Why do all updates fail to initialize? Reader, flash and acorbat...

Running Windows xp. Everytime I try to update reader, flash and acrobat they all fail to initalize at 50%. I've tried turning off my anti virus and still have this problem.Never had a problem until this summer and have not changed anything on my computer.

Moving this discussion the Adobe Reader forum.

Similar Messages

  • Why are application updates failing to install from application manager

    Why are application updates failing to install from application manager?

    Usually some update from another app is blocking any subsequent patches. The general cure is to run the Creative Suite Cleaner Tool, let the application manager reinstall and then let it try to update each application at the same time to prevent those version conflicts...
    Mylenium

  • Why i cannot update my new apple tv 3g and i cannot watch you yube need help

    why i cannot update my new apple tv 3g and i cannot watch you yube, need help.

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.

  • There is an app that I did not download in my update section.  I read reviews and it seems to be spy ware.  How do I get it from not showing up on my app updates?

    There is an app that I did not download in my update section.  I read reviews and it seems to be spy ware.  How do I get it from not showing up on my app updates?  I do not want to download or update it, obviously. 

    If the app is G-Toolkit and you have a Gmail app on your iPhone, delete the Gmail app.  Apparently the G-Tool kit is tied to a Gmail app.  From searching the web my impression is that G-Toolkit is not spyware and is from a legitimate company that produces app for several platforms.

  • Why is my update failing for AFTER EFFECTS?

    I downloaded After Effects 12.2 update after being told my version of AE CC won't work on 10.9.3. I downloaded the installer, but when I clicked on the PatchInstaller, the crappy Adobe Application Manager told me that the Update Failed. Updates could not be applied. Please contact your Administrator... I AM THE ADMINISTRATOR!
    I clicked on the "customer support" link. And I use quotes because it shucked me to here, where they apparently don't have anyone answering questions.
    Why will the doggone patcher not work? Its a PATCHER! To fix BROKEN SOFTWARE!! THAT WE HAVE LEASED! THIS SHOULD BE A NO BRAINER ADOBE!

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • ThinInstaller - all Updates fail with Errors internal error -532459699 / eGatherer: -1066598274

    Hi There
    i try to use Thininstaller with SCCM Tasksequence and Windows XP Sp3 on a X201 model
    i use this method already with Windows 7 and Windows Xp with different Models and it works pretty nicely.
    in the above combination i do not get anything installed. in the log file i see that
    a few updated get selected
    Info 2010-12-17 , 04:36:19
     at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
     Message: Resulted order of candidate list:
    Conexant Audio Software for Windows 7, Vista, and XP[reboot type 3]
    Intel Wireless WiFi Link for Windows XP[reboot type 3]
    Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
    ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP[reboot type 3]
    Thinkpad Integrated Camera Device Driver[reboot type 3]
    STMicro TPM Driver for WinXP 32bit[reboot type 3]
    Intel AMT 6.0 - MEI and SOL driver[reboot type 3]
    Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
    Intel HD Graphics Driver for Windows XP (GM55)[reboot type 3]
    ThinkPad Modem Adapter[reboot type 3]
    ThinkPad UltraNav Driver for Windows 32-bit[reboot type 3]
    ThinkPad Power Management Driver[reboot type 3]
    ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
    ThinkVantage Access Connections for Windows XP[reboot type 3]
    ThinkPad Power Manager[reboot type 3]
    ThinkPad UltraNav Utility[reboot type null]
    ThinkPad Wireless WAN (UNDP) Driver[reboot type 3]
    ThinkVantage GPS Version 2.60[reboot type 3]
    but for every piece of software or update i get :
    Info 2010-12-17 , 04:37:11
     at Tvsu.Engine.Process.PackageInstallerProcess.CheckDependencies(Update update)
     Message: Update 6imb05ww is NOT applicable. Error->internal error -532459699, program abort()
    and :
    Info 2010-12-17 , 04:37:14
     at Tvsu.Engine.Process.PackageInstallerProcess.CheckDependencies(Update update)
     Message: Update 85cx28ww is NOT applicable. Error->internal error -1066598274, program abort()
    Severe 2010-12-17 , 04:37:14
     at Tvsu.Engine.Process.PackageInstallerProcess.InstallNewUpdates()
     Message: Update 85cx28ww is not applicable
    Info 2010-12-17 , 04:37:14
     at Tvsu.GenericPackageInstaller.GenericPackageInstaller..ctor(Update update)
     Message: Update Local Directory: C:\WINDOWS\TEMP\\ThinInstaller\81u716ww\
    does anyone have a hint how to fix this?
    thanks in advance

