Why do I get a black x when I try to open pdf files?

I have windows 7. I have reinstalled adobe reader. I have made sure it is enabled. All to no avail. I need to read important files for work online and they will not open. What else can I do?

http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html
Go over everything again.

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On Wed, Mar 25, 2015 at 8:54 PM, Jeromie Clark <[email protected]>

I get this message when I try to open .pdf files in Mozilla: There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (1014:1014)

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Delete and redownload it if doing so is free in your country.
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Date: Tue, 6 Jul 2010 03:29:03 -0600
From: [email protected]
To: [email protected]
Subject: Why do I get a black version when I convert my document to PDF?
How did you convert the file to PDF?
>

Why do i get a black screen when i open a pdf file?

why do I get a black screen when I open a pdf file?

I'm seeing the same thing, as well as "zombie" AcroRd32.exe *32 processes.
(I'm seeing this on Windows 7, not Windows 8.)

Why do I get a black x when I try to open pdf files?

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