Why do i get a busy signal when calling my pre paid flip phone?

I recently activated a old pre paid flip phone and I added minutes with a refill card on my verizon wireless account online. It shows the payment as well as the calls I made to it but it never lets me get through to the person. What is the glitch?????

I apologize for the problems you've experienced GrandmaJean. I know it's important to have your concerns addressed and resolved. We don't have access to prepaid accounts, but the number to call is 888-294-6804. Please make sure you select the correct option, but you must allow the prompts to finish before making a selection. If you don't, this may be why you're unable to get through.
AdaS_VZW
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Hi
Need some help.
I got a Ipnone 5 Iso7 software, been working fine sence update.
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From: [email protected]
To: [email protected]
Subject: Why do I get a black version when I convert my document to PDF?
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>

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Why do i get a busy signal when calling my pre paid flip phone?

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