Why did my Open Item MacBook not come with iPhoto?

I got my open item computer at Best Buy and was using it as a back up computer.  Then I just now started using it as my primary computer and I have noticed that iPhoto is no longer on it. That is wrong if I have to purchase these programs myself that should already be installed.

Those are questions that you need to ask Best Buy. Apple is not here. Apple does not answer questions here. Best Buy is not here. Best Buy does not answer questions here. But if this was not a sealed box Mac, anything missing is something that you should be quizzing Best Buy about.

Similar Messages

  • Why did my brand new macbook pro come with Snow Leopard instead of Lion?

    I JUST bought a brand new Macbook Pro assuming that it would come with Lion, but it didn't. My brother who just bought an Air the day before me got Lion with his computer. Shouldn't new computers come with new software? I'm confused. Can anyone help me?

    You qualify for a free upgrade if purchased on or after June 6th.  Follow these instructions to download your free upgrade.
    http://www.apple.com/macosx/uptodate/
    Regards,
    Captfred

  • Why doesn't my Macbook pro come with iPhoto or iMovie? I've already tried

    Why doesn't my Macbook pro come with iPhoto or iMovie? I have everything updated to the fullest capacity. Still..nothing..Help me!

    If you erase the MacBook Pro and made a clean install, see this document:  OS X: About OS X Recovery  http://support.apple.com/kb/HT4718
    Restoring iLife applications after Internet Restore of OS X
    If your computer came with OS X Lion or later and you erase your hard disk and install OS X, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
    After installation, start (up) from OS X.
    Choose App Store from the Apple menu.
    Enter your Apple ID and password when prompted.
    Click Purchases.
    If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
    You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your computer. Your account will not be charged for them. Click Install to complete installation of your applications.

  • Why didnt my recently bought open box macbook pro come with ilife?

    I bought an open box macbook pro, and for some wierd reason it didnt come with ilife...can someone help me out? Thanks in advance.

    I would take it back to Best Buy - 'open box' or not, the machine should have come with the iLife applications. They likley just reinstalled to OS, which does not install the iLife applications. Return it and tell them that you need iLife - it's up to the reseller to prepare the machine correctly for resale.
    Clinton

  • My macbook pro did not come with iPhoto, iMovie, Garageband, and probably a few other apps.

    Aren't those supposed to come with the mac? I tried to return it but the future shop dude said just register the macbook and download the apps, they're free. Is that true? If so, how do I go about doing that? I'm starting to think I got ripped off or something, never again am I buying Apple products from anywhere but Apple.

    One hint: know where you are.
    MacBook Pro
    https://discussions.apple.com/community/notebooks/macbook_pro 
    https://discussions.apple.com/community/mac_os
    http://www.apple.com/support/macbookpro
    iPhoto etc have their own support page and Communities.
    https://discussions.apple.com/community/ilife
    http://www.apple.com/support/ then add product (photo, etc)

  • HT201302 I have just purchased an iPad 4 which does not come with iPhoto. I have iPhoto on my MacBook Pro do I have to purchase iPhoto again for my iPad

    Do I need to purchase iPhoto again for my iPad 4 has I already have it my MacBook Pro

    Hi  Trust you now know why - iPhoto being discontinued as in "Not supported" from next month I believe.
    I did purchase it again for my iPad mini whilst travelling without my MacBook Pro but now io7 and iOS 8 photos do what they do not sure iPhotos on iPad as well necessary...

  • HT1937 Hello why does my iphone 5s does not come with personal hotspot?

    Why ?

    Oh, the fact that Personal Hotspot does not appear in Settings > Celluar is not a good sign for you.
    It suggests your cellular carrier does not offer the service.
    Contact them and find out.  Not all carriers offer it.

  • Why did my pages and Safari not update with the Maverick download?

