the data- including rebooting, holding home button and on/off at same time, etc.- and NOTHING works to restore the data.  And then, just as magically as the data disappeared, POOF!- the data is back randomly sometime later.  That "later" may be 5 mins, a day, several days.  This is an absurd and EXASPERATING glitch that APPLE NEEDS TO FIX IMMEDIATELY!!!  I'm starting to hate the iPhone and Apple in general when I continuously experience HUGE glitches like this that have a profound impact on what you're trying to accomplish within a feature that you DEPEND on... yet Apple has "never heard of that problem before".  You suck, Apple.  Don't send your problems out into the real world, to users who just gave you $800 for another glitchy piece of equipment that never solves your software issues.

  • Data getting deleted from screen fields when  I Press Enter

    Hi Folks,
    I have a serious Issue need to resolve it urgently. I have created a subscreen in PS Module
    Prog: SAPLXCN1(Subscreen)
    Screen: 0600.
    Enhancement: CNEX0006.
    I have created a screen and populated the data via search helps, when I fill all the custom fields with values and press enter my data is getting deleted please give me quick solutiojn.
    Thanks & Regards,
    Ramcharan.

    Hi RAM,
    Check the Code where you are writning , (PBO or PAI)
    After that check the sy-ucomm for Enter and write your code accordingly,,.
    Thanks & regards,
    Dileep.C

  • Why are random calendar events being deleted from my iphone when I sync it with ical?

    My settings are such that events entered on both devices should push to both devices when I sync. The events being deleted from my iphone are not consistent (ie. older than a certain date), they are random.

    This happens to me INCESSANTLY.  I'm looking at my calendar events one second, and POOF!, the next second all of the events I've entered into the calendar- with the exception of birthdays that are on the actual contact information for a person- are GONE.  My calendar settings are set to sync all events- no timeframe- and always have been.  This happened to me nonstop on my old iPhone 3GS, and I was sure it was the phone causing this issue.  Now, I have my new iPhone 5 in my hands and same ol'   , different equipment.  I have done EVERYTHING I can think of to prevent this from happening or to restore the data- including rebooting, holding home button and on/off at same time, etc.- and NOTHING works to restore the data.  And then, just as magically as the data disappeared, POOF!- the data is back randomly sometime later.  That "later" may be 5 mins, a day, several days.  This is an absurd and EXASPERATING glitch that APPLE NEEDS TO FIX IMMEDIATELY!!!  I'm starting to hate the iPhone and Apple in general when I continuously experience HUGE glitches like this that have a profound impact on what you're trying to accomplish within a feature that you DEPEND on... yet Apple has "never heard of that problem before".  You suck, Apple.  Don't send your problems out into the real world, to users who just gave you $800 for another glitchy piece of equipment that never solves your software issues.

  • How did the credit card get switched on my account?

    My card got switched to another account some how..

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I cant get onto my MobileMe account even after changing my password

    I am stuck as i cant sync or anything on my mobile me account even after changing password can anybody shed some light on this.

    If the user account is associated with an Apple ID, and you know that account password, the Apple ID can be used to reset your user account password.
    Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
    When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
    In the Terminal window, type this:
    resetpassword
    That's one word with no spaces. Then press return. A Reset Password window opens.
    Select your boot volume if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
    Select  ▹ Restart from the menu bar.
    You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.

  • HT3702 why did my credit card get charged not my itunes credit

    I gifted a app via my iphone using ios6 and it does not work!!!!!!!
    I have to use itunes via my computer, a trillion dollar company like apple does not communicate with its customers!!!!
    So apple charged my card 2 times!!!!!
    Please credit my account!!!!!

    Because someone purchased something. This is a user to user forum. You will need to contact iTunes support for further information. https://getsupport.apple.com/Issues.action

  • Why does my music keep getting deleted from my iphone while using itunes match?

    Ever since i started itunes match, gradually my local music on my iphone has been removing itself to be replaced with the icloud symbol. All the music is still there but it's removed locally. Today all my music was suddenly removed requiring me to re-add all my music by clicking every icloud symbol individually and it is driving me absolutely mad! What am I doing wrong?!

    Does the same thing happen if you use another set of headphones?
    If it does, there might be something in the headphone jack like lint, dirt, or something else. You might be able to get it out by connecting the headphones 5-10x or spraying compressed air into the jack.
    If it doesn't you might need to get those headphones replaced.

  • All saved credentials get deleted from Credential Manager when changing password

    We have Windows 7 computers that are joined to domain. Credential Manager does its job but whenever users change their AD user password, it deletes all saved credentials. does anyone know why this is happening?

    This may casued by group policies?
    Check with your system admin and see if there are any task schedulers that make the password change a trigger to clean all the saved credentials.
    Normally it should just saved the changed information according to the special user account. Werid thing.
    Rgds

  • HT2905 can someone please tell me why I do not get the delete from disk option when trying to delete duplicate items

    can someone please tell me why I do not get the delete from disk option when trying to delete duplicate items

    The content must be in the iTunes directory structure for that option to appear.

  • I did not buy on itunes and was debited from my account on 13-06-2013 £7.35 why

    i did not buy anything on itunes and was debited from my account on 13-06-2013 £7.35 why?

    Hello jmexia
    If you are seeing a debit that you are unaware of, look at your purchase history to see if that debit shows up. If it does and it was not you then there is a report and issue for that purchase option.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My HP wireless printer keeps getting deleted from my windows 7 PC. Why?

    I have a HP Photosmart D110A e-printer and every once and awhile it get deleted from my Windows 7 PC and I have to add it again, What is going on with this. Any tips would be great.

    It should.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • How did my pdf files get converted from 'open with Adobe Reader' to open with Adobe Acobat'?  And if I have a ''free'' Acrobat account why does it not open?  When I do click on the account it ask me to pay $89.99.  I never wanted Acrobat.  How can I get -

    How did my stored files get converted from 'open with Adobe READER' to 'open with Adobe ACROBAT'? How can I get them re-set to open with 'Adobe Reader'?
    Please reply to my e-mail:   [email protected]

    It sounds as if you downloaded Adobe Acrobat Pro. If you did, uninstall it. Then repair Adobe Reader.
    The free Acrobat account has no connection to any of this.

Maybe you are looking for

  • Calling Java/ABAP Webdynpro in Adobe Interactive From

    Hi, I need to invoke a Java/ABAP Web dynpro application on click of a button in the Adobe Interactive form. I know it is done using the FormCalc script in the onclick event of the button. Can you please help me with the script used for triggering the

  • Display number of unread and read messages in mailboxes?

    Hiya, Can I get Mail to list the total messages in a mailbox in the column on the left? I have a smart-mailbox for "flagged" items and I'd like to be able to see how many things are in it, while I'm sorting things in my inbox. There's an unanswered p

  • Can modprobe.d conf files be multiline?

    Hey i've created a fglrx.conf file which has two lines, one which blacklists radeon and one that load the fglrx module. However, I get the following output, so it doesn't seem to happy libkmod: kmod_config_parse: /etc/modprobe.d/fglrx.conf line 2: ig

  • How to spool DBMS_OUTPUT.PUT_LINE from SqlPlus?

    Hi, i have a stored procedure test: procedure test is begin dbms_output.put_line('Test'); dbms_output.put_line('Test2'); dbms_output.put_line('Test3'); dbms_output.put_line('Test4'); dbms_output.put_line('Test5'); end; I start the stored procedure ou

  • Auto reload of Panel

    Hello, I am working on maintaining an application on swing. Every time I do a change in my Panel Class which extends JPanel, I need to stop my application and then again start it. A lot of time gets wasted in stopping and starting again as it gets ca