Why did my phone unexpectedly shut down

Why did my phone unexpectedly shut down two days later after system update?

Your phone shut down enexpectedly because of a bug in iOS 7. The bug is also present in iOS 7 for iPad 2,3 and iPhone 4,4S. I'm running an iPad 3 and updating to iOS 7.0.4 solved the problem for me. Hope it helped

Similar Messages

  • Why did my Macbook Pro shut down completely & unexpectedly?

    For the first time since I bought my notebook, it shut down unexpectely while in use.  It did this twice yesterday.  I noticed that the titanium case was VERY hot. (could have fried an egg on it)  I let it cool down then turned it back on.  I've never seen my notebook turn on the way it did. It took me to the web page I was viewing at the time it suddenly terminated its work. 
    I opened the Activity Monitor and noticed that 0% of the CPU is idle.  I've never seen this before.  Usually most of the CPU is idle while it is in use.
    Is my CPU in danger of being fried?  What must I do to keep my machine safe and in working order?
    Thank you,
    Chris

    Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity

  • Why did my Camera app shut down?

    I made an adult educational video of myself using a suck machine from Spencer. Did my pod not have enough space for my upload to YouTube? My Camera app shut down? Why?

    Your phone shut down enexpectedly because of a bug in iOS 7. The bug is also present in iOS 7 for iPad 2,3 and iPhone 4,4S. I'm running an iPad 3 and updating to iOS 7.0.4 solved the problem for me. Hope it helped

  • HT6147 why did my iphone 4 shut down when i went to update my phone to the

    i went to update my iPhone 4 to the new iOS 7.0.6. the update completed but instead of my phone coming back on it said that i had to connet it to iTunes. i connected my phone to iTunes and it said that my phone was in recovery mode and needed to be restored. so i clicked on the option to restore my phone and it still didnt do anything?? my phone is still stuck on the screen that tells me to connect it to iTunes.

    It's happening to me right now. I saw a couple of answers in other forums. Don't worry, it should just be a minor problem so it's okay. I've tried rebooting the ipod a couple of times but it still doesn't work, I guess what you have to do is delete the photo and try again - If it isn't a screenshot photo but a photo you've just taken and you don't want to lose it, I guess you should just screenshot the photo FROM the photo to sort ofduplicate it. That should help you crop the photo. I screenshotted a wallpaper sort of thing and when I was trying to crop it, the screen turned black and had a loading sign in the middle, then, it turned white and restarted the whole ipod. I was pretty worried, the crop function works for most of my photos except for a few, after a couple of attempts, I would suggest screenshotting the photo if it was taken with camera. If it's a screenshot, simply delete it and just go back to where you were and screenshot it again - It works best.
    Hope this helps!

  • Why did my phone shut down when I started updating software?

    Why did my phone shut down when I started updating software?

    Hi Patraposo,
    Thanks for visiting Apple Support Communities.
    It is difficult to know why devices behave unexpectedly; however there are several articles on the Support site that can help recover your iPhone if the update did not complete.
    If your iPhone will not turn on, start with the steps in the "Power/Battery" section of this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If you just see the "connect to iTunes" screen, the steps in this article can help:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If you see another symptom, feel free to reply with more information.
    Best,
    Jeremy

  • HT1414 why does my iPhone 5s shut down unpredictably and needs to be reset every time to start back up?

    why does my iPhone 5s shut down unpredictably and needs to be reset every time to start back up?

    Hi Cyprus11,
    Thanks for visiting Apple Support Communities.
    If your iPhone is shutting down unexpectedly, I recommend going through these troubleshooting steps:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • HT4061 my iPhone unexpectedly shut down and now is not turning back on, charging and is not being detected by my laptop, help

    my iPhone unexpectedly shut down and now is not turning back on, charging and is not being detected by my laptop, help

    i put that i held down the home button and all that... sorry, should of made my message a little clearer hun.. but i did try that, ive been searching video's on the net trying to figure out how to fix the problem, but nothing seems to be working... ive just tried pluging the usb lead into my phone while holding the home button then connecting it to my computer to see if itunes fires up, but even that didnt work... i dont know what else to try.

  • Mac Mini "unexpectedly shutting down"

    Within the last week, my mini (less than two months old) has started suddenly posting a screen (black with grey/white writing), stating that it is has unexpectedly shut down after being on for about 20 minutes. I am instructed to hold down the power button and restart. The problem occurs when I am in different programs and when I looked at the report that was generated it was a kernel error. Any ideas of what the problem is or how to fix it? If the message comes up again (it hasn't the past two times), then I will copy it and post it here.
    TIA-
    Campbell

    The problem with diagnosing this issue is that it's neither clear what was wrong with the system when it was repaired, nor what was done to resolve it at the time. While these events may have nothing to do with the present issue, they may be directly related.
    As an example - you say that the system was not hot when it recently shut itself down, but had the repair involved removal of the logic board and the thermal pad wasn't replaced (as described as a requirement in the service notes) then it would render the system far more likely to apparently random shutdowns, because heat would build up more quickly and trigger protective mode with little apparent heating. That would also explain why the restart options don't seem to work.
    Thus it might be a good idea to ask the repairers exactly what they did to the system when they had it, before contemplating a potential fault in the power unit.

