Why did you ignore my post about Flash Player failing to register its ActiveX Control?

Three days ago I submitted a precisely-worded description of a persistent installation problem: Every time I attempt to download and install Flash Player V. 16 on my laptop running Windows Vista 64 bit and IE 9, the download completes successfully, but at the end of installation, a dialog box gives this message
"ActiveX Control failed to register."
I presume that your installation software was unable to write something into the Windows Registry. Other software has no trouble writing to my Windows Registry. My anti-virus software is not blocking the Registry.
I expressly asked for an Adobe staff member to guide me on how to debug this failed installation.
All I got was zilch. Your forum software assured me that my request was posted, but I have not seen it on the list of recent posts. You made it disappear and did not respond to it. Your company does not provide any other avenue for a distraught user to obtain technical support. Your dismissive attitude toward your customers and user community is even more distressing than your bloated, malfunctioning software products.
Without Flash Player installed, my computer has been dead in the water for ten days. I can't do my work. If I am forced to write my own Flash emulator just to get my work done, then I won't need Adobe anymore.

Hi Pramananda,
You're previous post wasn't ignored. Assisting users on forums is not staffs primary responsibility and we try to assist users as our time allows, in between our responsibilities. Creating multiple posts for the same issue also doesn't help as it simply forks the problem and results in responses to both, causing confusion.
Failure to register errors are normally caused by registry permissions issues, not user permissions issues. Please review the Flash Player | Windows registry permissions tech note as it addresses this issue.
Maria
P.S. I locked your other thread so that responses will only be posted to one location, eliminating forked responses and confusion.

Similar Messages

Why did you sneak McAfee into the Flash Player update?

Can you stop such nonsense? Seriously, I pay you money each month not to have my computer polluted with such crap. McAfee is crap and no one wantsa it. I had to stop working to remove it... you are wasting my company's time!
Do not embed anything in a Flash player or any other update!!! It's almost as if you do not respect your customers!

Thanks Mike M.
I suppose because I subscribe to creative cloud, I get constant notices of software updates and just press them. i did not see anything about McAfee and take offense to Adobe inserting it, especially as I am a paying, subscribing customer.
It's a drag when you mistakenly load anti-virus software and then sometimes, even after removing it, remnants remain, which can interfere with your chosen anti-virus software... Adobe should know better!
And thanks for the tip... I wil do that next time.

Latest flash player fails to register!

I have been fighting this for days now, and it's keeping out of my university on-line classes. In use W7 64 OS + IE8 32. As of now, I must use IE8 32 for use on my on-line classes. Also W7 has all the recent updates per MS.
I noticed that IE8 does not have Flash Player installed, but I do have active scripts enabled in Internet Tools and other Security settings to medium or lower. When I attempt to install the latest Flash Player, I get a registry error and installation fails.
I have tried these steps + notes:
1. Un-installed Flash using Adobe's uninstall many times. Rebooted.
2. Reset IE8 including removing all add-ons. Re-opened IE8.
3. Un-installed Flash from FireFox 6 as a test.
4. I also have Chrome browser, but can not remove Flash Player from it since its integrated. I have IE8, Chrome and FireFox browsers on my W7 system.
5. May be important: Since I was then running IE9, I initally attempted to install Flash Player Beta 11, but had issues there also, but can't remember details. So, I then removed IE9 and defaulted to IE8 32.
6. I have read over several links on the Web concerning this, and nothing I've tried works, BUT, it seems to be a common issue with others.
It would be great if someone would help me thropugh this as its inmportant. If possible, I would be OK with a remote login.
Sincere thanks,
William

Thank you for posting a complete description of your problem with all details; I wish more people would do that!
First I would like you to try the following:
download the installer from the link in this topic http://forums.adobe.com/thread/889580 and save it to disk;
close all browser windows, then right-click on the downloaded installer and run it As Administrator.
If you are still getting the 'failed to register' error, please follow the instructions in http://kb2.adobe.com/cps/494/cpsid_49419.html

Flash Player failed to register

I cannot update Flash Player, I have removed Flash Player and cannot reload. It fails to register (tried multiple times). I am the administrator. Now what?

