Why didn't i get Encore with my cloud subscription?

just wondering - i dont see Encore, and when I look at Encore product page - it says it comes with cloud.

Problem with activation of creative cloud apps
1) Navigate to Mac HD/Library/Application Support/Adobe/Adobe PCD/Cache and rename the cache.db to cacheold.db
Windows C:\Program Files(x86)\Common Files\Adobe\Adobe PCD\cache and rename the cache.db to cacheold.db
2) Launch the CS6 Application It will ask to enter the Serial Number, select Try.
3) Enter the Adobe ID and Password which was used to purchase the Creative Cloud.
4) Quit the application and re-launch and check if you are still ask to enter the serial number.

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