  • IMovie unexpectedly shut down....

    SOMEONE PLEASE HELP!!!!!!!!!!!!!
    I've been working on this huge project that I have due soon and I'm doing it through iMovie... Well, I was working on it in class today and out of nowhere, iMovie "had an unexpected close". I didn't really think much of it because I've always been told that you can close out of iMovie and it automatically saves all of your progress... I guess I was wrong. I opened iMovie after its little freak out and my project was gone. GONE!!!! I did everything possible. Shut down my computer. Restarted it. I mean, everything and it still isn't coming back. I even called 1-800-MY-APPLE and they basically said that they couldn't help me unless I paid which I don't feel like doing until I know that there is absolutely nothing that can be done. So I start digging, trying to see if there is anthing I can do. I went up to my little search toggle in the top right hand corner and typed in the name of my project, and IT CAME UP! I tried to open it but nope. No luck. I just need it back... It's obviously still on my computer but I just don't know why it won't open.
    Anything will help, Sarah.

    Back up all data.
    Quit the application if it's running. Triple-click the line below to select it:
    ~/Library/Preferences/com.apple.iMovieApp.plist
    Right-click or control-click the highlighted line and select Services ▹ Reveal from the contextual menu. A Finder window should open with a file selected. Move the selected file to the Desktop, leaving the window open. Relaunch the application. It may rebuild its database and recover your projects. If not, quit again and put the file you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the file you moved.

  • PSE8 unexpectedly shuts down

    I bought PSE8 from download about 6 months ago and loaded it on my desktop - a mid-range HP.  Yesterday, the desktop died and I replaced it with a new, more powerful box - 8G RAM, a 945 processor and 1T of hard disk space.  After installing PSE8 on this desktop, I noticed that it would start up fine and run for a while, then unexpectedly shut down.  I'd get a Windows box telling me PSE8 had unexpectedly shut down and I'd be notified if Windows found a solution (not holding my breath for that.)
    This never happened with PSE8 on my old HP, although Premier Elements 8 was useless due to the same problem - it would shut down after just a couple of minutes, and I spent hours on the phone with Mumbai trying to resolve it, and never did.  I switched to Sony Vegas for video, and am very happy.  But, I'm doing a lot of printing for the holidays, and I need PSE8 to run and not shut down.
    Can anyone give me any advice on how to solve this problem?  It is unique to this new machine.  I am doing a lot of printing, and am hooked up to an EPSON R1900.
    Thanks for any help anyone can offer.
    RBC

    Hope you would have got solution of your issue. If you again encounter this issue, try deleting the PSE preferences and then you can try launching the application.

  • Nokia Lumia 925 Windows phone keeps shutting down

         I have had a problem for the past 2 months, my Nokia Lumia 925 with Win 8.1 keeps shutting down spontaneously. (I did not have this problem before 8.1)  This is my third phone in the last 2 months (warranty program keeps sending me replacements) and it shut down for the first time this morning. All 3 have developed the same problem, the phone will shut down spontaneously and the only way to start it up again is a soft reset (Volume down + Power for 15 seconds). I have had a total of 10-15 shutdowns between the 3 phones and this is a conservative estimate.
         I am thinking that this has to be a setting or an app that I use (and few others do) that is causing the shutdown since I have only seen a few other similar issues in the forums. Here are some of the basic facts about my situation and some of the actions I have taken:
                  - I have wiped the phones repeatedly (3 phones wiped a total of 3 or 4 times not including the initial setup of the replacement phones, which is getting really old--really fast).
                   - I have tried turning off NFC, but that obviously  wasn't the issue because NFC was off this morning when it shut off.
                    - I have tried trimming the screen protector/screen guard I installed as suggested in one of the other forums even though that seemed ridiculous (I think that was a different model phone too, but I gave it a shot)
    I have not noticed any common occurrence such as
                               --when a certain app is running
                               --when it is on/off charger,
                               -- When the battery is full or low (it was 24% this morning).
                   -I have 2 chargers, 3 if you include the car charger that I have never had to use due to great battery life. 
                   - I have called tech support several times, all AT&T can tell me is that this is not a known issue and I should wipe it again. Nokia says the same and that I should send it back to them for repairs. That seems fruitless to me because I have had 3 different phones, what are they going to repair that a new phone won't fix?
           It takes me 3 hours to reinstall and set up my apps, I am getting very frustrated. I really love the way this phone functions, the software is good, the screen is brilliant and very sensitive, the camera is great (although a bit slow), and the size and feel are perfect for me...I hope that someone here on the forums can help.
    Thanks for your help in advance...
    Al

