Why didn't my iphone save contact information when updating?

Why didn't my iphone save contact information when updating??

Can you give us some more info? Were you upgrading to a newer version of iOS? Did you backup your iPhone before upgrading? Did any other info disappear during the upgrade? Which system are you running, and which iPhone model are you using?
Are you using iCloud to sync contacts? If so, check Settings > iCloud to make sure you're logged in and Contacts are enabled.

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  • HT1766 I lost all of my contact information when I back up it into ITUNES last night and I see that Itunes completed a back up. I tried to restore it but the phone would not respond. So I started as new and it store me back when I purchased the phone 2 ye

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    Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value).  You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
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