Why do almost all themes fail to install in my v24?

Running Thunderbird 24.2.0 under Bodhi (Ubuntu) Linux. Working very well, syncing yahoo email via IMAP. Would like to install a theme or two that are easier on my eyes. I have found many excellent-looking themes, but cannot get most of them to install. For a few of them, I get the message "Theme so-and-so is not compatible with version 24.2.0." That's fine --- I understand. But in MOST cases, nothing at all happens, no message, no nothing. Very frustrating. I've only been able to install Charamel, Silvermel, and Nuvola, although I've tried at least a dozen others. None of the .jar (java) files have worked, and most of the .xpi don't either; and there are no error messages (explanations).
My procedure is:
Download the file
Go into the Add-Ons Manager
Click the little gear-wheel icon
Choose Install Add-On from file.....
Browse to the file and click
Voila! Nothing happens.
I am a rookie looking for help.
Many thanks, in advance!

I appreciate the continuing help! I installed TB31.0, which seems like a good idea - to get the security and bug fixes, which are more important than themes. Unfortunately, this killed the Charmel and Silvermel themes, which I liked best with TB24.2. Now I'm having trouble finding themes for TB31.0. Most of those I try say they are incompatible.
This is no big deal -- after all, it's just appearance and not performance. However, I wish I could find a page that lists TB Complete Themes and tells what versions of TB are supported by each. That would surely save a lot of messing around.
Again, I thank you for the ideas. I now have a newer, better version of TB, which I am using to view ALL my email accounts and to maintain a very nice address book.

Similar Messages

Why is creative cloud update failing to install?

I can not use my creative cloud because it keeps trying to install an update and fails. How do I solve this?

I hope I hqad the right fault, please let me know if not.
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x1608
Starttijd van toepassing met fout: 0x01d07e9d4b208f25
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
Rapport-id: 899e5f6e-ea90-11e4-9933-90fba63425e0
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x1210
Starttijd van toepassing met fout: 0x01d07e9ceda6f7c2
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x6f0
Starttijd van toepassing met fout: 0x01d07e9c70de8b54
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
De sessie ReadyBoot is beëindigd door de volgende fout: 0xC0000188
Tis is earlier:
De maximale bestandsgrootte voor de sessie ReadyBoot is bereikt. Het is
daardoor mogelijk dat gebeurtenissen verloren gaan (niet worden
geregistreerd) in het bestand C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl.
De maximale bestandsgrootte is momenteel ingesteld op 20971520 bytes.
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0xf98
Starttijd van toepassing met fout: 0x01d07e97f6a03cb9
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0xcc8
Starttijd van toepassing met fout: 0x01d07e979229c174
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
Do you need more? Please tell me.
I hope you can understand. It's Dutch.
2015-04-24 18:58 GMT+02:00 Brucgovn <[email protected]>:
Why is creative cloud update failing to install? created by Brucgovn
<https://forums.adobe.com/people/Brucgovn> in *Creative Cloud Download &
Install* - View the full discussion
<https://forums.adobe.com/message/7475697#7475697>

Can't reinstall CS3. "All Components Fail to Install"

I had been running CS3 on Windows Vista 32. First received, out of the blue, the dreaded error that licensing had stopped working. Was not able to rectify by the long list of ususual means. Finally was instructed by adobe tech support to uninstall CS3 and reinstall. Uninstall apparently successful (confirmed with Microsoft Fixit Tool that did find and fix some registry errors). Can't reinstall CS3 either from DVD or from desktop. Receive status report after install script finishes: "All Components Failed to Install." I have spent over 23 hours on this problem to no avail. PLEASE HELP!

