Why did my itunes not restore from the iCloud?

I have a new iPad Air and it was not recognized on my PC running Windows 8. I followed the resolve given in one of the posts in the iTunes Apple support community. My PC did recognize it but when I went to use iTunes it did an update which forced me to restore the iPad Air. I was not given the option of retoring it from the iCloud. That left the iPad Air empty since it did not use the extensive iCloud backup that I had. Now I have none of my items from the iTunes store or anywhere else and they were all there prior to the update. My iCloud was up to date and was my source of backup and was how I configured the new Mini and AIr recently. Now there is nothing. I am not amused at all. Now what?

To restore your iCloud backup, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup screens on your phone and when given the option, choose Restore from iCloud Backup and follow the prompts. Be sure you phone is connect to wifi and your charger while it is restoring the backup.

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My photos are not restoring from my iCloud Backup !, My photos are not restoring from the iCloud Backup! What should I do to make it alright ? Please help !

How can I restore the photos which I restored in my iCloud Backup ?
Does not restore ! Just remaims idle !
Pls help !

I fixed this issue after a lot of time and pain (see below)
Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
https://discussions.apple.com/message/18390030#18390030
I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue.

HT4623 My new iPad mini won't install the update 7.0.6 until it has finished restoring from the iCloud backup. What do I do to make the restoration complete? I have been using the mini for about a month.

I have downloaded iOS 7.0.6 but it will not install until the ipad is finished restoring from the Icloud backup. I've been using the mini for about a month, so why is it not completely restored? How do I make the restore process finish?

When and where was the iPad/charger purchased? It's covered by a 1-year warranty.
The problem may be the USB cable.
 Cheers, Tom

My contacts are not updating from the iCloud. How can I actively go and retrieve them?

My contacts are not updating from the iCloud even with "push" on. How can i actively go and retrieve them?

Hello there, Lk354.
The following Knowledge Base article offers up some great recommendations for troubleshooting issues with using iCloud Contacts:
Get help using iCloud Contacts
http://support.apple.com/kb/TS3998
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPhone has not downloaded from the iCloud properly but I have added more stuff since can I back up

My iPhone has not downloaded from the iCloud properly but I have added more stuff since can I back up

Regarding the first question, the following gives details on what should be done with a phone being transferred to someone else: http://support.apple.com/kb/ht5661

Why won't my iPad restore from the backup?

I reset all my settings and I had to answer the questions. I wanted to manage my storage, but now it says i can't untill it restores from the backup.

How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Moving Content to a New iPad
http://tinyurl.com/qzk2a26
How to Transfer App Data and Game Saves from One iOS Device to Another
http://lifehacker.com/5891964/can-i-transfer-app-data-and-game-saves-from-my-iph one-to-a-new-ipad
How to transfer data from your old iPad to your new iPad
http://www.imore.com/how-transfer-data-your-old-ipad-your-new-ipad-air-or-retina -ipad-mini
Transferring your prepaid cellular data account depends on your carrier. AT&T lets you move it yourself when you go to Cellular Data in Settings and log into your account with your previous AT&T user name and password. For iPads with Sprint service, you can set up an account on the new iPad and contact Sprint Customer Care (888-211-4727 and go through the menus) to deactivate the old plan and get credit for unused service. For Verizon, call the company’s customer service number for mobile broadband support (800-786-8419) and ask to have your account transferred.
 Cheers, Tom

How do I restore from the icloud to my MacBook Pro?

I am not seeing how to RESTORE from iCloud back to my MacBook Pro... how do I do this? My Harddrive died a few weeks ago and I want to recover whatever I have in the cloud.

Howdy Mdelrusso,
It sounds like you are wanting to restore from your iCloud backup to your MacBook Pro.
iCloud backups are for iOS devices, and does not backup Mac computers.
What iCloud backs up
You have important information on your iPhone, iPad, and iPod touch. iCloud automatically backs up your device over Wi-Fi every day while it’s turned on, locked, and connected to a power source. With your device information backed up in iCloud, you can easily set up a new device or restore information on one you already have.
From: iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519?viewlocale=en_US
Time Machine is what Mac computers use to backup and restore data. Here is some more info about what Time Machine is and how it works.
Mac Basics: Time Machine backs up your Mac
http://support.apple.com/kb/ht1427
If you were using iCloud for your Mail, Contacts, and/or Calendars you can turn on the iCloud functions to get that content back to your computer with this webpage:
http://www.apple.com/icloud/setup/mac.html
If you have pictuires on your iOS devices that you want to get back onto your computer, you can use this article to import them:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Thank you for using Apple Support Communities.
All the very best,
Sterling

What is an exchange and how do I find the password in order to add a second iPad to my accunt by restoring from the icloud??

What is an exchange? I am trying to add a second iPad to my account by restoring/synching from the icloud. It asks for my exchange password but we do not know what that is.

If you are referring to the service listed in the Mail, Calendars and Contacts area, that refers to Microsoft Exchange, a server system they sell for email, calendaring and address book. If you have such a service, your company will tell you.
Exchange has nothing to do with iCloud, though, so you should not be attempting to set up an Exchange account in your iPad to get synchronization with iCloud. Here's how you set up iCloud on your iPad:
http://www.apple.com/icloud/setup/ios.html
Regards.

My already purchased, downloaded, and stored album or song in the Music from iTunes Store does not display already purchased in New Releases, Top Tens, Genres. Why did I purchase this again from the same album??

