Why do BT keep slowing down my broadband?

I am currently getting 232kbps download speed! For £15.99 a month! The engineer who came the last time this happened said that the exchange monitor and alter your profile constantly. Well they've done it again. This is really taking the micky. I had to sign up with BT when I moved here and also sign up for 18 months. It is a total rip off. I was promised a call at 8.30 this morning and it is now 9.30.
How about I monitor BT's performance and adjust my payments accordingly?
THere is nothing wrong with my equipment and my line is capable of 3.2mb.
WHY do BT do this? Do they only do it to people who are tied into long contracts and cant do anything about it?

Hi thanks for your response.
The BT engineer who last came reset our password so I had to reset the hub. We do not switch the thing off ever, and he told us not to.
Here are the settings:
Line state
Connected
Connection time
0 days, 0:58:02
Downstream
1,472 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
12.3 dB / 15.0 dB
Line attenuation (Down/Up)
57.0 dB / 31.5 dB
Output power (Down/Up)
17.4 dBm / 11.9 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
9
Loss of Power (Local)
0
FEC Errors (Down/Up)
45288 / 0
CRC Errors (Down/Up)
74 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
125

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    I started having this problem about 2 weeks ago. Everything was working fine, then out of nowhere, my macbook froze. I waited for about 10 minutes, then I turned it off. When I turned the computer back on, it was EXTREMELY slow. It took 15 minutes just to boot, and after that, even when i just moved the cursor, the rainbow wheel would appear and keep spining for 20 minutes. It was impossible to do anything. So I decided to restore the hard drive from a backup I had. After I did that, it worked fine for a couple hours, then the same thing happened. Then I did some research and concluded that my hard drive was dying, so I got a new one, restored it from my backup and replaced my old hard drive. But after a few hours same thing happened again.
    So I know the problem is not related to the hard drive. Also, I everything seems to work fine when I boot from an external hard drive. Only when I replace and boot from the internal hard drive connection, the slow down occurs and eventually gets to a point where I can't do anything with my computer. Sometimes I can repair it using the disk utility and diskwarrior, but it doesn't last long, eventually it starts slowing down again and then the same thing happens. The operating system doesn't make any difference either. It happens both with Leopard and Snow Leopard.
    I'd appreciate it if anyone knows what would be causing this problem.
    Thank you.

    How much free space on the drive?
    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 15% free disk space.
    I have more than 50% free disk space. I did have some slowing down problems before because of disk space, but this time it's different. It's not a regular kind of slowin down, it slows down so much that it becomes imposible to do anything. Even when I just move the cursor, rainbow wheel appears and doesn't go away for 10 minutes.
    But thank you anyway.

  • New Time Capsule 2nd generation keeps slowing down internet. Firmware 7.6.3

    Both ethernet and wireless connections, my time capsul ( 2nd gen, 7.6.3) slows down to 20 Mbits after a day or so. I then plug the Modem directly into my laptop, and the speed is 90+ Mbits. I then remove the cable and plug it back into the TC, and the speed jumps back up to 60+ Mbits. 24 hours later, I am back down to 20 Mbts. Ideas anyone? How to I get closer to the 90 Mbits?  I'd even be happy with the 60+ Mbits, but why the contant drop down to 20?

    The OP does not have a modem router so this advice doesn't apply.

  • Macbook pro keeps slowing down

    My Macbook pro had been playing up lately.  Looking at the activity monitor the Memory Pressure keeps going to red and slowing the computer down. A Safari Web
    Content process keeps opening up and causes it to use up all the RAM, slow down and a few times caused it to crash. The process is https://autotrader.portal.com. How can i stop this from running? Every time it opens up by itself I have to force quit it to stop it slowing up and freezing.

    Remove all references to the site in your Reading List and in Top Sites.

  • Why have outgoing emails slowed down

    Hi, over the last 5 weeks I and my colleagues have found that sending emails, whether by Entourage or Mail, has slowed down to a snails pace. We have checked out potential problems with our ISP and checked Broadband speed. Our ISP has indicated that they have had other clients calling them to discuss the same thing. We have not changed any system preferences on any machine so cannot understand it. We ran a speed test comparision between a Windows PC and one of the Mac. The PC took 45 seconds to send an email with 3.5mb attachment. The Mac sent the very same email in 3.5 minutes using Entourage and 5 minutes using Mail.
    Has anyone experienced a similar situation. If so have you been able to resolve the problem. If you have I woud be very grateful for any advice in resolving this very frustrating problem.
    Thanks in advance for your help.

    You're describing a network problem, not a Mac problem.

  • Why does project save slow down over duration of project life?

    I notice when I'm editing in a project in Premiere Pro CC, the auto save or even if I just save, the save slows down over time. You can slowly see the save bar going slower and slower over time.  Even if I don't add any new media or import different files the save still goes a lot slower overtime. Sometimes the save bar will hang at a certain point for 20 secs or so and then continue. I understand if I add more media, files, pics, music etc... the save will take longer. But why does it do this if I'm just editing with some effects? Is it something to do with the cache folder getting too large or that I have too many auto saves? Should I clean out these folders? Also if it hangs at one spot for 10 secs or so is it because there is a corrupt file somewhere?
    I just find this very frustrating if you are saving every 5 mins and you have to wait for 30 secs for a save.
    My specs: Mac Pro 2009
    Processor  2 x 2.26 GHz Quad-Core Intel Xeon
    Memory  32 GB 1066 MHz DDR3 ECC
    Graphics  NVIDIA GeForce GTX 680 2048 MB
    Startup disk SSD

    I can answer some parts:
    The auto save works as a five project silo.  Once the list gets to 5 saves, it starts to write over.  Also the auto-save only saves the project--no assets, no renders, thus the file is relatively small.
    applying aneffect (filters transitions, etc) causes the program to create a new file as Premiere does not modfy the original asset.  The more effects that are used, the more files that are created.  When you finally export, the AME creates a single file, once again, not affecting the original assets.

  • Why Does My Mouse Slow Down?

    Lifetime Windows user recently switched to Mac. I plugged in a USB mouse and as I get close to whatever I am looking to click on and naturally slow down, the cursor slows down exponentially. I read something about this being how macs are, but want to verify that and see what can be done about turning that off if it is the case. It is just awful in my opinion.

    Trey B wrote:
    So you can minimize LabVIEW 8.5 and the speed returns to normal?  What operating system are you using?
    Yes, if I minimize LabVIEW (or switch to another program), my mouse speed returns to normal.  I'm running Windows XP w/ SP2, and using a Logitech Trackman Wheel.
    Marc A wrote:
    I noticed this once with Google Earth. Turns out my mouse drivers were set to disable acceleration in games. This slowed the mouse down when Google Earth was in focus. I'm not sure if any drivers treat LabVIEW as a game, but it's worth a look.
    Your fix worked for me.  I turned off the "Disable Acceleration in Games" setting and it worked great.  I don't program at home, so it's not an issue for me, but I imagine this could be an annoyance for anybody out there that also does any gaming.  Just an idea for NI.

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