Thanks for the reply, but I did all that already. After much research and seeing what's worked for others, below is a rundown of what I've already tried... (much of my process below came from http://na-na-sa-ra.blogspot.com/2008/06/how-to-re-install-adobe-cs3-after.html which I too had found and had hoped would help.)
After attempting to uninstall CS3 from the control panel, I ran the Adobe CS3-5 cleaner, numerous times selecting various listed options during the script run. After running each time, I ran the MS Fixit tool (http://support.microsoft.com/mats/Program_Install_and_Uninstall) that reportedly will "fix problems with programs that can't be installed or uninstalled". After each run of the MS Fixit tool, I attempted to reinstall CS3 - the install script would run for a good long while, showing (slow) progression of a status bar, but in the end give a status report saying that all components failed to install. Even though complete installation failed, Adobe CS3 would be on the list of programs in the control panel, so I would repeat an "uninstall" from the the control panel, and rerun the MS Fixit tool. Sometimes the MS Fixit tool would find/correct problems, othertimes it would report that no problems were found. I repeated this procedure for all the options given in the CS Cleaner Tool script without success. Thinking it might be a problem with attempting to install from the DVD (which has never been a problem before), it was suggested to try installation from the desktop (copied all DVD files to a desktop folder). Repeated the entire above process using the "desktop files" instead of the DVD. No luck. (...and phoning Adobe tech support was not productive - they sent me here to the forums.)
Really appreciate you trying to help. Have any other suggestions?

Why did my bios update failed to install

HP Pavillion Notebook DV7 4182NR
Product # XG843UA running Windows 7 Home premium
Bios update download failed (and installed failed)
Many updates suggested in last 2 months or so also failed when looking at history.
Why are my updates failing?
This question was solved.
View Solution.

Larry2011 wrote:
HP Pavillion Notebook DV7 4182NR
Product # XG843UA running Windows 7 Home premium
Bios update download failed (and installed failed)
Many updates suggested in last 2 months or so also failed when looking at history.
Why are my updates failing?
Hi,
If you laptop works well, don't update it. If not, don't use HP Support Assistant or any other program for updating/downloading the BIOS!! Download it:
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55299.exe
manually to a folder, close all running applications (browser, etc..) and then install it by double clicking on it and following the instructions..
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Why does Adobe Application Manager fail to install?

I just subscribed to the Creative Cloud. I am trying to download applications. The download starts with an update to Application Manager. Each time, I get the error message,"We've encountered the following issues: Adobe Application Manager failed to install." I'm not able to install any of the CC applications. [I've tried Acrobat and Photoshop.]

I'm going to write this information cause it was so darn frustrating and after two days I finally got it - so here goes - resolution:
I'm running windows 7, and was trying to download cloud which apparently I was forced to do based on my subscription base (was on CS6 before that)
Step 1: start task manager and close ALL adobe running apps including akami session
Step 2: click on the windows icon and type in search bar %appdata%, enter
Step 3: in browser bar above of folder, click on "appdata" (my file directory when i typed step two was C:\Users\study\AppData\Roaming, and I need to be be at C:\Users\study\AppData)
Step 4: Click Local, then Adobe, then oobe, delete the oobe file
Step 5: Go the the following to download the "cleaner tool": http://download.macromedia.com/pub/creativecloud/cleanertool/win/Adobe_Creative_Cloud_Clea ner_Tool.zip
Step 6: Unzip the file and click on the AdobeCreativeSuiteCleanerTool.exe, that was in my directory as follows (dependent on where you download and unzip of course) C:\Users\study\Downloads\adobe_creative_suite_cleaner_tool (1)\win
Step 7: select (e) in the black box for "english", select (y) for yes, select creative cloud (whichever option # that is) and again anything with creative cloud (this did NOT delete my other adobe files, which I feared may - but I was simply instructing it to clean/delete the creative cloud.
Step 8: close the black window
Step 9: Click here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 and download the creative cloud adobe application manager
Step 10: Run the application
Step 11: Log in and download the software you want
If that doesn't work, what I did is between steps 4 and 5 I restarted my computer, then I went into task manager and closed all adobe apps. I'm not sure I had to do this step but I was desperate after 2 days doing whatever. Each tech person gave me different information. The last person helped me best, but I spoke with her via chat AFTER I had rebooted the computer. If you need support click http://helpx.adobe.com/contact.html and I personally did the "chat" so I wouldn't have to wait.
Hope this helps anyone who hasn't figured it out!

Why do my app updates fail to install?

