Why do creative cloud up-dates create so many problems lately?

I just got over a fix by Adobe tech personnel in reference to the latest Light Room update, and now I experience another glitch.
I un-installed CC after CC 2014 had installed; one Gig hard drive space less and no problems with outdated plug ins. Now, trying to open Bridge from File> Browse in Bridge...., opens up the Creative Cloud Desktop Panel, but not Bridge. Going through several un-install, re-install and update processes did not help. This is not a major problem, just pin Bridge to the task bar, but every time some Creative Cloud up-date comes along, I, and most of my photography pals, have a frustrating time to get there tools of trade, working again.

I've had some similar issues. I signed up for iTunes Match when I was at work (used LogMeIn to run my Mac at home) and let it start its matching. It was still running when I got home (about 5 hours later). It matched about half of my 6400 songs and was in the process of uploading the rest.
When it finally completed, I had a couple of hundred songs that had an "error" and it didn't upload. No reason for the error, though. I made a smart playlist of all my music and selected all items where iCloud status WAS NOT uploaded, matched or purchased. So all that was left were items that were not eligible, duplicates and the "errors". I selected all the error songs, right-clicked and selected add to iCloud. It put most of the error files up to the cloud and I did the same thing this morning and it finished the rest. I have a feeling the errors were caused by the servers getting overloaded.
I did have those weird problems where all songs except for 1 or 2 for a number of albums were matched and those couple had to be uploaded. Then there were whole albums (mainstream stuff) that were not matched at all and had to be uploaded.
I still have some odd issues with my iPhone where I have some duplicate songs scattered around, not all of my playlists are listed and it looks like it kept all the music on my phone after switching to iTunes Match. I got the prompt that said it would replace my library.
It did wipe out the music on my iPad 2, though.
Hopefully they'll get this straightened out soon.

Similar Messages

Why is creative cloud update failing to install?

I can not use my creative cloud because it keeps trying to install an update and fails. How do I solve this?

I hope I hqad the right fault, please let me know if not.
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x1608
Starttijd van toepassing met fout: 0x01d07e9d4b208f25
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
Rapport-id: 899e5f6e-ea90-11e4-9933-90fba63425e0
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x1210
Starttijd van toepassing met fout: 0x01d07e9ceda6f7c2
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0x6f0
Starttijd van toepassing met fout: 0x01d07e9c70de8b54
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
De sessie ReadyBoot is beëindigd door de volgende fout: 0xC0000188
Tis is earlier:
De maximale bestandsgrootte voor de sessie ReadyBoot is bereikt. Het is
daardoor mogelijk dat gebeurtenissen verloren gaan (niet worden
geregistreerd) in het bestand C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl.
De maximale bestandsgrootte is momenteel ingesteld op 20971520 bytes.
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0xf98
Starttijd van toepassing met fout: 0x01d07e97f6a03cb9
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
This is earlier:
Naam van toepassing met fout: Creative Cloud.exe, versie: 3.0.0.74,
tijdstempel: 0x553504a0
Naam van module met fout: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00000000
Id van proces met fout: 0xcc8
Starttijd van toepassing met fout: 0x01d07e979229c174
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Adobe Creative
Cloud\ACC\Creative Cloud.exe
Pad naar module met fout: unknown
Do you need more? Please tell me.
I hope you can understand. It's Dutch.
2015-04-24 18:58 GMT+02:00 Brucgovn <[email protected]>:
Why is creative cloud update failing to install? created by Brucgovn
<https://forums.adobe.com/people/Brucgovn> in *Creative Cloud Download &
Install* - View the full discussion
<https://forums.adobe.com/message/7475697#7475697>

Why does Creative Cloud tell me continuously that I'm signed out?

Why does Creative Cloud continuously tell me that I'm signed out?

Hi fionadesign,
Please refer to the following thread where this issue stands resolved:
"You've been signed out" error every time I try to sign into Creative Cloud desktop application.
Regards,
Sheena

Why is Creative Cloud blank when I open it and now it disappears from my desktop and taskbar?

Why is Creative Cloud blank when I try to open it and now it disappears from my desktop and taskbar?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may also help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Why my creative cloud icon disappear and stopped working when downloading software?

Why my creative cloud icon disappear and stopped working when downloading software?

