Why did the latest update delete my music from my phone and laptop?

I updated my iphone with the new ISO and it also updated iTunes. Some where during the process it deleted my music from my Iphone and my music folder on my laptop. Is there a solution to this problem? Right now I am not very happy with either of these applications. Not only that it add stuff to my iphone that I will never use and can not delete it from the iphone.

See Empty/corrupt library after upgrade/crash.
tt2

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