Trying to update them in the cloud. Get error message U44M1P7.
can you help.
DM

Hi Uptondm,
The following might explain and help solve the problem.
U44M1P7
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS :
http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html
Thanks!
Eshant

[SOLVED]AUR Themes failing to install

HI Guys!
Hoping you can help!
I've got a problem where i download ANY GTK or icon theme from the AUR and try to install it. It looks like it installs fine but doesnt show up in the /usr/share/themes directory... What i did was:
1) Download the TAR from AUR
2) Extract via tar xvf filename
3) cd into the theme folder
4) makepkg -s
5) It installs fine no errors
[stephen@Archey numix-icon-theme-git]$ makepkg -s
==> Making package: numix-icon-theme-git 0.r285.f69afd4-1 (Sun 30 Nov 11:22:10 GMT 2014)
==> Checking runtime dependencies...
==> Checking buildtime dependencies...
==> Retrieving sources...
-> Updating numix-icon-theme git repo...
Fetching origin
==> Validating source files with sha256sums...
numix-icon-theme ... Skipped
==> Extracting sources...
-> Creating working copy of numix-icon-theme git repo...
Cloning into 'numix-icon-theme'...
done.
==> Starting pkgver()...
==> Removing existing pkg/ directory...
==> Entering fakeroot environment...
==> Starting package()...
==> Tidying install...
-> Purging unwanted files...
-> Removing libtool files...
-> Removing static library files...
-> Compressing man and info pages...
==> Creating package "numix-icon-theme-git"...
-> Generating .PKGINFO file...
-> Adding install file...
-> Generating .MTREE file...
-> Compressing package...
==> Leaving fakeroot environment.
==> Finished making: numix-icon-theme-git 0.r285.f69afd4-1 (Sun 30 Nov 11:22:36 GMT 2014)
[stephen@Archey numix-icon-theme-git]$
After this i will try and change the theme via settings pannel (Im using Cinnamon) And it doesnt show up.. So i check the /usr/share/themes folder and there is nothing there expect the bog standard Gnome themes:
[stephen@Archey ~]$ ls /usr/share/themes
Adwaita Default Emacs HighContrast Raleigh
[stephen@Archey ~]$ ls -la /usr/share/themes
total 28
drwxrwxr-x 7 root wheel 4096 Nov 20 13:30 .
drwxr-xr-x 143 root root 4096 Nov 29 11:46 ..
drwxrwxr-x 5 root root 4096 Nov 20 15:49 Adwaita
drwxrwxr-x 4 root root 4096 Nov 20 13:30 Default
drwxrwxr-x 4 root root 4096 Nov 20 13:30 Emacs
drwxrwxr-x 5 root root 4096 Nov 20 15:49 HighContrast
drwxrwxr-x 3 root root 4096 Oct 13 11:45 Raleigh
[stephen@Archey ~]$
I've checked the MAKEPKG contents and it SHOULD be installing to /usr/share/themes!
Im stuck help?
Last edited by Stevearch (2014-11-30 11:58:56)

You've only built the theme, you haven't actually told anything to invoke pacman to install anything
If you're using makepkg, there's the -i flag that tells makepkg to install the build package with pacman.
You can also install using pacman directly after building with pacman -U /path/to/pkg.
Last edited by clfarron4 (2014-11-30 11:34:32)

Why is AMG expansion pac failing to install?

Just tried installing my AMG expansion pac into Garageband 3 and it failed 1/4 of the way into the download. Is it my computer or an incompatability problem?
Thanks for the help.

Hopefuly someone else will join this thread to help you. I don't have any experience with redemption codes.
Russ

New CC Update, all programs fail to install?

No Idea what is causing this. The Method to install the new programs is so unintuitive, how am I suppose to know what the issue is.

I was finally able to find an error message on the Creative Cloud application.
It looks like the programs installed, but with some error. I will follow the instructions that it lays out
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\baluk\AppData\Local\Temp\{16D1F87A-87A4-4852-A521-7956EDD5C507}\PremierePro_8_L S20\Adobe Premiere Pro CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

Why we need a proper Windows 7 install DVD with our netbooks...

