Why do I get a popup message about Flash?

When I use AT&T mail I get this popup message:
Your browser is blocking Flash. You must have Flash 9.0 or higher installed and unblocked to run an openmail application. You can download and install the latest Flash Player here
But I already have the most recent version of Flash.

For Yahoo mail, reply from '''''Cww''''' for an explanation and workaround in this post --> https://support.mozilla.org/en-US/questions/924230#answer-323590
''Cww said''
<blockquote>Here's what happened: Last week, Adobe updated the way they report the Flash version (not Firefox version but the version of Flash) as part of a Flash update. It seems that Yahoo Mail didn't update their code to check correctly and so it looks like (to them) that Flash isn't working (they can see that you have it installed but the version check code doesn't work).
<br>
<br>
This needs to be fixed on the Yahoo side. In the meantime, you could try to switch to Classic view in Yahoo mail & At&t Mail.</blockquote>
Same explanation may apply to other sites not recognizing your installed version of Flash (Add-ons > Plugins > "Shockwave Flash" version); for a workaround, contact the site.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

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