Download the following files by right clicking and selecting "Save target as"
Flash Player Uninstaller
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Save ALL files to your Downloads folder - DO NOT RUN anything yet.
Reboot your system.
BEFORE opening anything else, go to your Downloads folder and run the UNINSTALLER to remove all instances of Flash Player.
Next, run the ActiveX Installer.
Lastly, run the Installer for other browsers.
Once Flash Player is installed go to: http://www.adobe.com/shockwave/download/alternates/#sp
Download BOTH files, the one on the right FIRST by right clicking and selecting "Save target as"... the other by clicking and following the steps to dwonload the FULL ActiveX installer.
Once everything is installed, see:Enabling Flash Player in Internet Explorer and: ActiveX Filtering in Internet Explorer to make 100% sure that Flash Player is enabled and NOT being blocked by ActiveX controls.

Verizon why did you delete my post

all i want is the same rights as any android phone user. why wont you unlock my bootloader. i will keep posting till i get a response

the fcc regulations state
Open applications: Consumers should be able to download and utilize any software applications, content, or services they desire;
Open devices: Consumers should be able to utilize a handheld communications device with whatever wireless network they prefer;
(b)(1) Insofar as such use [open access] would not be compliant with published technical standards reasonably necessary for the management or protection of the licensee’s network. 47 CFR §27.16
(c)(1) Standards shall include technical requirements reasonably necessary for third parties to access a licensee’s network via devices or applications without causing objectionable interference to other spectrum users or jeopardizing network security. 47 CFR §27.16

Did you have video problems with Flash Player 10.2?

Hello Flash Player community,
We're getting ready to release Flash Player 10.3 and we'd like to ask for your help and input. If you encountered video related problems with the current version of Flash Player on sites like YouTube, we're especially interested to learn if the change's we've made to 10.3 help you. We've tested this internally, and while we've seen a definite improvement, we really want to expand the scope of hardware and have those previously impacted try again.
Here's all you need to do:
1. Install the latest video drivers for your system (see step 3 on this page for video driver links and instructions.) This is important, as older drivers contain limitations and bugs that can impact hardware acceleration in Flash Player. Flash Player works with all video cards, but it's possible hardware acceleration might not be fully supported on older hardware.
2. Download and install the browser appropriate Flash Player 10.3 from labs.adobe.com. If you encounter problems installing, please let us know. When upgrade issues occur, it's recommended you run the Flash Player uninstaller (Win, Mac), then try installing again.
3. Verify that the Flash setting "Enable hardware acceleration" is checked.
For instructions on finding this setting, please see step 1 of our Troubleshoot video playback issues article. Ignore the instructions to uncheck this setting, we want hardware acceleration to be enabled (make sure “Enable hardware acceleration” is selected/checked.”) If video still fails, please disable hardware acceleration and try again.
4. Navigate to the following two video samples and verify that both video and audio play correctly:
http://www.youtube.com/embed/tgbNymZ7vqY?wmode=direct
http://labs.adobe.com/technologies/flashplayer10/live-player/
Note: The second link is a large 1080p HD video, so don't worry about any buffering/bandwidth issues with this video: what we're looking for here are display issues (black screen, corrupted video, etc.)
That's it! We'd love to hear your success stories, especially if you were one of the ones that ran into problems when 10.2 was initially released! However, we're equally interested in hearing if things don't work correctly. Please let us know on this thread or send email to [email protected]. Please include a brief description of the problem and your hardware diagnostic file.
Thanks,
Chris

http://forums.adobe.com/thread/657743

Flash player fails to register

I've been trying to get the update for flash player and it keeps saying
Failed to register.
I've uninstalled it at add and remove programs and tried to re-install it but it says the same thing. After closing the little download box another one pops up soon after to download something else (Not sure what it's called) What am i supposed to do? Also i don't know too much about computers.

It seems that you have a problem with registry permissions.
One way of getting around that is to try the installation from and Administrator account.
The other way is to change the registry permissions, as outlined in this topic http://forums.adobe.com/thread/485281/ - but that is a rather complex process.

