Why did my Windows 8 computer stop recognizing my ICD-PX820 to upload files?

I have been using my Sony ICD-PX820 recorder with my Lenovo Idea Pad, which I purchased a year ago running Windows 8 (which has since updated to Windows 8.1) I have been able to plug my recorder into this computer, using this OS, to upload audio files for more than a year...until it suddenly stopped recognizing it today. When I plug it in, the battery icon disappears from the recorder's screen, so I assume the battery is charging (therefore it IS connected) but the device does not show up under My Computer (or pop up as a folder like it always did before.)
Nothing changed - there were no new updates on my computer, no settings changed on either device, it just stopped working.
Sony Customer Service was no help - they sent me a link to a page suggesting I unplug everything, restart my computer and just plug in the recorder, which I did before I contacted them. I tried updating my drivers, but the product page says there are no drivers available to download for this OS (Windows 8.1) - even though I have been using this device with this OS for a while!
Help! I have an audio file on my recorder I need to email to a colleague overseas, and I need to record more interviews tomorrow so this is urgent!

Hi bronicba,
Welcome to the Sony Community!
Thank you for your message. I suggest you try plugging the recorder into a different computer if possible, try a different USB cable, and try plugging the recorder to different ports on the computer. There is a possibility that the pin that is responsible for charging the unit is still working and that the pins for getting the device detected might have gotten defective. So I suggest you try connecting it to a different pc.
Thanks and regards,

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