Why didnt my recently bought open box macbook pro come with ilife?

I bought an open box macbook pro, and for some wierd reason it didnt come with ilife...can someone help me out? Thanks in advance.

I would take it back to Best Buy - 'open box' or not, the machine should have come with the iLife applications. They likley just reinstalled to OS, which does not install the iLife applications. Return it and tell them that you need iLife - it's up to the reseller to prepare the machine correctly for resale.
Clinton

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Why didn't my macbook pro come with iLife?

I purchased a 13' pro from Best Buy a month ago and iLife was not included. I thought all macs came with iLife??? Do I really have to pay for the programs after just purchasing my mac a few weeks ago???

iLife is included with all new Mac's just like before, that's iPhoto, iMove and Garageband.
https://www.apple.com/macbook-pro/built-in-apps/13-and-15-inch/
iWork is Pages, Numbers and some other junk.
What has occured is you bought a open box computer, which iLife comes preinstalled from the factory, but because Best Baboons erased the drive, they only could install OS X, not iLife because it requires a AppleID/password and they can't use theirs as it has to be updated and that requires their AppleID and password to be given to you.
If you didn't know you bought a open box, then you need to talk to Best Baboons for a refund as it's a used machine.
So if you want iLife you can certainly place it back on for free, here are the instructions
https://support.apple.com/kb/HT4718

Can i update my "open box" macbook pro to osx mountain lion for free?

Hi, i had recently bought an "open box" macbook pro 13 in. I bought it in the time that apple has said a mac would need to be bought to qualify for a free update. Nut according to apple, my mac was bought in December of last year. Is there any way i could possibly get this download? Becuase i just bought it and i really dont know what to do. I dont think i should have to spen the fifteen dollars it is when i technically qualify for the free update. elp would be greatlly appretiated, Thanks.

Where did you buy this "open box" MacBook Pro?
Here are the specifics on the upgrade program:
http://www.apple.com/osx/uptodate/

I recently bought a new macbook pro and set it up using the migration assistant and my mac mini. I can't get the text message forwarding feature to work with both computers.

I recently bought a new macbook pro and set it up using the migration assistant from my mac mini. I can't get the text message forwarding feature to work with both computers. It keeps saying that I only have 2 devices setup, my iPad and my macbook pro. When I mess with the setting on my mac mini, it goes from saying that that is one of the devices to my macbook pro being the 2nd device. I think that something happened as a result of my using the migration assistant and now it thinks that my macbook pro and my mac mini are one and the same computer. Any ideas?

Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)

HT203167 I am so sad that I recently bought a new macbook pro and a new iphone5 and because of this I am loosing most of my library: purchased books and music :(

I am so sad that I recently bought a new macbook pro and a new iphone5 and because of this I am loosing most of my library: purchased books and music

Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time. You can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For full instructions, see:
http://support.apple.com/kb/ht2519
Or you can just copy the iTunes library from your old computer to your new one, if you still have the old computer and it's in working order.
Regards.

I have recently bought an 8Gb macbook pro. If I update it to mountain lion will it take half of the memory I have?

I have recently bought an 8Gb macbook pro. If I update it to mountain lion will it take half of the memory I have?

Well thats upto you but before any major update a backup is recommended, you should also be backing up your system as a matter of good housekeeping.
Time machine makes this very easy, you will require an external disk at least twice the size * of your hard drive in you Mac. Connect it to you Mac with USB, Firewire or Thunderbolt, whatever you wish. You can use Time Machine to take a backup of the hard drive.
If you are unfortunate and have a hard drive fail you can recover all your data very easily.
Apple also sell a product called Time Capsule http://www.apple.com/timecapsule/ but I just use an External Disk.
*** Twice the size may be a bit excessive, it depends on how full your hard drive is and how much you expect it to fill.***

Recently bought a new Macbook pro...want to swap hard drives with my old macbook pro

I recently bought a new Macbook Pro:
13 in, 2.5 GHz Intel core i5
8 GB 1333 MHz DDR3
500 GB HD
Intel HD Graphics 4000 512 MB
Mid 2012 model
I'd like to install the 750 GB HD (with Bootcamp Windows 7 install) from my old macbook pro into my new macbook pro.
Here are the old computer's stats:
13 in, 2.3 GHz Intel Core i5
4 GB 1333 MHz DDR3
750 GB (This is a WD I bought and upgraded myself into the old computer)
Intel HD Graphics 300 384 MB
Early 2011 model.
My question is this: the guy at the tech shop said he didn't think swapping out the hard drives would work because the 750 GB HD in the old machine would have the drivers, etc. installed for that architecture. I think he might be wrong.
My question is this: if i were to swap out the 750 GB HD from the old machine, would I experience any issue in running both Mac OS X 10.8.3 and Windows 7? Or is homeboy right -- is this architecture too different?

dfdevlin wrote:
the guy at the tech shop said he didn't think swapping out the hard drives would work because the 750 GB HD in the old machine would have the drivers, etc. installed for that architecture.
That is normally the case, however Apple has been known to include the drivers for all previous models that can run that version of OS X when a software update occurs.
One way to find out is to remove the 750GB out of the old machine and use a SATA to USB adapter cable to the new Mac, then reboot holding the option key down for Startup Manager, which the external drive should appear as a bootable option, click the arrow and see what happens.
Even if it does boot, there is a issue of copy protected apps (and free iLife) not being compatible with that new machine. So you might want to test that for awhile and update etc., before doing a actual hard drive swticheroo.
Install/upgrade RAM or storage drive in Mac's
If it doesn't work, you can use Migration Assistant in the Utlities folder and it will move all your apps and files from OS X. (using the SATA to USB adapter)
A paid program called WinClone 3 that runs in OS X can clone your Windows partition to the new BootCamp parttion on the 500GB drive.
Windows will complain because it's on new hardware, so you will have to jump through Redmond hoops.