Because of things like this:
-- Part 1 of email conversation with Microsoft Windows Update Support follows --
Dear Scott,
Thank you for prompt reply. I want to thank you for your time and kind cooperation on this case.
Based on the troubleshooting steps we have performed, it appears the issue is caused by some system corruption. At this point, I suggest we perform an In-place Upgrade to repair the system. I would like to tell you that the In-place Upgrade will not affect settings like photos, movies, documents, etc. that are saved on the computer. However, it is recommended to first backup your important information and files to other partitions or other disks. Then please perform the following steps:
Step 1: Turn off Windows features before performing an In-place Upgrade
=======================================================
1. Click Start, and click Control Panel.
2. Click Classic View on the left pane, and double click Program and Features.
3. Click "Turn Windows features on or off on the left" pane.
4. In the Windows Features dialog box, uncheck all of the check boxes, and then click OK.
Note: If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Step 2: Perform In-place Upgrade
=========================
1. Insert the Windows 7 DVD in the computer's DVD drive.
2. Click Start and choose Computer.
3. Please find the "setup.exe" file in the DVD-ROM and double click it.
4. Click Install now.
5. When we are prompted to input the product key, please click Next without inputting any key. The setup wizard will prompt and ask if you agree to install Windows 7 without the key. Please choose to confirm.
6. When you reach the "Which type of installation do you want" screen, click Upgrade to upgrade the system files of Windows 7.
Note: While performing the In-place Upgrade, the system will restart automatically (several times) to merge the files and programs. Please leave the computer alone and do not configure it until In-place Upgrade is completed. The system will start Windows 7 once it is upgraded.
When the In-place Upgrade finishes please restart the computer and run Windows Update again. If anything is unclear, please don't hesitate to let me know. I am glad to be of assistance.
I look forward to hearing from you.
Best Regards,
Judy xxxx
<removed>@mssupport.microsoft.com
Microsoft Windows Update Support Professional
From: Scott Hill [mailto:<removed>@yahoo.co.uk]
Sent: Friday, May 14, 2010 9:28 PM
To: Judy xxxx (MS)
Subject: Re: [Bulk] RE: [Microsoft] Email Regarding Case ID <removed>
Hi Judy,
Thanks for the reply, however, that hasn't helped - the same three updates (KB980182, KB980302, and KB978262) all still fail to install.
What should I try next?
Thanks, in advance,
Scott Hill.
From: Judy xxxx (MS)
Sent: Friday, May 14, 2010 6:46 AM
To: Scott Hill
Subject: RE: [Bulk] RE: [Microsoft] Email Regarding Case ID <removed>
Dear Scott,
Thank you for prompt reply. I have received your attachment and I want to thank you for your time and kind cooperation on this case.
At this time, let’s refer to the following steps to troubleshoot the issue.
Step 1: Run Microsoft Fix It Tool 50202 to reset Windows Update components
==========================================================
1. Please download the tool from the following link:
http://go.microsoft.com/?linkid=9665683
2. When the file download window appears, please click "Save", and follow the directions to save it to your computer.
3. Locate the downloaded file and double click it to run the tool.
4. Follow the steps in the wizard. When you are prompted, please click to check the box before the Aggressive option.
5. After it is finished, please restart the computer.
Now try Windows Update to see if the issue has been resolved.
I appreciate your understanding that it may take some time to troubleshoot this issue. I truly hope the problem can be resolved by our mutual efforts. Thanks for your patience and cooperation.
I am looking forward to your reply.
Best Regards,
Judy xxxx
<removed>@mssupport.microsoft.com
Microsoft Windows Support Professional
From: Scott Hill [mailto:<removed>@yahoo.co.uk]
Sent: Tuesday, May 11, 2010 10:03 PM
To: Judy xxxx (MS)
Subject: Re: [Bulk] RE: [Microsoft] Email Regarding Case ID <removed>
Hi Judy,
Thank you for the reply.
However, manually installing the updates does not work either - please see attached screen-grabs.
What else can I try?
Thanks, in advance,
Scott.
From: Judy xxxx (MS)
Sent: Tuesday, May 11, 2010 6:55 AM
To: 'Scott Hill'
Subject: [Bulk] RE: [Microsoft] Email Regarding Case ID <removed>
Dear Scott,
Thank you for prompt reply. I want to thank you for your time and kind cooperation on this case.
At this point, I suggest we manually install these updates to test the issue:
1. Please visit the Microsoft Download Center: http://www.microsoft.com/downloads
2. Use the update's ID to search for the download link.
3. Download the update and save it (them) to the Desktop.
4. Please install it (them) and check the result again.
I appreciate your understanding that it may take some time to troubleshoot this issue. I truly hope the problem can be resolved by our mutual efforts. Thanks for your patience and cooperation.
I am looking forward to your reply.
Best Regards,
Judy xxxx
<removed>@mssupport.microsoft.com
Microsoft Windows Support Professional
From: Scott Hill [mailto:<removed>@yahoo.co.uk]
Sent: Friday, May 07, 2010 10:15 PM
To: Judy xxxx (MS)
Subject: Re: [Microsoft] Email Regarding Case ID <removed>
Hi Judy,
Thanks for your reply,
Unfortunately this hasn't totally solved the issue - now, although Windows Update 'completes', it reports that the following three updates have failed:
KB980182
KB980302
KB978262
I also tried the instructions you gave in your previous email again, just in case that made any difference, but it did not.
Is there a way to get these updates to work?
Thanks, in advance,
Scott.
Moderator note; personal e-mail and full name of third party edited as per forum rules
Scott