    Hello Herik,
    thanks Herik, your hint regarding the triplet was indeed justified. i recognized that the OS was basically english with an applied language pack and i just had the added language in the repository. that may have cause the 'ist not applicable' error. even though the updates were downloaded and could be installed by manual starting them.
    After i fixed the error with the triplet and added the basic language it worked a little better, hence installing like 6 out of 20 updates.
    the os is pretty simple
    WinXP with SP3 english with german language pack
    .Net Framework 3.5 SP1
    nothing else
    today i rebuild my repository from scratch after recognizing that almost all files were updated lately on the lenovo website regarding this model.
    but unfortunately it still does not work reliably with windows XP -> on Windows 7 it no problem at all.
    it looks like it detects all the suitable updates but does not extract them correctly to be used by the setup command issued later. it looks like this:
    Info 2011-01-07 , 10:33:31
     at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
     Message: The parameters directory and command stay as follows:
    Command: C:\WINDOWS\TEMP\THININ~1\6na127ww\Setup.exe -s
    Directory: C:\WINDOWS\TEMP\\ThinInstaller\6na127ww\
    Info 2011-01-07 , 10:33:31
     at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
     Message: hide window: False
    Info 2011-01-07 , 10:33:31
     at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
     Message: Type normal
    Severe 2011-01-07 , 10:33:31
     at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
     Message: Error executing command: C:\WINDOWS\TEMP\THININ~1\6na127ww\Setup.exe -s
     Exception:
      Message: The system cannot find the file specified
      Type: System.ComponentModel.Win32Exception
         at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
       at System.Diagnostics.Process.Start()
       at Tvsu.Executor.CommandLauncher.ExecuteCommandLine(String dir, String cmd, String args, String _installType, Int64 timeOut, Boolean hide)
    on verifiying the exsistance of the setup in question i find that for example the 6na127ww.exe is there but could not be extracted.
    if i run the setup in question manually it works like a charm.
    if you need any other information i am happy to supply them.
    the scan detects all those updates:
    Info 2011-01-07 , 10:26:53
     at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
     Message: Resulted order of candidate list:
    Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
    ThinkPad Modem Adapter[reboot type 3]
    Help Center[reboot type 3]
    Intel Wireless WiFi Link for Windows XP[reboot type 3]
    ThinkVantage Productivity Center for ThinkPad[reboot type 3]
    Thinkpad Integrated Camera Device Driver[reboot type 3]
    ThinkVantage Active Protection System (32bit)[reboot type 3]
    Lenovo ThinkVantage Toolbox (32-bit)[reboot type 0]
    Message Center[reboot type 0]
    Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
    Intel AMT 6.0 - MEI and SOL driver[reboot type 3]
    Conexant Audio Software for Windows 7, Vista, and XP[reboot type 3]
    Intel HD Graphics Driver for Windows XP (GM55)[reboot type 3]
    ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP[reboot type 3]
    STMicro TPM Driver for WinXP 32bit[reboot type 3]