    Hello, mariaadamsky.
    We appreciate you reaching out to our community regarding your concern. You are using a Lumia 925 as well, correct? Did something happen to your phone that possibly caused such behavior? Did you try doing fixes on it? 
    Latest software released for Lumia phones is the Lumia Cyan. To confirm that you have it installed on your phone, go to Settings> extras+info. You can also try going to Settings> phone update> check for updates to check if there's an available update. Are your system apps also updated? While connected to WiFi, go to Store> ...> downloads to check for pending updates. Let's hope that the phone will not shut down while doing this process.
    By the way, we can try other fixes that could help us identify the real cause of the issue. In case you wish to have it repaired in a Nokia Care Point, warranty claim may vary per region and Nokia does not have an international warranty. Also, creating a backup is a must to avoid data loss. Where did you buy the phone and where are you located right now? To know about the manufacturer's limited warranty, go here: http://nds1.nokia.com/files/support/global/phones/guides/Nokia_Manufacturers_Limited_Warranty_with_W.... 
    We look forward to your reply.

  • While editing photos iPhoto shut down.  The unexpected shut down message appeared and I pressed re-open.  When it reopened I had lost my most recent import as well as imports from the past 2 weeks.  When I try to re-import it says that they already exist

    After an import of about 20 black & white photos to iPhoto I was editing one when iPhoto shut down.  The "unexpected shut down" message was displayed.  I clicked reopen, which it did.  However, my last import was completely missing.  Not only that, everything I had imported, adjusted and filed for the past 2 weeks was also missing.  It has still saved all of the albums I created but all show "no photos".
    When I try to re-import from my back-up, iPhoto says "can't import, photo is already in the library".
    Can anyone help?

    What version of iPhoto?
    Assuming 09 or later:
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • MBP unexpectedly shuts down for no reason- help!

    MBP unexpectedly shuts down for no reason.
    My MBP has been working fine, until I updated to 10.5. Originally this problem started in Bootcamp running XP, but has now done this once in OS X, just a while ago. There seems to be no difference- even when the psu is plugged in. Just now when it did this again, I pressed the power key and the led on the front blinked really fast, then there was a tone- like it was doing a firmware update (but I did the firmware update months ago!).
    I've done a power reset- taking out the battery and holding the power key down for 20 seconds, which seems to have helped, but then again this problem seems to be rather sporadic, and one can never tell when it is going to happen next.
    Oh yes, there is a mechanical 'click' that sounds when it does it- like a relay click. Is there a relay power related IC on the motherboard?
    Any clues anyone? (I'm sending this exact letter to Apple as well)
    Tom

    It's an interesting thread, but I seem to have the problem even when the cord is plugged in. I did have battery problems when I first got this MBP, but they seemed to settle down once I used the computer a bit more. FWIW, I have now got them mostly while using Bootcamp. BC beta 1.3 was really stable and good. It wasn't until I bought Leopard that this problem started. And again, it's only happened 3 or 4 times now.
    I'll just have to keep saving. I'm sure Apple will wise up to this sooner or later. (Incidently, I haven't been able to send anything to Apple as I can't find their direct contact addie. Can someone 'remind' me? Thanks!

  • I got an Iphone recently , since 2 days the phone just shuts down by itself . Is it an Hardware problem ,

    I got an iphone , it had a speaker issue which i have received an replacement , but had to wait for 3 weeks for the replacement . Now the phone just shuts down by it self , this the second time i have noticed . and if there is an hardware issue dont tell me to go to Etisalat and wait for another 3 weeks to get it replaced .

    Have you read the User Guide?  Have you taken the steps recommended in the User Guide?  What steps did you take and what were the results?

  • I unplugged my iphone 3gs ios 5.1.1 and started playing..i played for about 2 hours,BUT the battery didnt change!!!...after about 4 hours,the phone suddenly shuts down...i recalebrated the battery (by hard reset)..but didnt help...so HELPPP PLZZZ!!!!!!!

    i unplugged my iphone 3gs ios 5.1.1 and started playing..i played for about 2 hours,BUT the battery didnt change!!!...after about 4 hours,the phone suddenly shuts down...i recalebrated the battery (by hard reset)..but didnt help...so HELPPP PLZZZ!!!!!!!..+ when i charge my iphone, i dont see the lightning bolt,instead, i see a plug icon...i know this means th@ battery is full, but my battery is no where near full!!!!!

    Just a quick update with a couple more details before I go to work:
    I left my phone plugged into the wall charger all night long but the Apple logo is still blinking on and off. However, when unplugged from the charger, the screen goes blank and the unit does not respond to pressing/holding the buttons at all. Likewise, flipping the mute switch does not cause the phone to vibrate as it normally would, which made me wonder if power was being disrupted somewhere else in the unit before the battery. I just finished disassembling the unit down to the battery, looked for any loose connections etc., and did spot a suspicious looking spot on top of the #5 ribbon connector that I had not taken notice of before in my first disassembly. I'll take a picture of it and post a link for your consideration later on today when I have a spare moment, although I fear the worst.

Maybe you are looking for