-- Part 2 of email conversation with Microsoft Windows Update Support follows --
From: Judy xxxx (MS)
Sent: Saturday, May 08, 2010 2:00 AM
To: 'Scott Hill'
Subject: RE: [Microsoft] Email Regarding Case ID <removed>
Dear Scott,
Thank you for prompt reply. I have received your attachment and I want to thank you for your time and kind cooperation on this case.
At this point, I suggest you try the system Update Readiness Tool via following step again:
1. Please download and run CheckSUR tool from the link below to your desktop, according to your System Type:
System Update Readiness Tool for Windows 7 32-bit
http://www.microsoft.com/downloads/details.aspx?FamilyId=44e15787-66b0-4e9c-9c3b-1fc9ea40f69f&displa...
System Update Readiness Tool for Windows 7 64-bit
http://www.microsoft.com/downloads/details.aspx?FamilyId=914fbc5b-1fba-4bae-a7c3-d2c47c6fcffc&displa...
2. Double click on the downloaded file to run the CheckSUR tool and restart the computer to check the results.
Note: This tool will need about 10~15 minutes to install. Your patience is highly appreciated. For more information, please refer to the following Microsoft Knowledge Base Article: http://support.microsoft.com/kb/947821/en-us.
I appreciate your understanding that it may take some time to troubleshoot this issue. I truly hope the problem can be resolved by our mutual efforts. Thanks for your patience and cooperation.
I am looking forward to your reply.
Best Regards,
Judy xxxx
<removed>@mssupport.microsoft.com
Microsoft Windows Support Professional
From: Scott Hill [mailto:<removed>@yahoo.co.uk]
Sent: Wednesday, May 05, 2010 5:12 AM
To: Judy xxxx (MS)
Subject: Re: [Microsoft] Email Regarding Case ID <removed>
Hi Judy,
Thank you for your reply.
I think you may have slightly misunderstood the issue - it is not that the KB978262 does not download, nor is it that the update process completes and says that KB978262 hasn't been installed correctly.
KB978262 downloads OK, and it start installing, it just never completes installing and Windows Update just sits there, not getting any further (see screenshot in attached zip file).
Also, I had already tried everything you suggested, but tried them all again - it still fails to install.
I have, as requested, attached a zip file containing a screenshot, system info and windows update log.
Thanks in advance,
Scott Hill.
From: Judy xxxx (MS)
Sent: Wednesday, May 05, 2010 3:06 AM
To: '@yahoo.co.uk'
Subject: [Microsoft] Email Regarding Case ID <removed>
Dear Scott,
Thank you for contacting Microsoft Windows Update Support. My name is Judy, and I am glad to work with you. For your reference, the case ID for this service request is <removed>. You can contact me directly by sending an email to @mssupport.microsoft.com with the case ID in the subject line.
From the case log, I understand that you can not obtain the update KB978262. If there has been any misunderstanding, please let me know.
I fully understand the inconvenience you have experienced. We will work together to resolve this issue through the course of the case.
This issue can be caused by one of the following factors:
1. The Windows Update service has been stopped.
2. Corrupted Windows Update Temporary folder.
In order to narrow down the cause of this issue and resolve it, please refer to the following steps. After finishing each step, please check the result again on the Windows Update website.
NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that we are disabling these programs only for the purpose of troubleshooting and we can re-enable these programs after we finish troubleshooting.
Step 1: Clean boot
========================
This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:
1. Click the "Start" Button, type "msconfig" in the search bar and press Enter.
Note: Please click the Continue if the "User Account Control" window pops up.
2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3. Click the "Startup" tab, click "Disable All" and click "OK".
Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System"
4. Test if we can update the system in Clean Boot.
Note 1: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We may still manually run these programs later.