    ThinkVantage Fingerprint Software 5.8.5[reboot type 3]
    ThinkPad UltraNav Driver for Windows 32-bit[reboot type 3]
    ThinkPad Power Management Driver[reboot type 3]
    ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
    ThinkPad EasyEject Utility[reboot type 3]
    ThinkPad Power Manager[reboot type 3]
    ThinkVantage Communications Utility[reboot type 3]
    ThinkVantage Access Connections for Windows XP[reboot type 3]
    ThinkPad UltraNav Utility[reboot type null]
    ThinkPad Wireless WAN (UNDP) Driver[reboot type 3]
    ThinkVantage GPS Version 2.60[reboot type 3]
    and these ones work:
            Message: Intel Rapid Storage AHCI Driver for Windows 32bitupdate with hardware ID PCI\VEN_8086&DEV_3B2F&CC_010601 was installed successfully
            Message: Update Intel Rapid Storage AHCI Driver for Windows 32bit was installed successfully
            Message: Update ThinkPad Modem Adapter was installed successfully
            Message: Update Help Center was installed successfully
            Message: Update Intel Wireless WiFi Link for Windows XP was installed successfully
            Message: Update Thinkpad Integrated Camera Device Driver was installed successfully
            Message: Update ThinkVantage Active Protection System (32bit) was installed successfully
            Message: Update Lenovo ThinkVantage Toolbox (32-bit) was installed successfully
            Message: Update Message Center was installed successfully
            Message: Update Intel Chipset Support for Windows XP/Vista/7 was installed successfully
            Message: Update Intel AMT 6.0 - MEI and SOL driver was installed successfully
    and these failed:
            Message: Update ThinkVantage Productivity Center for ThinkPad installation failed
            Message: Update Conexant Audio Software for Windows 7, Vista, and XP installation failed
            Message: Update Intel HD Graphics Driver for Windows XP (GM55) installation failed
            Message: Update ThinkPad Bluetooth with Enhanced Data Rate Software II for Windows XP installation failed
            Message: Update STMicro TPM Driver for WinXP 32bit installation failed
            Message: Update ThinkVantage Fingerprint Software 5.8.5 installation failed
            Message: Update ThinkPad UltraNav Driver for Windows 32-bit installation failed
            Message: Update ThinkPad Power Management Driver installation failed
            Message: Because coreq update installation failed, Update ThinkPad EasyEject Utility installation failed
            Message: Because coreq update installation failed, Update ThinkPad Power Manager installation failed
            Message: Because coreq update installation failed, Update ThinkVantage Communications Utility installation failed
            Message: Because coreq update installation failed, Update ThinkVantage Access Connections for Windows XP installation failed
            Message: Because coreq update installation failed, Update ThinkPad Hotkey Features Integration Package Setup installation faile
            Message: Because coreq update installation failed, Update ThinkPad UltraNav Utility installation failed
            Message: Update ThinkPad Wireless WAN (UNDP) Driver installation failed
            Message: Because coreq update installation failed, Update ThinkVantage GPS Version 2.60 installation failed
    thanks

