Why did my phone shut down when I started updating software?
Why did my phone shut down when I started updating software?
Hi Patraposo,
Thanks for visiting Apple Support Communities.
It is difficult to know why devices behave unexpectedly; however there are several articles on the Support site that can help recover your iPhone if the update did not complete.
If your iPhone will not turn on, start with the steps in the "Power/Battery" section of this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you just see the "connect to iTunes" screen, the steps in this article can help:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you see another symptom, feel free to reply with more information.
Best,
Jeremy
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Here's the report I found:
Process: HPEventHandler [418]
Path: /Library/Printers/hp/hpio/HPEventHandler.app/Contents/MacOS/HPEventHandler
Identifier: com.hp.HPEventHandler
Version: 7.2.2 (7.2.2)
Code Type: X86-64 (Native)
Parent Process: launchd [253]
Date/Time: 2011-09-23 18:46:26.077 -0400
OS Version: Mac OS X 10.7.1 (11B26)
Report Version: 9
Crashed Thread: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[418]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSXMLChildren objectValue]: unrecognized selector sent to instance 0x10068e680'
*** First throw call stack:
0 CoreFoundation 0x00007fff908b6986 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9770dd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff909425ae -[NSObject doesNotRecognizeSelector:] + 190
3 CoreFoundation 0x00007fff908a3803 ___forwarding___ + 371
4 CoreFoundation 0x00007fff908a3618 _CF_forwarding_prep_0 + 232
5 NSXMLParser 0x00000001057ba563 -[ADMNSXMLElementImp attributes] + 112
6 NSXMLParser 0x00000001057ba499 -[ADMNSXMLElementImp elementNamed:withAttributeValue:forAttribute:] + 94
7 Core 0x00000001007991af -[ADMTransportInfo ioChannelInfos:] + 48
8 usb 0x000000010579a25e usb + 45662
9 Core 0x00000001007906d5 -[ADMBaseDiscovery performDiscovery:] + 459
10 Foundation 0x00007fff95edb1ea -[NSThread main] + 68
11 Foundation 0x00007fff95edb162 __NSThread__main__ + 1575
12 libsystem_c.dylib 0x00007fff8dbfb8bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff8dbfeb75 thread_start + 13
terminate called throwing an exception
abort() called
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff98c2167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff98c20d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff9084329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff9084ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff9084b216 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff9126c4ff RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff91273c21 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff91273aae BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff994be191 _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff994bda95 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x00007fff994ba3d6 -[NSApplication run] + 463
11 com.apple.AppKit 0x00007fff9973852a NSApplicationMain + 867
12 com.hp.HPEventHandler 0x000000010000136c start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff98c237e6 kevent + 10
1 libdispatch.dylib 0x00007fff98c3760e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff98c3619e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff98c23192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8dbfd594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8dbfeb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff98c23192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8dbfd594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8dbfeb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff98c23192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8dbfd594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8dbfeb85 start_wqthread + 13
Thread 5:
0 libHPIOnetsnmp.5.dylib 0x00000001037b098b snmp_get_do_debugging + 0
1 libHPIOnetsnmp.5.dylib 0x00000001037b80c1 netsnmp_ds_set_string + 69
2 libHPIOnetsnmp.5.dylib 0x00000001037997d0 init_snmp + 73
3 libobjc.A.dylib 0x00007fff97703662 _class_initialize + 320
4 libobjc.A.dylib 0x00007fff97703517 prepareForMethodLookup + 237
5 libobjc.A.dylib 0x00007fff977032bb lookUpMethod + 63
6 libobjc.A.dylib 0x00007fff97700f3c objc_msgSend + 188
7 com.hp.dmf4.plugins.transport.network 0x000000010576315f 0x105759000 + 41311
8 com.hp.dmf4.Core 0x00000001007906d5 -[ADMBaseDiscovery performDiscovery:] + 459
9 com.apple.Foundation 0x00007fff95edb1ea -[NSThread main] + 68
10 com.apple.Foundation 0x00007fff95edb162 __NSThread__main__ + 1575
11 libsystem_c.dylib 0x00007fff8dbfb8bf _pthread_start + 335
12 libsystem_c.dylib 0x00007fff8dbfeb75 thread_start + 13
Thread 6 Crashed:
0 libsystem_kernel.dylib 0x00007fff98c22ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8dbfd7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff8dbeea7a abort + 143