Note 2: We can check on Normal Startup in the General tab to roll back to Normal Mode after we get this issue resolved.
Step 2: Rename the Windows Update Softwaredistribution folder
================================================
1. Click "Start", in "Start Search" item, type: "notepad" (without quotes) and press Enter.
2. Copy the following commands and then paste them into the opened Notepad window:
net stop wuauserv
net stop CryptSvc
ren %windir%\system32\catroot2 catroot2.old
ren %windir%\SoftwareDistribution sold.old
net start CryptSvc
net start wuauserv
3. After pasting the above commands, please close the Notepad window. Choose "Save" when you are prompted to save the file. Type "rename.bat" as the file name and choose Desktop from the left panel as the location.
4. Refer to the Desktop and right click the rename.bat file, then choose "Run as administrator".
5. You will see a DOS-like window processing.
Please test the issue again and let me know the result. If the issue persists, I will help you check the Internet Connection in our next communication. To clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
How to capture a screenshot
======================
1. Press the Print Screen key (PrtScn) on your keyboard.
2. Click the "Start" Button, type "mspaint" in the Search Bar and Press Enter.
3. In the Paint program, click the "Edit" menu, click "Paste". Then click the "File" menu, and click "Save".
4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".
5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click "Desktop" on the left pane and then click "Save".
Please send this saved JPEG file to my email account at <removed>@mssupport.microsoft.com
How to collect the System Information
=============================
The System Information can provide us with more information about the current status of the system. I would like to check it for you. Please send it to me using the following steps:
1. Click the "Start" Button, type "MSINFO32" in the Search Bar and press Enter to start System Information.
2. On the popup window, on the menu bar, click "File", and click "Save", type a file name and then choose NFO as "Save as type", click "Desktop" on the left pane, and click Save.
Please send it as an attachment to <removed>@mssupport.microsoft.com. If the file is too large to be sent, please right-click on the exported file, choose "Send To" -> "Compressed (zipped) Folder", and then send the zip file to <removed>@mssupport.microsoft.com for further research.
How to collect the WindowsUpdate.log file
================================
1. Click the "Start" Button, type "WindowsUpdate.log" (without the quotes) in the Search Bar and Press Enter. We will see a file named "WindowsUpdate.log"
2. Now click on the "File" menu and then click on the "Save As".
3. From the left panel, click "Desktop" and click the Save button.
The file will be saved to your Desktop. Please send the file as an attachment in an email to <removed>@mssupport.microsoft.com.
Note: When attaching files to emails, the process will vary depending on the email application being used. While you are composing the email, most applications will provide you with either an "Attach" button or Paper Clip Icon to click in order to attach a file. After clicking this button/icon you must browse to the file you wish to attach and select it by either double clicking it or clicking it once and then clicking on the "Attach" button.
Please try my suggestion and let me know the results at your earliest convenience. If you have any other questions, please do not hesitate to let me know.
I am standing by for your response.
Best Regards,
Judy xxxx
<removed>@mssupport.microsoft.com
Microsoft Windows Update Support Professional
Very satisfied customers are my top priority. Please let either myself or my manager know what you think of the level of service provided. You can send feedback directly to my manager, Joshua Chen at <removed>@mssupport.microsoft.com
Bing.com was designed to help you overcome search overload and make faster, more informed decisions when searching online. Try Bing now at http://www.bing.com
Moderator note; personal e-mail and full name of third party edited as per forum rules
Scott