You can try this step :
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
https://forums.adobe.com/message/5484303#5484303#5484303
Regards
Rajshree

Why does creative cloud is still asking serial number after i purchase and it wouldn't let me use it anymore because my trial is over need help NOW PLZ

why does creative cloud is still asking serial number after i purchase and it wouldn't let me use it anymore because my trial is over need help NOW PLZ

Hi There,
Kindly try the following steps:
Sign out and sign in to Creative Cloud app: Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
Thanks.
Atul Saini

Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged

Creative Cloud will not run without throwing up a window "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud". I download the app and run the installer, and it simply throws up the same window over again... "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud". I'm stuck in a loop! Can someone help me urgently please? I'm on system 10.9.5

Hi tiff_meek,
You can try the steps:
For Mac
Go to Applications-->Utilities-->Adobe Installers.
Uninstall Adobe Creative Cloud.
** If it says application is running in the background then open Activity Monitor and close the process of Creative cloud.
Once the creative cloud is uninstalled then follow the below mentioned steps:
Please go to Library
    1. Click on Finder then Click on Go and Go to folder
    2. Type /Library and click on Go
    3. Go to Application Support and Adobe and then delete OOBE folder.
    4. Redo Step 1
    5. Type ~/Library and click on Go
    6. Go to Application Support and Adobe and then delete OOBE folder.
    7. Go to https://creative.adobe.com/products/creative-cloud?promoid=KLYVF
Download Adobe Creative cloud, Install it.
If the above steps do not work. Try enabling root user account and then try to open Adobe Creative cloud.
Enable root user: Enabling and using the "root" user in Mac OS X
Thanks,
Nikhil Gupta

When I tried to open PS CC2014, it flashed a bit then quit, same with DW and INDD ... I also got this error message: Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the C

This morning when I tried to open my CC2014 Photoshop, it started to open, then quit suddenly. Same with Dreamweaver and InDesign. I am a professional and do not have the time to screw around with this. When I tried to run CC app, I get an error that says "Adobe creative cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from 'http://www.adobe.com/go/adobecreativecloudapp'." I did so and tried to run the app and got the same error. I tried the cleaner and it removed all of my apps, then I tried to install again, and got the same error. I am getting desperate now, I have clients waiting for their projects. I need help, please.

Allisonf55952352 have you utilized the steps listed in Error: "Failed to install" | Creative Cloud Desktop to resolve the current error? If not do you have any questions regarding the steps listed with the document?

It locked the different email in Creative Cloud, how can i fix this problem, thx!

I've applied Adobe a/c and rent the PS and LR for my desktop, but when i do it the same way in my notebook, it locked the different email in Creative Cloud, how can i fix this problem, thx!

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-wrong email https://forums.adobe.com/thread/1446019

Why does apple release seri in beta with many problems

why does apple release seri in beta with many problems

terryfromprescott wrote:
why does apple release seri in beta with many problems
That is the point of a beta version.
Software in the beta phase will generally have many more bugs in it than completed software, as well as speed/performance issues. The focus of beta testing is reducing impacts to users, often incorporating usability testing. "
http://en.wikipedia.org/wiki/Beta_version#Beta

When using Creative Cloud Library assets created in Illustrator why are the naming conventions I use not being pulled over into the Photoshop layers?

I create the Creative Cloud Library asset in illustrator and give it a name such as "camera-icon". It shows up in my Creative Cloud Library pane in Photoshop as "camera-icon". When I use that asset in Photoshop the layer is randomly named "a56bd81d-d81f-4815-82b3-5795d410b527". Why is this happening? Shouldn't that layer resolve the name back to "camera-icon" so that when I extract files for use in my application the naming convention is correct. Right now I have to manually rename that layer again. Is this a bug or have I just not done something correctly?

I think you have pasted the entire crash log. In case of such issues in future, please paste the error screenshot.
Seems to be a permission issue. Lets follow the below suggestions:
Solution 1: Rename the following folders on your machine:
'/Library/ColorSync/Profiles/Profiles'
'/Library/ColorSync/Profiles/Recommended'
Solution 2: Rename the following files:
'/Library/Application Support/Adobe/caps/Media_db.db'
'/Library/Application Support/Adobe/caps/pdb.db'
Make sure you dont touch caps.db under the same folder. Now run the installer again. Let me know if you need more help.
Solution 3:
Please Run following commands on terminal on the machine (this will remove the corrupt fonts and should allow you to run the installer successfully) -
sudo mv "/Library/Fonts/ACaslonPro-Bold.otf" /tmp/
sudo mv "/Library/Application Support/Adobe/SavedFonts/current/AdobeArabic-Bold.otf" /tmp/
sudo mv "/Library/Application Support/Adobe/HelpCfg/de_DE/goURL_lr_photoshop_de.csv" /tmp/
Please feel free to respond to this thread if you have any questions about the steps listed within the document. If you could also respond with the specific error message you receive, It would be appreciated.