3 libc++abi.dylib 0x00007fff907167bc abort_message + 214
4 libc++abi.dylib 0x00007fff90713fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff9770e1b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff90714001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff9071405c std::terminate() + 16
8 libc++abi.dylib 0x00007fff90715152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff9770de7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff909425ae -[NSObject doesNotRecognizeSelector:] + 190
11 com.apple.CoreFoundation 0x00007fff908a3803 ___forwarding___ + 371
12 com.apple.CoreFoundation 0x00007fff908a3618 _CF_forwarding_prep_0 + 232
13 com.hp.dmf4.plugins.NSXMLParser 0x00000001057ba563 -[ADMNSXMLElementImp attributes] + 112
14 com.hp.dmf4.plugins.NSXMLParser 0x00000001057ba499 -[ADMNSXMLElementImp elementNamed:withAttributeValue:forAttribute:] + 94
15 com.hp.dmf4.Core 0x00000001007991af -[ADMTransportInfo ioChannelInfos:] + 48
16 com.hp.dmf4.plugins.transport.usb 0x000000010579a25e 0x10578f000 + 45662
17 com.hp.dmf4.Core 0x00000001007906d5 -[ADMBaseDiscovery performDiscovery:] + 459
18 com.apple.Foundation 0x00007fff95edb1ea -[NSThread main] + 68
19 com.apple.Foundation 0x00007fff95edb162 __NSThread__main__ + 1575
20 libsystem_c.dylib 0x00007fff8dbfb8bf _pthread_start + 335
21 libsystem_c.dylib 0x00007fff8dbfeb75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff98c2167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff98c20d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff9084329c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff9084ba04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff9084b216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff9085af2f CFRunLoopRun + 95
6 com.hp.dmf4.Core 0x000000010079c62e -[ADMDiscoveryThread run] + 183
7 com.hp.dmf4.Core 0x000000010079c52c -[ADMDiscoveryThread threadEntry] + 49
8 com.hp.dmf4.Core 0x000000010079cc4a ADMWorkerThread_ThreadProc + 73
9 libsystem_c.dylib 0x00007fff8dbfb8bf _pthread_start + 335
10 libsystem_c.dylib 0x00007fff8dbfeb75 thread_start + 13
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00000001046687f8 rdx: 0x0000000000000000
rdi: 0x0000000000004d03 rsi: 0x0000000000000006 rbp: 0x0000000104668820 rsp: 0x00000001046687f8
r8: 0x00007fff7da87fb8 r9: 0x0000000104668288 r10: 0x00007fff98c22d0a r11: 0xffffff80002d8240
r12: 0x00007fff99d4841c r13: 0x000000010068e680 r14: 0x000000010466a000 r15: 0x0000000104668970
rip: 0x00007fff98c22ce2 rfl: 0x0000000000000246 cr2: 0x00007fbc24050008
Logical CPU: 0
Binary Images:
0x100000000 - 0x100030ffa +com.hp.HPEventHandler (7.2.2 - 7.2.2) <04586921-A68B-17E4-A804-7CEBE3713161> /Library/Printers/hp/hpio/HPEventHandler.app/Contents/MacOS/HPEventHandler
0x10006f000 - 0x100075fff +SxCFReader.dylib (2.0.0 - compatibility 2.0.0) <0DC82C27-3D4B-948C-C22A-06B0B20AFAD7> /Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/Current/Resources/l ib/SxCFReader.dylib
0x10007c000 - 0x100080ff7 +com.hp.hpio.SmartX64 (3.6.1 - 26) <D188E6A2-4D06-CD6F-17F6-E3E65E528208> /Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/C/HPSmartX
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0x1005be000 - 0x1005c6fff +com.hp.dmf4.DataStore (4.0.0 - 4.0.0.256) <49ECF3B8-1ADC-4041-2A9D-BD7F53BB62A7> /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks /DataStore.framework/Versions/4.0/DataStore
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0x101fcd000 - 0x101fecff7 +libaxis2_axiom.dylib (1.6.0 - compatibility 1.6.0) <BEB16B5B-35A6-7761-0AC6-D06A0E19E36A> /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks /XMLServices.framework/Versions/4.0/Resources/axis2_repo/lib/libaxis2_axiom.dyli b
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0x7fff96d42000 - 0x7fff96d47fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff96d48000 - 0x7fff96ea1ff7 com.apple.audio.toolbox.AudioToolbox (1.7 - 1.7) <296F10D0-A871-39C1-B8B2-9200AB12B5AF> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff97290000 - 0x7fff9729aff7 liblaunch.dylib (392.18.0 - compatibility 1.0.0) <39EF04F2-7F0C-3435-B785-BF283727FFBD> /usr/lib/system/liblaunch.dylib
0x7fff9729b000 - 0x7fff972e6fff com.apple.SystemConfiguration (1.11 - 1.11) <0B02FEC4-C36E-32CB-8004-2214B6793AE8> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff972eb000 - 0x7fff974edfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <82DCB94B-3819-3CC3-BC16-2AACA7F64F8A> /usr/lib/libicucore.A.dylib
0x7fff974ee000 - 0x7fff97530ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff97531000 - 0x7fff975e3fff com.apple.CoreText (4.0.0 - ???) <D7BD85FD-277A-3A97-B1AD-5EE14215237E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff9767f000 - 0x7fff9767ffff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff97680000 - 0x7fff976bffff com.apple.AE (527.6 - 527.6) <6F8DF9EF-3250-3B7F-8841-FCAD8E323954> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff976c0000 - 0x7fff976dffff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <33263568-E6F3-359C-A4FA-66AD1300F7D4> /usr/lib/libresolv.9.dylib