Drivers Failing to Install

I own an HP G62 Notebook PC, and my warrenty expires in 4 days. Iv'e had this problem for awhile but it hasn't affected me too much. The problem is that my USB controllers can't install properly. When I plug in a flash driver it will show that it is installing the device, but then will say failed to install. It will reconise the flash driver as a "Flash Disk". When my computer starts up it will try to install my Universial Serial Bus Controllers but all of them fail to install.
I have attempted to install the drivers manually off the website but it will say " An error occured while trying to install", it will say the same when i attempt to update the devices from the Device Manager. The thing is I use a pen tablet (mostly as a mouse) for my computer. When I plug it in it will say failed to install but the tablet will work fine. Other than that other devices like flash drives and printers fail to install. And the drivers encounter errors every time I try to install.
So my question. Do you think this is a problem with my motherboard? Because if it is I would have to make sure to get it replaced before my warrenty runs out on the 23rd. Or is there a way to fix this? In the Device Manager there is no yellow triangle that pops up next to the USB controllers. There is only one next to the Microsoft Virual WiFi Miniport Adapter_01, which I don't think is in the way of the problem.

New Information:
A Flash Drive that I use to use on my laptop works fine. But any other flash drives such as ones from other people and ones not used before will not install.

SCCM 2007 agent fails top install...

Hello,
The installation on two clients from 3 are failing with the following:
No client is currently installed. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
Installing version 4.00.6487.2000 of the client with product code {2609EDF1-34C4-4B03-B634-55F3B3BC4931} ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
MSI PROPERTIES are CCMHTTPPORT="80" CCMHTTPSPORT="443" INSTALL=ALL ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
There are no certificate(s) that meet the criteria. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
Failed in GetCertificate(...): 0x80040281
ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
File 'C:\Windows\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi' doesn't have a valid digital signature. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
A Fallback Status Point has not been specified. Message with STATEID='316' will not be sent. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
Why these agents are suddenly failing to install as more than 1,000 succeeded..
Same OU as others
Same Subnet as others
Thanks,
Dom
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

The top listed error message are meaningless and not fatal.
Note that posting a couple of out of context messages is completely meaningless though. Please post the entire relevant, unedited snippets of the ccmsetup.log file.
Jason | http://blog.configmgrftw.com | @jasonsandys
Hello,
Here the complete ccmsetup.log
==========[ ccmsetup started in process 6456 ]========== ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
Version: 4.0.6221.1000 ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
Command line parameters for ccmsetup have been specified. No registry lookup for command line parameters is required. ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
Command line: "C:\Windows\ccmsetup\ccmsetup.exe" /runservice /mp:configmgrsrv.ad ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
CCMHTTPPORT: 80 ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
CCMHTTPSPORT: 443 ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
CCMHTTPSSTATE: 2147483648 ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
CCMHTTPSCERTNAME: ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
FSP: ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
Config file: ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
Retry time: 10 minute(s) ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
MSI log file: ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
MSI properties: CCMHTTPPORT="80" CCMHTTPSPORT="443" ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
Source List: ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
MPs: ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
configmgrsrv.ad ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
Updated security on object C:\Windows\ccmsetup\. ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
A Fallback Status Point has not been specified. Message with STATEID='100' will not be sent. ccmsetup 11/3/2014 1:38:34 PM 6976 (0x1B40)
Running as user "SYSTEM" ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Detected 253651 MB free disk space on system drive. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
DetectWindowsEmbeddedFBWF() Detecting OS Version ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Client OS is not Windows XP Embedded ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Ccmsetup is being restarted due to an administrative action. Installation files will be reset and downloaded again. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Deleted file C:\Windows\ccmsetup\client.msi ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Successfully ran BITS check. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
SSL Registry key Software\Microsoft\CCM not found, assuming Client SSL is disabled. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Certificate doesn't have EKU, meaning good for all usages. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Verified file 'C:\Windows\ccmsetup\ccmsetup.cab' is MS signed. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Successfully extracted manifest file C:\Windows\ccmsetup\ccmsetup.xml from file C:\Windows\ccmsetup\ccmsetup.cab. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Loading manifest file: C:\Windows\ccmsetup\ccmsetup.xml ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Successfully loaded ccmsetup manifest file. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Couldn't get directory list for directory 'http://configmgrsrv.ad/CCM_Client/ClientPatch'. This directory may not exist. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Adding file 'http://configmgrsrv.ad:80/CCM_Client/x64/WindowsUpdateAgent30-x64.exe' to BITS job, saving as 'C:\Windows\ccmsetup\WindowsUpdateAgent30-x64.exe'. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Adding file 'http://configmgrsrv.ad:80/CCM_Client/i386/client.msi' to BITS job, saving as 'C:\Windows\ccmsetup\client.msi'. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Couldn't get directory list for directory 'http://configmgrsrv.ad/CCM_Client/i386/00000409'. This directory may not exist. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Starting BITS download for client deployment files. ccmsetup 11/3/2014 1:38:34 PM 6980 (0x1B44)
Successfully completed BITS download for client deployment files. ccmsetup 11/3/2014 1:38:35 PM 6980 (0x1B44)
Successfully downloaded client files via BITS. ccmsetup 11/3/2014 1:38:35 PM 6980 (0x1B44)
Updated security on object C:\Windows\ccmsetup\. ccmsetup 11/3/2014 1:38:35 PM 6980 (0x1B44)
Certificate doesn't have EKU, meaning good for all usages. ccmsetup 11/3/2014 1:38:35 PM 6980 (0x1B44)
Certificate doesn't have EKU, meaning good for all usages. ccmsetup 11/3/2014 1:38:35 PM 6980 (0x1B44)
Verified file 'C:\Windows\ccmsetup\WindowsUpdateAgent30-x64.exe' is MS signed. ccmsetup 11/3/2014 1:38:35 PM 6980 (0x1B44)
Installing file 'C:\Windows\ccmsetup\WindowsUpdateAgent30-x64.exe' with options '/quiet /norestart'. ccmsetup 11/3/2014 1:38:35 PM 6980 (0x1B44)
File 'C:\Windows\ccmsetup\WindowsUpdateAgent30-x64.exe' returned exit code 775. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
Finished installing file 'C:\Windows\ccmsetup\WindowsUpdateAgent30-x64.exe'. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
An MP does not exist on this machine. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
No client is currently installed. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
Installing version 4.00.6487.2000 of the client with product code {2609EDF1-34C4-4B03-B634-55F3B3BC4931} ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
MSI PROPERTIES are CCMHTTPPORT="80" CCMHTTPSPORT="443" INSTALL=ALL ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
There are no certificate(s) that meet the criteria. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
Failed in GetCertificate(...): 0x80040281
ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
File 'C:\Windows\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi' doesn't have a valid digital signature. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
A Fallback Status Point has not been specified. Message with STATEID='316' will not be sent. ccmsetup 11/3/2014 1:38:39 PM 6980 (0x1B44)
Thanks,
Dom
System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