I recently bought the newest macbook pro with only 120 GB of disk space I need to upgrade and was wondering if this would work with my computer 500GB New Sata 2.5" hard drive?

I bought the newest macbook pro 13" with only 120 GB of space. I quickly used all of the space up and need a lot more. I was wondering if this disk is compatible with the model i have.
500GB New Sata 2.5" hard drive

Your best practical option is buying a 1TB external HD for $65
The "low" capacity of the SSD on the Air and entry level Retina are meant to be working platforms for these computers.
Meaning ALL your programs and your working data (stuff you use at least every week).
To try to use either the Air or Retina as a storage platform of any king (lots of pics, music, movies etc.) is both not indicated or practical.
external storage, quality too, is absurdly cheap right now.
You asked:
These are very expensive theres no way that an hdd drive would be compatible with my Mac?
yes, a superslim external HD.
see this: only 7mm thick
http://www.amazon.com/Toshiba-Canvio-Portable-External-Drive/dp/B009F1CXI2/ref=s r_1_1?s=electronics&ie=UTF8&qid=1377642728&sr=1-1&keywords=toshiba+slim+500gb
Or better still this HUGE HD, which is very small, very reliable and very cheap:
2 Terabytes, 2.5" and only $119
http://www.amazon.com/Toshiba-Canvio-Basics-Portable-HDTB120XK3CA/dp/B00ARJD56K

Hi, I just bought a new Macbook Pro 15" with SSD 256 Gb and its almost a brand new a while ago i was trying to connect to my home wireless network it said that your airport is not configured then I restarted the system but it didn't restart it shows the "

Hi,
I just bought a new Macbook Pro 15" with SSD 256 Gb and its almost a brand-new (the 4th time to use the device) a while ago i was trying to connect to my home wireless network it said that the connection is timed out so i clicked the airport sign on the top it said that your airport is not configured then I restarted the system but it didn't restarted it showed the grey screen with the apple logo and the spinning wheel for more than 10min so I tried the force shutdown by pressing the power button till it switched off I waited for 5min then pressed the power button to start or boot the system and again the grey screen with the apple logo and the spinning wheel, I waited for more than 20min nothing changed, any solution please?
Your help is really appreciated"

Thanks a lot i followed the instructions for safe mode (i found out that i was pressing the C button after restarting) i did whats written there but the repair couldn't be performed so in addition i needed to re-formate the HD so i erased the volume and then repaired the disk--> quite disk utilities --> start the installation from the installation DVD.
Thanks really appreciating your help

HT4818 why doesnt the new macbook pro come with the windows installation disc?

why doesnt the new macbook pro come with the windows installation disc?

Because it is a Microsoft product. it must be purchased separately.

Why doesn't my Macbook pro come with iPhoto or iMovie? I've already tried

Why doesn't my Macbook pro come with iPhoto or iMovie? I have everything updated to the fullest capacity. Still..nothing..Help me!

If you erase the MacBook Pro and made a clean install, see this document: OS X: About OS X Recovery http://support.apple.com/kb/HT4718
Restoring iLife applications after Internet Restore of OS X
If your computer came with OS X Lion or later and you erase your hard disk and install OS X, you can download iPhoto, iMovie, and GarageBand from the Mac App Store.
After installation, start (up) from OS X.
Choose App Store from the Apple menu.
Enter your Apple ID and password when prompted.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your computer. Your account will not be charged for them. Click Install to complete installation of your applications.

Does my new macbook air come with ilife (SandyBridge i7)?

Just bought a new mac and was wondering if my new macbook air come with ilife (SandyBridge i7)?
No CD's in the box... Do I just download it from the Appstore?
I thought it would at least come with the Air I just bought...
Thanks in advance...

According to Apple, your new MBA should include iLife: iPhoto, iMovie, and GarageBand. The user guide says they should be on the system. Systems that come with Lion no longer include OS X DVD's.

Does my macbook pro come with anti virus protection?

Does my Macbook Pro come with anti-virus protection, or do i need to supply it myself?

Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Does the macbook pro come with software similar to excel and word ?

i am not familiar with the mac computers and i was wondering if the macbook pro comes with software such as word and excel similar to a microsoft office?

No, it does not.
You need Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion/Mountain Lion.
You may want to consider as well:
These two suites are similar to Libre Office but not as current or as well-supported:
NeoOffice
Open Office
And, then there is Apple's iWork suite:
Pages - word processing and layout
Keynote - presentation
Numbers - spreadsheet
Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
(Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

MacBook Pro came with iLife 09 pre-installed. Is it on the App Disc?

My Macbook Pro came with iLife 09 installed. I did not get a separate iLife disc. I have two discs, the Mac OS X DVD and Applications Disc (haven't confirmed if iLife is in there). Do you know off Apple includes iLife in that second disc or will I be screwed out of iLife if I decide to erase and install the Mac OS X down the road?

Welcome to the Mac world!! The answers to any questions you have are right here!
Time machine will handle everything for you. You don't have to make any decisions. It will start with a full backup and then take incremental backups from there. You can hook up an external to the extreme base station but if you have 1 machine to backup I would suggest plugging it into that machine. Network backups can be so slow, especially that first full backup.

Why didnt my recently bought open box macbook pro come with ilife?

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