0x7fff976e0000 - 0x7fff976e1fff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
0x7fff976f5000 - 0x7fff976f6ff7 libremovefile.dylib (21.0.0 - compatibility 1.0.0) <C6C49FB7-1892-32E4-86B5-25AD165131AA> /usr/lib/system/libremovefile.dylib
0x7fff976f7000 - 0x7fff977dbdef libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <C5F2392D-B481-3A9D-91BE-3D039FFF4DEC> /usr/lib/libobjc.A.dylib
0x7fff978df000 - 0x7fff9794dfff com.apple.CoreSymbolication (2.1 - 66) <E1582596-4157-3535-BF1F-3BAE92A0B09F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff9794e000 - 0x7fff9795dfff com.apple.opengl (1.7.4 - 1.7.4) <38AF4430-7E81-3C98-9330-21DCDA90507E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff9795e000 - 0x7fff97a60ff7 libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <D46F371D-6422-31B7-BCE0-D80713069E0E> /usr/lib/libxml2.2.dylib
0x7fff97dd0000 - 0x7fff97dd1fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff97dd2000 - 0x7fff97dd2fff com.apple.CoreServices (53 - 53) <5946A0A6-393D-3087-86A0-4FFF6A305CC0> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff97dd3000 - 0x7fff97dd4ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff97dd5000 - 0x7fff97eeafff com.apple.DesktopServices (1.6.0 - 1.6.0) <208D40FC-8BBE-330F-B999-18771BEA6895> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff97eeb000 - 0x7fff98392ff7 FaceCoreLight (1.4.2 - compatibility 1.0.0) <6F89E9A9-DEB6-32B5-8B50-3B97F5DB597D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff98393000 - 0x7fff98498ff7 libFontParser.dylib (??? - ???) <22AADE96-E54D-3918-9DFA-1967F8B21E54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff9849d000 - 0x7fff984baff7 libxpc.dylib (77.16.0 - compatibility 1.0.0) <0A4B4775-29A9-30D6-956B-3BE1DBF98090> /usr/lib/system/libxpc.dylib
0x7fff98503000 - 0x7fff98506fff libRadiance.dylib (??? - ???) <DCDA308D-4856-3631-B6D7-7A8B94169BC0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff9875d000 - 0x7fff987d2ff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x7fff987d3000 - 0x7fff987d6fff libCoreVMClient.dylib (??? - ???) <9E9F7B24-567C-3102-909C-219CF2B191FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff987e6000 - 0x7fff98838ff7 libGLU.dylib (??? - ???) <C3CE8BA0-470F-3BCE-B17C-A31E70E035F2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff9897e000 - 0x7fff9897efff com.apple.vecLib (3.7 - vecLib 3.7) <29927F20-262F-379C-9108-68A6C69A03D0> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff98c0c000 - 0x7fff98c2cfff libsystem_kernel.dylib (1699.22.73 - compatibility 1.0.0) <69F2F501-72D8-3B3B-8357-F4418B3E1348> /usr/lib/system/libsystem_kernel.dylib
0x7fff98c2d000 - 0x7fff98c33fff com.apple.DiskArbitration (2.4 - 2.4) <5185FEA6-92CA-3CAA-8442-BD71DBC64AFD> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff98c34000 - 0x7fff98c42fff libdispatch.dylib (187.5.0 - compatibility 1.0.0) <698F8EFB-7075-3111-94E3-891156C88172> /usr/lib/system/libdispatch.dylib
0x7fff98c43000 - 0x7fff98c43fff com.apple.Accelerate (1.7 - Accelerate 1.7) <3E4582EB-CFEF-34EA-9DA8-8421F1C3C77D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff98cbb000 - 0x7fff98cbdfff com.apple.TrustEvaluationAgent (2.0 - 1) <80AFB5D8-5CC4-3A38-83B9-A7DF5820031A> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff98d07000 - 0x7fff98d2aff7 com.apple.RemoteViewServices (1.0 - 1) <EB549657-8EDC-312A-B8BE-DEC3E160AC3D> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff98da8000 - 0x7fff98f69fe7 com.apple.CoreData (103 - 358.4) <8D8ABA2E-0161-334D-A7C9-79E5297E188B> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff98f94000 - 0x7fff99007fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff9919b000 - 0x7fff994b4fff com.apple.CoreServices.CarbonCore (960.13 - 960.13) <398ABDD7-BB95-3C05-96D2-B54243FC4745> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff994b5000 - 0x7fff9a0adfff com.apple.AppKit (6.7 - 1138) <C8D2FDDA-B9D5-3948-A376-6B9B6F0596C6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 10
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 734
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=144.2M resident=104.1M(72%) swapped_out_or_unallocated=40.1M(28%)
Writable regions: Total=71.6M written=3368K(5%) resident=5868K(8%) swapped_out=0K(0%) unallocated=65.8M(92%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1608K
MALLOC 41.9M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 8K
SQLite page cache 96K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 14.1M
__IMAGE 1256K
__LINKEDIT 50.2M
__TEXT 94.0M
__UNICODE 544K
mapped file 16.5M
shared memory 312K
=========== =======
TOTAL 304.3M -
Why does my Mac shut down when using Safari?