    After the Maverick download: My Safari looks and acts the same. My  pages look and act the same. My Iphoto icon has changed , but there are no changes in I photo either, though I was asked to update the library.
    The only thing I see differnt after the Maverick download is I have maps.
    Was that it? The discription of Maverick sounds much differnt.

    We are all busy with many other problems in Pages 5.
    Unless you have found some real reason to use Pages 5 just go back to Pages '09 which should still be in your Applications folder, until Apple sorts this all out.
    Peter

  • Why is it that support tells me to "dampen the included cleaning cloth" but my macbook air did not come with one??

    I tried to find out to clean my macbook air screen.  When I looked at support it said to "dampen the included cleaning cloth," yet my computer box definetly did not come with one??? that *****... can I buy one anywhere or does it need to be a specific kind?  Why did mine not come with one????

    Contact Apple support to get a replacement:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Apple - Support - Contact Apple Support.
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • Why did my Macbook pro not come with a Lion CD or USB?

    I have a MacBook Pro 13" Early 2011 model with lion installed. The mac came with lion. But why did my mac not come with a CD or USB for lion?

    No Mac comes with a DVD or USB for Lion, everything is done online now.  For those who absolutely must have a USB you can buy Lion on a USB drive for $70 or thereabouts.
    If you're concerned about drive repair and re-installing Lion, these articles may be of interest:
    Lion - Disk Utility - https://discussions.apple.com/message/16925522 - repairing your drive using Disk Utility on Lion's recovery partition.
    OS X Lion: About Lion Recovery Disk Assistant - http://support.apple.com/kb/HT4848# - Create recovery disk on another drive for when Lion's Recovery Partition does not work.
    OSX: About Lion Recovery - http://support.apple.com/kb/HT4718 > Lion Internet Recovery - using the Internet to start when recovery disk partition not available.

  • Why my MacBook Pro 15.4" did not come with a Unibody LCD Screen Glass Cover

    Why my Apple MacBook Pro 15.4" did not come with a Unibody LCD Screen Glass Cover? The black glossy bezel around the screen.
    Can somone please help me?

    Did you get the anti-glare version? Or a really old MacBook Pro?

  • My macbook air did not come with any of the ilife apps? why is this

    I bought a Macbook air, but it did not come with any of the ilife apps? why is this

    Launch App store from the Dock.
    Sign in with your Apple ID and password.
    Click the "Purchase" tab at the top.
    You should see a line saying "You have 3 Apps to Accept".
    Click the "Accept" button on the right.
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    You can call AppleCare.
    Best.

  • HT1338 My Macbook Pro did not come with apps like iMovie or GarageBand...why?

    I just purchased the Macbook Pro after it had recently been updated in-store with OS X Lion, and today I also upgraded it to Mountain Lion. However, my macbook did not come with iLife, iMovie, or GarageBand. How do I go about fixing this? I don;t want to pay for them online via the app store, because they are supposed to come with the laptop.

    iLife is no longer offered with the upgrade OS, a inconvenience for many. 
    iLife was never offered with an OS update. It comes with the purchase of the Mac.
    If the Mac was updated by someone in the store to Lion, that means it was old enough that it came with probably Snow Leopard. There should be a set of grey DVDs that came with the Mac. The iLife applications were on one of the DVDs.

  • Hello. I just bought a refurbished macbook pro and it did not come with any disks. Do I have to make my own bootable backup disk?

    Hello. I just bought a refurbished macbook pro and it did not come with any disks. Do I have to make my own bootable backup disk?

    Welcome to the Apple Support Communities
    Open  > About this Mac > More Info. Macs with OS X Mountain Lion or Lion don't have discs, so you have to reinstall Mac OS X through Internet Recovery

  • My brand new macbook did not come with iweb

    I got a brand new macbook in september 08 and it did not come with iweb or garage band, but it did come with all the other iLife applications. I thought all new computers came with those apps. why didnt mine?

    Welcome to the Apple Discussions. This is the restore file being referenced:
    Click to view full size
    OT

Maybe you are looking for