Why did the installation not start after downloading trial version of PS Elements 12?

Looking for a low price photo editor to touch up old photos that I have scanned from snapshots. My last software was the free Photoshop that came with an older version of Windows. I am currently running Win/XP on a Dell Vostro 1500, I know I should be upgrading but this machine still works for me.

Thank you Ls29_GP40 I would recommend reviewing your PDApp.log file for the exact error.  You can find details on how to locate and interpret the PDApp.log at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.  You are welcome to post any specific errors you discover from the log to this discussion.

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