Why difference between DSL speed tests?

I have the basic High Speed DSL account that Verizon is representing as being capable of .5 - 1 mbps.  But I've never gotten anything more than 120 kbps download and 35 kbps upload speeds in 'real world' file transfer tests.
However all the online speed test websites I've used, as well as the one the Verizon repair technician used when he came out here, return results from 750 kbps - 1 Mbps down, and 275 kbps - 400 kbps up.
I've done my own download speed tests on 3 different PCs via FTP, Bittorrent, and HTTP protocals, and none ever get more than 120 kbps down.  Firewalls can limit transfer rates, but I've shut them all down, and still only get a max of 120 knps down.
Can anyone explain why there's such a disparity between the speed test results from all these various Inet speed test websites, and my actual real world transfer rates?
Thx
ritz

As an FYI, we used to use a factor of 10 going from bytes to bits rather than a factor of 8. Start bits, stop bits, parity, etc.  I suppose it means less with large frames, but there is still some overhead.

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