  • I'm downloading the trial of Creative Cloud, but am getting an error from downloading Illustrator. "Update Failed." I click Retry and I just get the same message

    I have successfully downloaded the trial of InDesign and Photoshop, but the trial of illustrator errored. It says update failed. I have tried to hit Retry a number of times but am getting the same thing. Any advice would be appreciated.

    Gw17 I would recommend reviewing the installation log file to determine why the update has failed.  You can find details on how to locate and interpret the installation log file for the update at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

  • Cannot upgrade adobe flash player (failed to initialize), shockwave flash does not appear as a plug in

    various web sites stated that I needed to update adobe flash player. I clicked on link and followed instructions, then received the message "installation encountered errors - failed to initialize". So far, I have uninstalled previous versions of flash player and checked my plug ins. Noticed that Shockwave flash does not appear in my plug in list and adobe states that this needs to be active for their flash player.
    I am on Windows XP and Firefox version 8.
    Thanks.
    Cameron Cassidy

    Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.
    See:
    * https://support.mozilla.com/kb/Managing+the+Flash+plugin
    * https://support.mozilla.com/kb/Installing+the+Flash+plugin
    You can get the Adobe Flash Player here:
    * http://www.adobe.com/downloads/
    * http://www.adobe.com/go/getflashplayer
    Or download the Flash Player via this page: Troubleshoot Flash Player installation for Windows
    *http://kb2.adobe.com/cps/191/tn_19166.html#main_Download_and_install_the_latest_Flash_Player_version
    # Download and save the Flash installer for the Firefox browser to your desktop.
    # Exit Firefox (File > Exit), you may need to verify that in the Task Manager (XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC, Processes tab)
    # Start the Flash installer with a double-click on the desktop icon of the Flash installer.
    * You may have to run the Flash installer as Administrator (right-click: Run as ...) to get access rights for installing the files and modifying the registry.

  • Why after I updated my ITunes to 11.1 and my windos to 8.1 my ITunes won't Sync and can't even find my IPad.

    I updated my windows 8 to 8.1 and now my ITunes 11.1 is not finding my IPAD, my computor know its there, but my Ipad doesn't.
    I'm not sure why I do updates, give me back my windows 7 and the old ITunes.
    any help will be great.

    Went onto a different thread & followed these steps posted by user gck55 & iTunes recognizes my device now, you might give it a try.
    a) Get Windows to restart the drivers:
        - disconnect your USB device and close ITunes
        - connect your USB device
        - if ITunes loads, close it.
    b) File explorer:
    Open File explorer and browse to
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    In that folder there should be a set of files named "usbaapl64...."
    right click on the one ending in "INF"
    Select Install.  It's very quick.
    remove the USB device
    c) Restart the computer.
    When you login again, load ITunes before you attach your USB device.

  • BW 3.5 - Update to PSA only / Read PSA and Update Data Target

    Hi Folks,
    I am planning to use on a  BW 3.5 data source and infopackage that loads to PSA only (as the source system job runs quite long and we would run other prepration loads in parallel before pushed to final cube). And then later in the process chain the process Read PSA and Update Data Target to load the data to final cube.
    As we plan to run the process chain 3 times a day I was wondering if the Read PSA and Update Data Target always takes only the latest request loaded to the PSA (as it is always the same infopackage) or do we have to delete the PSA request at the end of each process chain run so that not the next run will load the PSA request again as it is still in the PSA?
    Thanks for all replies in advance,
    Axel

    You are loading the Delta till the PSA, multiple times a day, and after each update to the PSA you will send the data to the Cube.
    Once its there in the PSA, you are performing further tasks & then updating the cube multiple times (once after each delta)
    Well, the 1st load to the cube should be OK.
    But, from the next load onwards, it would pick up all the requests from the PSA & you will have wrong values in the Cube.
    Because, i think, while using 'Read PSA & Update the Target', you can't set it for a FULL or a DELTA load.
    It will bring in everything that exists in the PSA.
    I would advice you to clean the PSA before the starting next Delta.
    But, there is a counter argument.
    If the data mart sign is reflected in the PSA for the request that has been loaded into the cube, then the next time the system will pick up the request which does not have a data mart symbol.
    You can always give this a try in your Dev system.
    Edited by: Vishal Sanghvi on Apr 1, 2011 1:58 PM

  • During Palm reinstallation, when reboots get errors, "The application failed to initialize properly (0xc0000142)" and "DeviceMonitor MFC Application has stopped working."