Updates failing to install

I have 7 VM's running on Hyper-V and all of them fail to install updates, all running Server 2012's. Updates seem to be installing fine, until the reboot and the dreaded "Failed to install updates - Reverting" screen. I've tried the DISM commands
with no luck. I did not try installing these updates individually yet, should I?
Thanks for any input.

Hi,
Thanks for your feedback and glad to hear that the issue was solved.
Regards.
Vivian Wang

WLAN driver fails to install on G580 Windows 7 x64 with error "BCM4313: Can not find setup file"

Summary:
I have installed Windows 7 Ultimate x64 on my G580. Everything is working fine except the WLAN driver fails to install with the error "BCM4313: Can not find setup file".
Details:
I bought lenovo G580 with Windows 8. Since my parents are not comfortable with the learning curve of Win 8, I successfully downgraded to Windows 7 Ultimate x64. Everything is working fine but my WLAN card is not recognized because of lack of driver.
The lenovo parts look-up page says I have broadcom WLAN card - CBT BCM4313 MOW HMC WLAN
I looked at lenovo driver downloads site and tried following driver files for Windows 7 and both of them failed to install with the following error. I tried installing other WLAN drivers also but they won't even install as required hardward is not there.
Error - "BCM4313: Can not find setup file"
Drivers Tried:
- http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS028105
- http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS028208
Any help about how to get past this error will be appreciated. The previous Widnows verison (Windows 8) is still on my hard-drive as windows.old folder. Let me know if I can copy a specific file from there.
Thank you.
BJS
Solved!
Go to Solution.

Download this driver bcm4313
Start setup and extract the files.After that go to star menu/control panel/system/device manager.There you probably find out that network adapter driver is missing.Choose it and click with right mb for drop menu to show up.Select properties then Driver/Update Drivers...Select to load driver from computer hard drive and choose the path where extract files is.Default path is main partion C: and search for directory named Driver.
And yes...you get "Can not find setup file" error but dont worry.Files needed to instal driver are extract fine.

I have my ipad notes linked to gmail and suddenly disappeared when I put the sim card into a new iphone, the funny thing is that almost all disappeared except 4 and with different dates up to two years. Why did this happen? No way to recover them?

I have my ipad notes linked to gmail and suddenly disappeared when I put the sim card into a new iphone, the funny thing is that almost all disappeared except 4 and with different dates up to two years. Why did this happen? No way to recover them?

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

Why do almost all themes fail to install in my v24?

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