Flash Player fails to register on 3 PCs!

This is maddening... Here I am prompted in the past couple days to update Flash Player on my PCs however, the installation fails to register on 3 of them.
I am running Windows 7 64bit on all 3, IE8 on 2 and IE9 on 1. Same issue with all 3!
I have followed the installation support instructions, downloaded the Flash Uninstalled, downloaded the latest Flash version, re-installed and the same thing continues to happen.
How does one fix this? This is crazy!

I don't understand; what happens when you try?
Here, I am just pasting the contents of my FlashInstall.log file...
=O====== M/11.3.300.268 2012-07-27+00-58-22.623 ========
0000 [I] 00000010 "C:\Users\PWILLE~1\AppData\Local\Temp\{1A5228D7-8420-41E2-95DF-7033EDDA351E}\InstallFlash Player.exe" -install -skipARPEntry -iv 1 -au 4294967295
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_3_300_268.ocx
0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_268_ActiveX.exe
0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_268_ActiveX.dll
0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.3.300.268 2012-07-27+00-58-26.587 ========
=O====== M/11.3.300.268 2012-07-27+00-58-47.927 ========
0000 [I] 00000010 "C:\Users\PWILLE~1\AppData\Local\Temp\{FE0E85F8-C5B5-4227-B233-B5D230F2C815}\InstallFlash Player.exe" -install -skipARPEntry -iv 1 -au 4294967295
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0005 [W] 00001036 Software\Mozilla\Waterfox\extensions/Plugins 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [W] 00001036 Software\Opera Software/Plugin Path 2
0010 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF64_11_3_300_268.dll
0011 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_3_300_268_Plugin.exe
0012 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.3.300.268 2012-07-27+00-58-51.389 ========
=O====== M/11.3.300.268 2012-07-27+00-58-13.664 ========
0000 [I] 00000010 "C:\Users\pwillener\Downloads\install_flash_player_11_active_x(1).exe"
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [I] 00000011 1
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_3_300_268.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.dll
0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.3.300.268 2012-07-27+00-58-35.371 ========
=O====== M/11.3.300.268 2012-07-27+00-58-40.360 ========
0000 [I] 00000010 "C:\Users\pwillener\Downloads\install_flash_player_11_plugin(1).exe"
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [I] 00000011 1
0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_268.dll
0010 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_268_Plugin.exe
0011 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0012 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0013 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0014 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0015 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
0016 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0017 [W] 00001106
0018 [W] 00001106
0019 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
Message was edited by: Pat Willener - added the 32-bit log as well.

Installation issue with flash player - failed to register activex

I am trying to install Flash Player 10 on a computer running Windows Server 2003 Service Pack 2 32 bit. Browser is Internet Explorer 7. Every time I install, either thru the webpage or thru the exe installer, I get an error that the installer failed to register activex. I tried the steps in http://forums.adobe.com/thread/461168, to no avail. I also tried running the Flash Player uninstaller. I am logged in as administrator and have made sure to give the command change user /install. I was able to install with no issues on another server with the same versions of Windows and IE. This system also has Adobe AIR and Reader 9.4 installed. I also uninstalled Shockwave Player 11 and that didn't help.

Yes, I have. I went thru the steps more than once in case.
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Why are you ignoring customer complaints about the Podcasts app?

This app is horrible. All the iTunes reviews list the same problems. Either episodes won't download, they won't play, or they won't sync. I know it's a free app, but we all paid for our iPhones or iPads. I've seen no answers and no helpful updates. Why haven't you done anything to fix it? I'll probably be getting a new phone soon, and I'm seriously considering switching to Droid or Samsung. This just isn't the kind of service I used to see from Apple.

What I don't get is... if they don't "fix" the Podcasts app, then they must be happy with it the way it is, and think that it works correctly. But the number of posts to the contrary goes up every day. So why don't they put out some instructions for people, so that everyone can stop being so frustrated with it? If it "works" the way it is, then tell people how to control the syncing with iTunes and delete podcasts and avoid the Cloud and whatever else.
But I'd much rather they just fix it.

