Why do I cannot use facetime

I tried to use facetime connect to my girl friend in Thailand (she also use macBook pro 2011 model). Every time I called, my girl friend clicked accept and it end up with connecting. We have tried to wait for 3 minutes but there was nothing more than connecting.

I had this problem too, and found out that the issue was with my router.  Apple posted an article regarding this issue.  I have tried many other routers and they all just work, but the 1st one I tried gave me much grief connecting.  The apple support article can be found here: http://support.apple.com/kb/HT4245

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    I cannot using Facetime anymore from yesterday, I can dail number to the other one, and they can receive the singal, but when we connecting the facetime failed.

    Hey Cyndi_bian!
    Here is an article for you that will help you troubleshoot this FaceTime issue:
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    http://support.apple.com/kb/ts3367
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

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  • I cannot use facetime anymore on one of my iphones (IOS7)

    I upgraded my 2 Iphones with IOS7. Since then, I cannot use facetime anymore with one of the iphones. My other iphone as well as my ipad did not have any issue with the upgrade. I really need face time for both phones.

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  • Why I cannot use FaceTime audio?

    I bought my iPhone 5 in China, where the FaceTime audio is banned. But now I stay in the United States, I still cannot use this great function. I don't understand why? Is there anyone who fixes this problem? Could you please do me a favor? Thank you.

    I had this problem too, and found out that the issue was with my router.  Apple posted an article regarding this issue.  I have tried many other routers and they all just work, but the 1st one I tried gave me much grief connecting.  The apple support article can be found here: http://support.apple.com/kb/HT4245

  • I cannot use facetime on my iMac

    Everytime that I try to use FaceTime, it tells me the person that I'm trying to call is not available. My Daughter can call me but I cannot call her. I'm trying to call her using her e-mail address, the same way that she contacted me. I'm totalally at a loss, as to why this is happening
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    Big Louie

    Hi there,
    You may find the troubleshooting steps in the article below helpful.
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    http://support.apple.com/kb/ts4185
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  • Why can't I use FaceTime on my iPhone 3S?

    iPhone 2, 3 and 3S users should be able to use FaceTime just like Skype. Is there any way to activate FaceTime on my iPhone 3S running iOS 5.0.1?

    JuanDiC wrote:
    Well, I just thought it could work like Skype or Tango, I use them happily on my iPhone 3S using the rear camera. Also, I've tried FaceTime on my friend's iPod Touch 4 and it has an option to use the rear camera (Again, like Skype). Why not release an update with that? I think is a good idea. Anyways, thanks!
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  • Why can't I use facetime on 3G ?

    Hello guys,
    U know, facetime is really amzaing...
    But only wifi....
    Why can't I use that on 3G ?
    Anybody knows that ?
    Regards,

    http://developer.apple.com/wwdc/
    You are not talking to Apple here... we are all just users like you and have no inside knowledge of why FT is not operable over 3G, except for what Apple has said about the subject. I suspect it's a bandwidth issue.

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    I have been using my iPad to FaceTime. She. I got my new phone I started using facetime on that also. Now I can't get my calls to connect on my iPad. I have tried changing my settings so that only when you call using my email on my iPad and my phone number on my phone and selecting both on both devices and still no help.  What should my setting be on for my iPad and my phone so I can FaceTime on either one?

    Yes.  You are being paranoid.
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    You cannot delete or add the app store.
    It was likely on another page, in a folder or you have restrictions set.
    Don't know what "can't download anything " means.

  • Since uploading OS 5, cannot use Facetime on my iPad due to "address already in use."  Any ideas

    I uploaded iOS5 and now cannot use my Facetime on my iPad.  It says, Unable to verify email because it is already in use.  Any ideas of what I should try to do next?

    I uploaded iOS5 and now cannot use my Facetime on my iPad.  It says, Unable to verify email because it is already in use.  Any ideas of what I should try to do next?

  • Why face time cannot use network connection?

    Why face time must use wi-fi, cannot use network connection?

    If you want to do video chat over 3G, there are other apps in the App Store that you can use, including, I believe, Tango, Skype, Qik, Yahoo Messenger.

  • My husband has a macbook pro (2011) and I have an iMac (intel core 2 duo) one apple id and cannot use facetime between us.  I also have an iPhone 4

    My husband has a macbook pro (2011) and I have an iMac (intel core 2 duo) and an iPhone 4 and iPad 2 but we share one apple id and are unable to use facetime with each other....help

    You will have to make a second Apple ID.

  • I bought ipad in dubai. problem is i cannot use facetime. in that case how can i solve it?

    i wanna use facetime, what should i do for installing facetime on my i pad 2?

    You can't install it. iPads bought in Dubai have Facetime blocked by the device's serial number, so you won't be able to install it via iOS updates either. It is a requirement of the Dubai government that Facetime is not available on iPads bought in their country

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