    I'm trying to reinstall the Palm software because synchronization has been failing for the past two months.  It get to the point of synchronizing the calendar and fails with the message that there are too many events.  Hence, nothing in the process after that synchronizes.  I've tried reinstalling the Palm s/w to no avail.  Now I'm trying to uninstall and reinstall the Palm s/w only to be greeted with another error message when the system restarts (as part of the installation process).  The error is, "The application failed to initialize properly (0xc0000142).  Click OK to terminate the application."  When I choose OK, I get the error, "DeviceMonitor MFC Application has stopped working."  Windows does not notify me of a solution.  Any ideas/solutions would be greatly appreciated!
    Thanks,
    Gina
    Post relates to: Tungsten E2

    Hello and thank you for using the Palm Help Forums!
    You may need to do a clean uninstall of the Palm desktop software to resolve your issue.
    Uninstall Palm Desktop by going to your Control Panel > Add/ Remove Programs > Remove Palm and/ or PalmOne 
    Delete the following folders:
    C:\Palm
    C:\Program Files\Palm
    C:\Program Files\PalmOne
    C:\Program Files\Handspring 
    From the Windows start menu, select Run.
    Type Regedit and click Run or OK
    *NOTE* BE VERY CAREFUL IN YOUR REGISTRY KEY EDITOR. IF THE WRONG THING IS DELETED THIS CAN CAUSE SERIOUS DAMAGE TO YOUR COMPUTER'S OPERATING SYSTEM. 
    Delete the following keys: 
    HKEY_Current_User\Software\PalmDesktopAutorun
    HKEY_Current_User\Software\Palm
    HKEY_Current_User\Software\Palmone
    HKEY_Current_User\Software\U.S Robotics-- (check and make sure only palm related keys are under this one)
    Delete this key as well:
    HKEY_Local_Machine\Software\PalmSource
    Close the Registry window
    Restart PC upgrade to new palm desktop (by going to www.palm.com).
    Post relates to: Treo 800w (Sprint)
    Post relates to: Treo 800w (Sprint)

  • Why do all my applications open at start up and can I turn them off?

    Why do all my applications open at startup and how can I prevent it

    When you shutdown or restart, uncheck the box below:
    This must be done each time, it won't retain the setting.
    Regards,
    Captfred

  • HT201777 can I update my PC to read books and graphic novels

    Can I update my PC to make it possible to read books and graphic novels ?

    The majority of ibooks from the iBookstore have digital rights management on them which tie them to the iBooks apps on iOS devices and Mac computers. You might be able to read free ibooks on your PC and those from publishers who don't include DRM on their books (e.g. O'Reilly) using apps such as Calibre, but you won't be able to read most ibooks on windows computers.

  • IOS update fails (iPad 4) both wirelessly and via iTunes

    I bought an iPad 4 for a relative about six months ago.  It came with iOS 5.1.1, which was kind of outdated at the time... but that wasn't a big issue since they only wanted to play a few games.  Now I'm trying to repurpose it, and for its new purpose I need the iOS to be up to date.
    When I go to Settings > General > Update, it indicates that iOS 6.1.3 is available.  Trying to download the iOS directly on the iPad over a WiFi network takes about 15 minutes (apparently retrieving the entire file, then "preparing update" for a few seconds), but then results in an error dialog: "Software Update Failed / An error occurred downloading iOS 6.1.3."  There's no further information on the failure available on the iPad, as far as I'm aware.
    When I plug the iPad into my MacBook Pro running iTunes (ensuring that it is directly plugged into the laptop's own USB port rather than a hub, and that both iTunes and MacOS are fully updated), it shows the device as running iOS 5.1.1, enabling the "Update" button.  Clicking the update button downloads "iPad Software Update" which is 1.11Gb.  (Which itself is a bit odd; the MacBook's iTunes should have iOS 6.1.3 already downloaded, as my own iPad 4 is running that version.  It's the same hardware -- same cellular provider, same version iPad, same amount of memory -- as the iPad I'm trying to repurpose.)  When the download completes, it displays an error dialog: "The software for the iPad "[name]" was corrupted during download / Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later."  The iTunes downloads tab shows "err = 1403."
    When I plug the iPad into a Windows 7 laptop running iTunes (ensuring that it is directly plugged into the laptop's USB port, and that both iTunes and Windows are fully updated), it shows the device as running iOS 5.1.1., enabling the "update" button.  Clicking the update button downloads for about 15 minutes.  When the download completes, it displays the same error dialog as the MacBook.
    I have a 6.1.3 backup from my other iPad 4, on my MacBook's iTunes.  I figured I could restore that backup then reset the iPad to factory settings, yielding a clean 6.1.3 install.  But it says the iOS 5.1.1 is "too old" to restore the 6.1.3 backup on top of it.  I'm running out of things to try.

