Why did my mail account suddenly erase all emails and now will not sync with my quickbooks?

I have quickbooks for Mac and it syncs to my mail account with my laptop everytime I email an invoice or an estimate.  The other day I went to send an estimate and it will not allow me to send, receive or see any of my previous emails.  Anybody have a solution?  Also does anyone else think it is ridiculous that Apple does not provide any tech support unless you pay?  I just bought my Mac Book one year ago and have already had to replace my charger ($95) and now they are telling me they can't help me unless I pay $50....Um I find that crazy excessive considering I paid $2400.00 for my computer...... 
Anyway, please help!

Are yo trying to sync via wifi?
If so:
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
Otherwise try restoring from backup

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