Why lock a perfectly innocuous post about a broken PowerBook hinge?

Very odd.
Some chap below said that his hinge had broken, that Applecare told him to take it to an Applestore to get them to determine if it was warrantable, but set his expectation that he would spend $500 repairing a 2 year old machine that he did not break.
He asks for advice, mentions that he's furious and the topic is locked.
Seemed like a perfectly reasonable thread to me. Just wondering what terms justify locking that particular thread and stopping that poor chap getting advice from the Apple community.
Any ideas?

Thanks for the response. I Can't say I agree with your points at all.
a) Forum for technical problems only?
This is what Apple say on the subject;
"Apple Discussions is a user-to-user support forum that enables anyone who uses Apple products to meet and discuss various topics, resolve issues, ask questions, get tips and advice, and more".
If what you say about technical problems is written somewhere, perhaps you could point us to it.
Seem to me that he had a mechanical problem, completely legitimate.
He asked for advice on how to deal with the issue he had. He got advice. Nobody told him what to do - when I make a post, usually, the post allows me to decide if I want to mark it answered. His was locked. Doesn't that strike you as a bit strange?
His original question expressed a bit of frustration at being told he'd likely have to pay $500 for what he considered a hardware failure or design fault. He wasn't rude, profane or unreasonable in what he originally wrote, otherwise he wouldn't have got replies.
His follow up to the advice he got was to tell us what he was going to do and to promise to keep us posted.
"Odd thing was I had just used it right before it broke. I simply Opened the screen in the upward direction and heard something almost like a crack. Didn't think much of the noise and when I opened it to its upright position it had broke. That simple. No force whatsoever. Thats the most upsetting part. It's simply rediculous. If this has happened and Apple has received repairs specifically this type, the lightbulb should go on and say, "Hey we have a bunch of people with the SAME EXACT PROBLEM going on here. What can we do to rectify the problem and fix this." It's a simple recall just like what they did with the batteries. Enough people complain and something gets taken care of. Anyway, thanks for the luck. I am taking it to the Apple store this weekend to have them look at it. I will post my experiance as soon as I can. Hope this helps people who have had the SAME problem as me. "
Doesn't sound like whining, sounds like he was going to do something about it and like he wants a resolution to a legitimate complaint in an expensive 2 year old machine. A pretty reasonable response to the advice he got, I thought. He actually went to the trouble of explaining how he experienced the fault as he said "to help people who have had the SAME problem as me"
There are loads of posts here which have been going for months and months asking questions and debating issues - e.g. the Powerbook lines issue for example.
I'm just struggling to understand why someone has locked this particular post. I don't agree with your assertion that the poster is merely whining or has had his problem solved.
So for the moment I am still wondering;
Why lock a perfectly innocuous post about a broken PowerBook hinge?

Why did you remove The option to disable Java scripts?

Everyone knows malware always comes through java scripts. So why did you remove the option to turn it off ? Why the false saftey excuse? (duckspeak) This makes no sense. Alot of people also get errors and have slower speed with some pages so they disable it. I understand there is plugins available to block scripts but they never work 100%. It just really really seems strange that a browser that was built on the idea of safety, security and trust has now suddenly removed a item that makes users less safe, Under the guise of safety. (doublespeak)
I will no longer use Firefox ever again unless you put this option back.

Also note that the option is available in...
'''<h1>about:config</h1>'''
# In the address bar, type "about:config" (with no quotes), and press Enter.
# Click "I'll be careful, I promise"
# In the search bar, search for "javascript.enabled" (with no quotes).
# Right click the result named "javascript.enabled" and click "Toggle". JavaScript is now disabled.
To Re-enable JavaScript, repeat these steps.
'''<h1>Add-ons</h1>'''
You can alternatively install an add-on that lets you disable JavaScript, such as
*[https://addons.mozilla.org/firefox/addon/noscript/ No-Script] (to disable JavaScript on a per page basis, as required)
*[https://addons.mozilla.org/firefox/addon/quickjava/ QuickJava] (to easily disable and enable JavaScript, automatic loading of images, and other content)
*[https://addons.mozilla.org/firefox/addon/settingsanity/ SettingSanity] (adds back JavaScript options, including Advanced JavaScript Settings, as well as options for loading images and showing the Tab Bar)
Im also not sure how you are a computer expert and dont even know the difference between Java and Javascript. Its pathetic that you dont know that Java is the most insecure thing, not Javascript, get your facts straight before bashing a correct answer and "Java Scripts" were not removed, but moved.