    no - there is no upgrade available for the version one iPad past IOS 5
    LN

  • Maverick Update Fail (Disk Failure) - Read this

    So, I was trying to update my macbook pro to OS X Mavericks and it said " The OS X upgrade couldnt be started because the disk is damaged and cant be reparied. After your computer restarts, back up your data, erase your disk, and try installing again".
    I was quite scared as this is my work laptop and had 450GB of data. I didnt had a spare hard disk (atleast not with 450GB) space.
    So I went to apple store and talked to someone at genius bar who said data will be lost - we will install new image of lion @150 pounds. Walked into another store to talk to another techie same result. So went home.
    While i was reading discussions forums on apple I kept trying to install and it kept failing and installing;. After 21 attempts is succeded. No back up data - no installing new image - no restoring. It took me 2 hrs but i got it done without all that hassle.
    What I observed was that slowing the time remaining to install went from 44 to 42 to 41 to 39 in various install, so as far as you notice time reducing its worth trying it 20-30 times. In the final sucessful attempt it went to 34 mins and then again up to 1 hr and 8  mins but it finally worked. Sigh!!
    MAcbook Pro ( July2011)
    Hope this helps.
    P

    "Seems to me Apple should fix the problem at no charge to us since it appears it is a software problem they created!!!"
    Really? So then all 2nd Generation Nanos using iTunes 8.2.1 have this problem? Oh no Mr. Bill!!!!!
    Let me go check my Product Red Nano 2nd Generation since I am running the latest iTunes. Standby
    Standby
    Standby
    Standby
    Standby
    Nope, hit play, screen is working fine, everything is OK. You scared me there for a minute. That Nano is my alarm clock with my Zeppelin. Glad there isn't a software bug. Or else mine would have a white screen also. Much more likely that it is:
    1. A battery problem or
    2. A logic board problem or
    3. An LCD screen problem
    If you are attached to yours you can send it to http://www.iresq.com and let them diagnose it, or use Google to find other 3rd party repair sites.

Maybe you are looking for

  • Getting Issue while uploading CSV file into internal table

    Hi, CSV file Data format as below      a             b               c              d           e               f 2.01E14     29-Sep-08     13:44:19     2.01E14     SELL     T+1 actual values of column   A is 201000000000000                  and  col

  • One-to-many mapping to existing schema

    I've been playing with the Kodo eval for a couple of days now, and have run into a brick wall. My problem is probably trivial, but I'm afraid I can't get it to work: I have the following existing tables that model a 1-m mapping between users and thei

  • How to update a form after changing the underlying table

    Hi All, I have read a few posts on this, and I know that it would have been better to not do this, but I had to add a new column to a table in order to meet a new requirement. See this post: Design Question - Slowly Changing Dimensions (I think) I de

  • Camera generated Jpg vs. Aperture generated Jpg's

    Hello Can anyone tell me if there is any advantage to shooting Raw + Jpg vs. just letting Aperture create the jpg preview. I have tried it and to me it seems like aperture displays a sharper Jpg in "Preview" mode when I shoot Raw + Jpg. Am I imaginin

  • If you cannot install or run iTunes 7.5, you may try this

    1. If the installer complains that it cannot find itunes.msi or cannot remove previous iTunes or Quicktime, try exit any running iTunes or Quicktime application, remove all iTunes and Quicktime (including Apple mobile device) installation registry en