Every once in a while (randomly) my mac will reboot due to an error even when I only have the Safari Application open. How can I stop my mac from doing this. I have the 2011 macbook pro 13 inch with the latest OS (Mountain Lion). Everything is up to date but why does it keep shutting down?
Hi Sebaz, first try repairing permissions. Go to Applications-->Utilities-->select Disk Utility. Select your drive then select the First Aid button then at the bottom right click Verify Disk and after it verifies your drive click on Verify Disk Permissions on the left. If there any errors click on Repair Disk Permission. Reboot your machine and test your Safari to see if the issue comes back.
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Why does my macbook shut down when the lid is closed?
Hi,
I have a Macbook Pro (mid-2012) running 10.9.1
Last week out of the blue, the Macbook started shutting down whenever I close the lid.
When I open the lid, the logon screen appears (as if it's been asleep as normal) but almost immediately reboots itself.
Has anyone else got the same issue? Any idea how to resolve?
ThanksIf after you open the lid you do get the login screen, almost immediately, but then it restarts your system is not shutting down when you close the lid. It is going into a sleep state but then crashes when trying to come out of that sleep state. There are quite a few posts on this problem and it seems to be caused by the system going into the Deep Sleep state also known as the hibernate mode. That is where the contents of the RAM is written to the hard drive and the system suspends supplying power to the RAM chips so the system uses even less power then in regular sleep mode.
That is only supposed to happen after the system has been in the regular sleep mode for an extended period of time.
To check the state of the huiberbnate mode open terminal and type in, or copy and paste, this command.
pmset -g | grep hibernatemode
To check the state of all power management settings use the command.
pmset -g -
Why does notes keep shutting down when I scroll up or down and when I try to add a note?
Notes keeps shutting down when I try to scroll up or down the list an even if I try to add a new note.
Please refer to the followibng link for the possible solution.
http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html -
Computer Shuts down when trying to update to v4.2
Hi Internet,
I am trying to update my firmware from version 4.1 to 4.2 and as I click the update button, my computer just shuts down and does not update.
It's like the update button is acting as the shutdown button from the start menu.
Is anybody else having this problem?
I have tried contacting apple customer support and end up playing the ping pong game from operator to operator.
Please helpUnfortunately after that I have no other suggestions... if it was my computer I would reformat the entire computer but you need a good backup to do that something is obviously corrupt and not acting right otherwise if you have another computer that you can use to update..
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Phone shuts down when deleting photos, please help
WHen I connect my iphone to the computer, I can get the pictures from the camera roll with no problem. If I choose to delete the photos after transfer, or If I manually select the photos, and then press delete, the phone stops responding, shuts down and restarts without deleting the photos. I can delete them one at a time directly from the camera roll on the phone, but that takes a long time and I simply dont think that deleting them all at once should be a problem. Has anyone else had this problem, that can help me fix it? Apple says that they have never heard of this before, but I cant possibly be the only one with this problem
I confirm the issue: this did not happen with Firmware 2.1
iPhone 16G with firmware 2.2.1
Windows XP Pro SP3 - 3.2GHz 2G RAM
Steps to reproduce:
1. Plug iPhone into USB port
2. When the dialog appears accept the use of the Scanning Wizard
3. Elect to pull all of the photos from the phone, and check the
"delete when done" box.
4. Observe that all of the photos are pulled successfully
5. Then the wizard says "deleting pictures 1 of 455"
6. There is a pause - obout 20 seconds
7. The iPhone then reboots with no warning
and the wizard thinks it has finished: reports no errors.
I have seen this issue reported elsewhere on Apple forums, so think
that other people are seeing the issue, too.
e.g. "Deleting photos using Windows Camera Wizard makes my iPhone reboot"
http://discussions.apple.com/thread.jspa?threadID=1798505&tstart=30
Karl
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