Why did you go into IT?

Why did you go into IT?
The reasons I went into IT are as follows:
1. I already knew programming before going to College, and thought it would be easy learning computers in College!
2. I liked programing and working with computer applications.
3. I wanted to travel, working all over the world, and thought that I would be able to get a job in many different countries in IT.
Al Lal
www.olap.wetpaint.com

I don't know fortunately or Unfortunately, How I found my self in IT!
Since Childhood I was complete sports person. I represent U-15, U-17,U21 for Rajasthan. I splurged my whole teenage all in Cricket. In My education I had one year Gap only because of we had to visit Sri lanka for couple of matches against Gale Sports Club (Formerly known as President Academy).We were lost with huge margin. I was scattered and complete disappointed, however right after I got selected in National Squad (only for training camp).But still meanwhile I managed myself to get admission into Engineering (Yes on payment seat ). I was below average student in subjects of science but at the same time I was crazy about Maths (Only because I used-to to count Runs and Required Rate all the time ).
So the year from "99 to "03 was the key for my career (with aspect of sports and education wise both).In First Year of Engineering I through without any Compartment. But In Second Year I got stuck in 2 Subjects But I was least bother about this as my sports career had not been affected. Yes Due to sports my Education career had always been penetrating.Guys believe me in my four year of Engineering life I only wrote one Program from myself which was Swapping the values of A and B without using third variable, that was in C++
However,Finally by hook or crook I managed my self in 03 in Final Year(Yes Final Semester too, No compartment Had Been carry forward ) In my through Life, I only took myself away from Cricket in Final Semester because now I wanted to Through in my Education. Only because my instincts and somebody says from inside I spend 3 and half year with cricket and Education so I must through when my Ship was almost on the shore.
Finally I got a chance to work in company where SAP ECC was about to Implement. I donu2019t know from where I got inspiration and courage to work rather than sport but yes I preferred to work there. Since now Iu2019m in SAP and I left a Cricket way back. But yes still I used-to manage to play over the week-ends, only when time allows.
And now Iu2019m the only SAP person in my project that has handling FI-CO and ABAP stuff, yes sometimes Basis too
Cheers,
Amit.

Why did you have to change the layout of Firefox?

I would like to know why you have gone and changed the layout of Firefox?
I am still on Fx 3.6.18 because quite frankly 5.0.1 looks horrible.
Why did you have to change everything and move things around. Why couldn't you have given us the same layout as 3.6.18 but with these new upgrades.
I will never download Fx5. 3.6 was perfect.
Also how can I contact Fx without upgrading?

Sorry the old Feedback page - Hendrix - used with older versions of Firefox was disabled near the end of 2010.
In Firefox 4+ versions there's a Help > Submit Feedback... menu item which leads here: http://input.mozilla.com/en-US/feedback <br />
But you can't submit feedback there with an older version of Firefox, currently you need Firefox 5.0 or higher.
The decision to change the GUI was made by Mozilla collectively, not by a small group of developers or by one person. If you put your efforts toward customizing Firefox to suit your tastes, it would be a lot more productive than trying to find out who to blame and where to complain about the changes made to Firefox. Geez dude, it ain't the end of the world. It's only a web browser, which can be easily modified to make it look like you thing it should look.

Why did you change the event calendar?

I updated my phone and now I can only have one alert on my calendar for an event. I was putting in an event and having an alert one day before and then one hour before. Why did you change it?

Just FYI, "we" didn't change anything. You're not communicating with Apple when you post here, and you will not get a response from them. We're all just fellow users.
Regards.

Why did you ignore my post about Flash Player failing to register its ActiveX Control?

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