I just purchased a Mac desktop computer and I keep getting an error message that creative cloud can not create library/application/support. Why is this happening and how can it be fixed?

And adobe core sync error message as well.

Laquisham83660229 are you logged in under an administrator account? If so then please see Creative Cloud Help | Download, install, update, or uninstall apps for information on how to install the Creative Cloud Desktop application. You are welcome to update this discussion if you have any questions regarding the steps listed in the document or receive any additional errors.

CS6 Perpetual License Only - so why a Creative Cloud Directory

As the title mentions I am running CS6 with a perpetual license. Have never signed up for the CC version or any other product.
So was a little surprised when trolling through my directories - bored sitting on a conference call - I discovered a Creative Cloud directory in the x86 file structure for Photoshop CS6. The directory is empty and it has the creation date of the last CS6 update. Now I did have problems getting the update installed took multiple tries and really not convinced it really took - but it works fine after a manual download. The thought that ran through my mind was the Adobe Installation Manager was messed up (not the first time) and really was trying to install the a CC version update. Hence the Creative Cloud Directory. So is the normal?
By the way the Creative Cloud directory does not show up in the x64 bit version
mike

You could be right - and if that is the case raises more questions and an ethics concern.
The question would be - why only the x86 version and not the x64 version - which leads me down the path to believe that the Adobe Installation Manager is the culprit.
But if true that the versions of CS6 and the Cloud version are the same with not only features being unlocked by the product key but also bug fixes - and this could lead one to believe that Adobe was using bug fixes as well as new features as an incentive to move to their subscription model - while new features are an OK incentive - bug resolution, in my mind, is not an ethical way of doing business, and I am sure Adobe's Cloud plan would not stoop that low

Why is Creative Cloud showing applications that are not installed?

For some reason Creative Cloud is showing applications that I don't have installed as installed (see below).
I posted the VERY frustrated question of "why won't Creative Cloud uninstall?" and was met with NOTHING useful, and ended up having to
"manually uninstall" (delete the program folders) all of the programs I didn't want including CC, which I then re-installed.
The programs that I don't have installed below are: inDesignCC, PhotoshopCC, IllustratorCC, InCopyCC, and Bridge.
I was able to run the Adobe Cleaner on Indesign CC and Bridge, but nothing else.
Does anyone know why I can't get rid of the rest?

CC desktop lists applications as "Up to Date" when not installed

Wow, why does Creative Cloud suck so bad?   Why are there no FAQs in the Creative Cloud FAQ?

I am new to Creative Cloud.   I found some PSD event poster templates on line and I would like to be able to download some of these templates to create event posters.   I have modest goals.
1) I found a link on the Adobe site for $9.99 monthly fee for photoshop + lightroom.   ok, seems reasonable to spend $10 for a month to see how it goes, I think
2) Once I get my CC account set up, there is no upgrade option or the $10 / month deal... only options are more expensive than $10 / month... but I can try it free for some time... ok I'll do that. Hopefully, I will be able to do what I want to do with the free services?
3) Install create cloud app on my computer
4) click on install photoshop...   after 20 minutes only 3% downloaded.   darn!   Looks like I am not going to be creating any flyers tonight!
5)   Is there something wrong?   Maybe I have done something stupid (I mean besides signing up for CC)... lemme check the Creative Cloud FAQ.   Oh!   There are no questions in the Creative Cloud FAQ.   Excellent...
It takes a special kind of talent to transform a potential customer who knows nothing about a product and turn that customer into a hater in one evening.
I just want to say congrats!

That's the page from which I started this troubled journey. I clicked on "purchase" and since I didn't have an account yet, it took me off to some other page to create an account, verify my email and all of that and then finally to a blank page... seemed like there was some delay from the time I created the account until the account became useable.   In the meantime I was continuously directed to a blank page every time I tried to log in.   After some time I was able to look at upgrade options, but the $10 offer was not one of my options.   Now, if I go back to the original page which had the $10 option and click on purchase, it seems like it is giving me the option to purchase.   The whole process seems very poorly designed and poorly executed.   Does the software work any better?
In any case, what I am looking to do is download some of the cheap or low cost event poster templates on the internet and edit them to create my own event posters.    I am not sure which Adobe application I need to do this.
Here is an example of the template
thanks,
David

Why do creative cloud up-dates create so many problems lately?

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