This has happened more than 38 times so far, and its still not fixed within iTunes store, upgrade or the latest version of software. For an example, I have in the Top Tens, section Country number 28 this week Keith Urban with For You from the Act of Valor movie soundtrack which displays $ 1.29. Now again upon just searching on the iPhone 4s with the app Itunes, with the keywords Act of Valor, top results show on display Action & Adventure Act of Valor Movie and Keith Urban, For You Act of Valor $ 1.29.
Now right below with Albums, Various Artists, Act of Valor I selected it displays 1 For You "Downloaded"
Pretty screwed up if you ask me!!

really? no answer in a month? no one can help to resolve with a setting ?

Why have my apps not restored from itunes backup?

I just got a new phone from the apple store and had backed up my old phone on itunes on my laptop. I restored the new phone from the back up on itunes and it has restored my contacts and text messages etc but has not restored any of my purchased apps?? Can anyone help?

WHen you click on file on the upper left hand corner and choose device, there will be 4 option, sync, transfer purchase, back up and restore from back up. You can always download again your purchase from the apple id you used to purchase the apps if you forget 1 step

Why did I get an email from the fraud dept saying my order is on hold, told to call a number, and then told by dept it's not true?

I placed an order to upgrade my phone yesterday, and the order went through, I was told the new phone would arrive Thursday. After I got home from work today I saw an email from Verizon that says "Dear Customer:
Verizon Fraud Prevention Team is currently reviewing the following order on your wireless account. Please call the Verizon Fraud Prevention Team at 888-483-7200 option 3, press 1 to verify this Order."
I called this number immediately, since I need this phone ASAP, assuming it would just be a recording and I would have to verify an account number or something. But instead, after following the instructions, I was put on hold because I needed to speak to someone in person. After several instances of my call being cut off after being on hold for at least half an hour, I finally got through after three hours and was able to speak to a fraud representative. I gave her my info and told her the problem and she told me I had called the wrong department. Instead of the fraud department, I needed the online order department. She transferred me, and I waited on hold again. When the representative from the online order dept picked up, she first told me if it was a fraud issue I'd need to speak with the fraud dept - who had JUST transferred me to her. After this, she said that my order is not on hold, because it hasn't even been processed yet or had the credit check done. When I asked if this meant I hadn't needed to call at all, she said yes. Is this actually true or is there a chance that there's an issue with my order I don't know about? If there is no issue, these emails really shouldn't be sent out, they're incredibly misleading, and I've wasted a whole lot of time and experienced an incredible amount of anxiety for no reason.

Hi. I checked on the order and it says the order is currently being processed and I should check back tomorrow. I'm mostly just concerned because I got an email saying the order was on hold, and I want to make sure it actually does go through and I'm not just waiting for a delivery that's not going to come. I'm still confused as to why I'd get an email saying I had to call the fraud department only to be told I shouldn't have called the fraud department.

Why hasen't Itunes been updated from the ground up? I would love to use Itunes as my be all and end all entertainment player. That would include playing hard media such as DVDs and Blu Rays.

I would just like to know why Itunes isn't the be all/end all when it comes to being the center of anyone's home entertainment system?
I would also like to know why Itunes hasn't changed ANY in many years?
Just curious ...
Greg

It has changed and it is bloated enough as it is. Since the early days they have added Ping, Match, Genius, a whole media store interface, concomitant movie playing, the whole syncing business with a multitude of i-devices.
There is no need to add a DVD player since DVD Player stands alone quite nicely as it is. Additionally Apple is phasing out DVDs (note the demise of iDVD, all software now being downloads only, and the disappearance of DVD drives from newer models) since of course you're supposed to just get your movies from the iTunes Store.

Can anyone help? I've just got my new iphone 6. I'm restoring from the icloud but it's saying there's not enough storage for my photos....and I'm unable to access any images. Help appreciated

Hi,
I've just moved on from an iphone 5 to an iphone 6.
I'm now on my second attempt at restoring it through the icloud.
My photos and videos are unavailable and it keeps saying I'm low on storage. At this stage it just keeps saying it's updating but it's been saying that for 8 hours and I still don;t have any photos available....any advice appreciated. It's getting a little frustating
Thanks,
Emma

The backup cannot be restored to the iPhone if there is not enough storage space available.

Why does my iphone4 not charge from the wall when on? But will charge when on and plugged into my laptop? I've tried different wall plugs, charging docks.. Nothing works, not even car charger.. Anyone else having this issue since the update?

My iphone 4 will no longer register my wall charger while on.. It WILL charge if turned off.. OR, if I plug it in to my laptop while on. Tried any different cords and plugs, all the same result.. REALLY REALLY frustrating!!

- While charging try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod via iTunes. First from backup and if still problem restore to factory defaults/new iPod.
- However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective Apple should give you a refurbished iPod.

Why does "enclosing folder" not work from the SEARCH window?

I do a command+F search.
Command+2 to view as list rather than groups
and then sort by date modified.
When I find the file/folder I want I'd really like to do a command+[up arrow] which in the GO menu is a valid command.
Why does this work in finder windows but not in the search window?
I'm not using spotlight, just the good old command+F
This used to work in Sherlock 1 [using command+E] and when you opened the enclosing window, the file was already hi-lighted, faster to locate and saved mousing.

You'll note that in the Go menu that command is grayed out meaning it's not active in the search results display.
If you upgrad to Leopard then you can go to the Finder's View menu and select "Show Path Bar." The full path to any selected item in the Finder's window will be displayed in a path bar in the lower portion of the window. You can then double-click on any displayed folder to open a window on that folder.

Why did my itunes not restore from the iCloud?

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