Why do all my contacts in my phone book come up ad unknowen?

Why are all my contacts Unknowen in my phone book when they call me?

Look under system preferences on the mac at what is be controlled?  Look at Mail, Contacts, Calendars.  How many accounts are managing contacts?  Just the cloud? the cloud and gmail? or cloud, gmail, yahoo, and exchange?  If you have more than one contact account, then you will have different contact lists, if John Smith shows up in more than one of your contact lists, you will have multiple entries.
Pick a contact list that is your master, (I use iCloud), only turn on contact syncing for it.  The same for your phone.  Spend some time on the iCloud webset (www.icloud.com) and work on your contact list there.  Clean it up, remove duplicates, etc...Changes will auto sync back to all your devices.  Life gets much simplier.
Just remember, if you sync different contacts lists and a large number of people appear in your different lists, then they will appear as duplicates.

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